An excellent train station, interesting in its own way, you can walk around, everything is there and the prices are adequate, especially the grocery store liked everything you need for the road. The station staff are well done with a high level of professionalism , where they will prompt , conduct, help elderly people with bags , explain everything clearly, well done , the station itself is made wisely and parking from the platform by elevator can be immediately accessed everything is clean and tidy and there are many places.
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Юлия Лидли
Level 10 Local Expert
October 18
One of the best train stations in my opinion. Clear navigation, a large waiting room, shops, cafes, a place to charge phones, a currency exchange office - there is everything you need. However, you can not buy a SIM card here if you suddenly arrive late in the evening or early in the morning, it is better to see in advance if there are cellular communication salons near your place of residence. You can take a taxi at the airport, but it will be around 3-5000 depending on the destination. In buses, payment is made only by cards.
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Оксана Ф
Level 20 Local Expert
August 3
An interesting place. There are many cafes and shops. There is not enough currency exchange point. A lot of empty places for shops, apparently, have not yet found tenants. It is interesting to have panoramic windows at the end of the station, where you can watch the trains. Of the cons: 1. The air conditioners can't cope, it's hot and stuffy at the train station. 2.Very narrow platforms. Passengers stand on the entire platform and it is difficult to pass by. 3. It seems that the station is new, and the platforms are low. Now they are trying to make it equal to the entrance to the carriage, but here in the old-fashioned way
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Vitaly Prachev
Level 23 Local Expert
July 12
Oh yeah!
This is a modern multi-level train station!
There is everything. Even playgrounds.
A minimum of discomfort from staying at this station.
You can get away from the station by buses and taxis.
There is a lot of transport.
But there is little infrastructure around the station - be careful - you need to go to the shops.
I recommend this train station for tourists and demanding travelers.
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Ольга Ушакова
Level 7 Local Expert
October 31
I go there often, as a passenger without a personal car. There are a lot of cafes, a lot of space, a large waiting room. There is a playground for free, but it is small. There is a hotel, but I was not there. There is a luggage storage, but it is more expensive than at Nur Sultan train station. This is what I managed to inspect😁
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yar.irina2012
Level 7 Local Expert
September 25
The train station is super. Starting from the entrance, there are employees who are polite and indicate the route where and how to go. Everything in the departure hall is very clear and civilized. There are good food playgrounds, there is an area for entertaining children and, which is very impressive.....washing machines with dryers (probably provided in case of a long wait). The scoreboard shows the train schedules and which way out. The exit to the trains is via an escalator on two sides and there are employees who tell you which side is better to go to, depending on the number of the car. The platform is all under the roof, very super.
Thank you all
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Дина Иванова
Level 7 Local Expert
September 25
I liked the train station. But most of all I liked the station staff. Thank them very much. We are always ready to prompt, help, and direct... Everyone is friendly. I am very grateful to them. It was my first time with a heavy suitcase. 🤝🤝🤝
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Анастасия К
Level 5 Local Expert
August 25
A wonderful railway station, everything is thought out, convenient, comfortable. Excalators lead to the tracks and back, to a spacious waiting room lift, everywhere screens with information about trains, loudspeakers with clear sound
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Татьяна Даутбекова
Level 7 Local Expert
July 15
It is large and spacious. There are shops at the station. The toilet is clean. Taxi drivers are obsessive. It's easy to get confused, especially when calling a taxi. When calling a taxi, you need to explain in detail which parking lot to come to, at the intersection of which streets. In general, there are problems with the taxi, I called it with a problem.
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Эльмар Камбаров
Level 5 Local Expert
November 5
It's just huge!!! Clean, the food zone in comparison with other train stations (I'm not talking about airports at all) with very reasonable prices, a zone of washing machines and dryers! Against the background of all this splendor, I was confused by the low platform (although they put additional steps, but ...) in my opinion, this is the only, albeit significant, disadvantage
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Евгения Ах
Level 7 Local Expert
August 15
The capital is always at the highest level. Its station cannot be compared with any other country in the world. Everything is perfect: entrance, location, interior decoration, appearance, service.
Flourish the Capital!
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Gaelina Mak
Level 9 Local Expert
November 2
The train station where I almost got lost. Huge. But it's very cool there, it's modern, the toilet is clean without odors, you're not afraid to get dirty on the air, you can hear everything, each way has its own exit. But if you are there for the first time, come in advance
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Жанна Сыздыкова
Level 6 Local Expert
September 26
The scale and multistory of the building is frightening at first. But when you understand what is and where it is, then everything is convenient (unless of course you are late and in no hurry). Sooo friendly and attentive staff - always prompt, direct. Well done guys!
We gradually got used to this scale.
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Светлана Б.
Level 3 Local Expert
October 30
Everything is at the level of the capital! They explained, escorted me, and wished me a safe journey! The trains are warm, bright and comfortable! And many more good moments!
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Гульдана Дайрабай!
Level 12 Local Expert
October 6
Stately, businesslike, stylish. There is everything necessary for passengers. I recommend everyone to visit and take a walk and take a train ride. 🚂 Between the cities of Kazakhstan 🇰🇿 🇰🇿🫰♥️🙏
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Dana Dana
Level 5 Local Expert
September 27
Modern! Very beautiful! Everything is organized perfectly! Everything is electronic! There are all shops inside, a supermarket! Everything is fine!
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Людмила Моисеева
Level 7 Local Expert
October 15
The station is simply gorgeous, the elevators go out everywhere and you are already at your car, the managers are very polite and will always tell you everything, guests of the capital do not have to worry 😀
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Ольга Николаенко
Level 5 Local Expert
August 18
Large, modern, responsive, polite staff, but a little confusing for a person who has come to the capital for the first time, but the staff will help you figure out where to go
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Игорь мужжавлев
Level 6 Local Expert
July 12
A good train station,there are many cafes,elevators, escalators,boutiques for children entertainment,free chargers,there is even a piano, who can play)
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Александр
Level 4 Local Expert
July 23
The train station is in the middle of nowhere. It is very stuffy inside in the bright sun, the air conditioners cannot cope with such a useless area. The smell of smoke from trains in the room, sometimes even the "fog" is visible. Ventilation on the tracks used to work sometimes, now very rarely, for the last 10 times it has not been heard. And the most unpleasant thing is that 80-90% of trains arrive late, even for a few hours, and this is taking into account that many trains are formed and depart from here. It is very sad that they removed the stop at the old train station, although they could at least make a stop for 15-20 minutes. Because of this, you have to waste a lot of time getting from the new station to the old one. "Everything is for people*. The stained glass windows are not washed at all, the windows are very dirty. In general, it does not correspond to the capital station.
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Наталья Пирожникова
Level 12 Local Expert
June 24
A beautiful large train station, at the exit of the train, station workers meet, indicating the desired exit. There are elevators and escalators, which makes it easier to move with luggage. There is a bus stop right at the exit
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Sergey Fedosseyev
Level 3 Local Expert
October 8
The station is large but not organized, not thought out. More pointers and not people to put, really, they have nothing to do. it is easier and cheaper to hang signs, signs and placards
The station and the entire forecourt were turned into a private company for the storage of Chinese cars for sale, it remains to put them on rails
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Асик
Level 28 Local Expert
October 27
Cool train station! You can live here, there is where to eat! There is a place to sleep! There is a luggage storage (even card payments are accepted and not expensive), there is where to buy a drink! There is a place to drink and there is a place to buy, what to wear 🤣
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Айзада Юсупова
Level 4 Local Expert
October 25
Our new train station is beautiful! The staff is polite, everything is clean. May it always be so! Easy trips for everyone! May our country prosper!
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Ирина Грофштейн
Level 10 Local Expert
July 19
A good modern train station, but there is not enough ventilation in summer and heating in winter. And I also don't really understand such a huge structure, but in fact you are mostly in the central part, and on all floors.
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Наталья Плеханова
Level 8 Local Expert
August 23
I liked the train station. There is no crowd of people. It 's easy to navigate thanks to the employees . Very polite, professional staff of Nurly Zhol station.
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Кантар Орынбаев
Level 3 Local Expert
October 18
Incomprehensible navigation. Yandex circled around the train station and as a result landed at the most remote point. Well, the train was late, and accordingly I did not miss the train. According to Astana customs, half of the entrances and exits are walled up. As well as half of the cafe. At 8 a.m.
The staff politely suggests how to sort out this chaos.
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Елена Кухар
Level 10 Local Expert
November 6
Ambiguous perception. Officialdom and monumentalism. Emptiness and the hum of footsteps. Crowds of people and empty halls. Zigzags of access to the platform and seemingly ease of movement with bags to the stop. The absence of buses or their crowd, the search for a taxi and the inability to find a place where it stands, the pressure and arrogance of taxi drivers and comfortable driving. Maybe things will get better slowly? It is a pity that trains do not stop at the old railway station as in Almaty 1 and Almaty 2. How much money do you spend on a taxi or time on a bus ride with a five-minute location of the old station
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Людмила Терехова
Level 10 Local Expert
October 26
We were late for the train, ran with the children, and the station staff quickly escorted us to the train by radio, passing us to each other. It was only thanks to them that we managed to catch the train that was almost leaving. That was 2 years ago. I am still grateful to them.
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Василий П.
Level 4 Local Expert
October 9
Very friendly staff at the train exit area. There are no signs at the entrance to the station, you can't guess that you need to take the elevator to the waiting area. At the exit to the city, there is absolutely no opportunity to use public transport for foreigners.
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Олег Шимкин
Level 11 Local Expert
June 18
The simplest train station. It is built according to the Chinese principle. There are a lot of cafes. You can eat and drink beer.
Everything is convenient.
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Елена Горбунова
Level 4 Local Expert
November 4
The best railway station, everything is perfect, everything is for people. Modern and beautiful. I would like to return to Astana again
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Еркин Талкамбаев
Level 9 Local Expert
September 11
Maze. The taxi entrance is not thought out, or rather it is there but it is unused. Therefore, it is a long walk to their parking lot. There is no price list for parking on the Internet or on the website, you can only find out at the entrance. It's cold in winter.
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Ольга Королёва
Level 10 Local Expert
July 20
It is very convenient that there is an elevator. There is a bus stop nearby.But the problem is that it's a long way to go to the taxi stand. If you're also carrying a suitcase, it's very inconvenient.
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Aliya Moldakulova
Level 5 Local Expert
September 2
The station is very clean and the staff is very friendly, I was super there for the first time👍👍👍
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регина сафиуллина
Level 9 Local Expert
November 7
The station is very cozy, beautiful, clean, the staff is polite. They will always help passengers
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Марко Мардан
Level 11 Local Expert
September 27
Well, it was sooooo not convenient, now we drove up to the second level by car for the last time, otherwise we had to go through some kind of quest with 4 children with suitcases, I don't even want to remember, and pay for parking...
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Alex K.
Level 4 Local Expert
September 9
Being in the waiting room is not informative enough, getting on the way is a quest, there is very little information with signs, the benefit of the station staff is good help.
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Лаура Б.
Level 10 Local Expert
October 7
The station is excellent, new, completely covered, it is impossible to get wet while waiting for a train on the way. Convenient delivery of cars and buses.
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Салтанат Салтанат
Level 6 Local Expert
August 22
In the lower parking lot, more signs are needed with access to the floors. You can get lost. The first way is so close to the building, it is very inconvenient not to separate from other passengers.
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Умида Аман
Level 5 Local Expert
October 25
A cool and very big train station. I often visit, the migration center is also located in Nurly Zhol. That's why I often go there.
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Андрей Солодовников
Level 7 Local Expert
June 16
The station is of course large and beautiful, but as usual it does not do without nuances. Either there are no air conditioners or they do not turn on, they sweated several times during the hour while waiting for the train
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Руна Музаева
Level 6 Local Expert
August 4
The toilets are very dirty, the men's toilets are impossibly dirty and smelly. Arriving in the morning, you can drink coffee and have a snack that will remain available because only one island works.
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Кымбат Аманжолова
Level 10 Local Expert
November 5
Parking is convenient and the supermarket is inexpensive on the 4th floor.But of course the cafes are not very good
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Pavel Podskrebkin
Level 13 Local Expert
July 7
Nice, modern railway station, with clean free toilets, charging for phones
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Дарья Федченко
Level 7 Local Expert
August 15
There is no wi-fi. I came from another country and couldn't call a taxi. I turned to the staff for help, they didn't help. The girl from the cafe in the building helped, shared the Internet!
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Евгений Понкратов
Level 19 Local Expert
October 23
Moving around inside the building is very difficult the first time. They were very clever. There is little information where to go. Also with Parking for cars. A bunch of forbidding signs.
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Нурбек Чукеев Чукеев
Level 4 Local Expert
October 6
Gray, not cozy. It's cold! Up and down, no-nonsense movement! The platform is very narrow, it is not possible to pass during boarding and disembarkation! Buses are not covered in all areas!
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Перизат Ж.
Level 3 Local Expert
October 10
a very beautiful and spacious train station!
each track has its own escalator, not like ours, you don't have to run over the rails🤣