Aster.kz

4.6

557 ratings

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Амиржан Ерден

Level 13 Local Expert

The staff is polite and friendly at 5. The waiting time is 4. There is a lot of choice. Quality is what you need to know exactly what you want. The online application for the application may be approved, but it may already be refused there. This is both in Wheels and in other car dealerships. Therefore, so far it is 4.

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Ольга Толкачева

Level 5 Local Expert

The company works at the highest level, everything is according to the rules, without fuss and nerves. Astaire are the only ones who offered the highest ransom price for my car. The company's employees are tactful, polite, attentive, and most importantly, they do their job clearly, quickly, professionally! Thank you for the quality!

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Алексей

Level 7 Local Expert

Excellent service. I was passing through Almaty, the car broke down (rattled under the hood), I had to take a tow truck. The guys promptly ordered and changed the pump, belt, and antifreeze. After 3 hours I drove on. Thank you, I recommend it!

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Nurik T.

Level 2 Local Expert

They invited me to buy back my car! Upon arrival, we completely examined it! The monkeys were not found! As a result, the purchase price was announced (50% lower than the market value), I lost 2-2.5 hours of my time! Bottom line: there is no point in going there, not an adequate assessment of the car! This is not the first time this has happened!

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Лена Жачева

Level 6 Local Expert

The best place in Almaty to buy a good, reliable car! The service is of the highest quality. Manager Sergey is just a top! Thanks to Sergey for his work and good sales to him

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Вадим Заварыкин

Level 14 Local Expert

I bought a car here under the Trade-In program a year ago. I was satisfied with the purchase. The location is not very pleasing, since the center is located at the exit from the city in the Talgar direction, but there is a very large area here, which allows you to move freely enough when choosing a car. There is an electronic queue in the car dealership, which avoids a number of unpleasant moments related to the question "Who is next". For the convenience of visitors, there is a toilet on the territory of the car dealership, there are comfortable sofas where you can pass the time while waiting for your turn. There is also a cafeteria inside the salon, where, to my surprise, a visitor to the salon can drink various types of tea and coffee absolutely free of charge in any quantity. There is also a self-service corner on the territory of the salon, where the visitor can get free access to the company's website, where he can choose for himself both a new and a used car using the Trade-In system. The salon is open until the last customer and in my case, I left the salon with the car at 10 p.m. You can not only purchase a car, but also get 10-day insurance for it, as well as transit numbers if desired. Accordingly, it will be possible to leave their salon immediately with the purchased car. As a bonus for the purchase, this salon gave me the right to a 4-time free oil change, as well as a free car wash and dry cleaning of the salon. You can pay for the purchase of a car in cash, as well as with a plastic card. It is possible to purchase a car on credit. I liked this salon.

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Андрей Б.

Level 6 Local Expert

The professional guys helped with the choice of a car, I hesitated between the two, chose the one that was outwardly less beautiful, but more reliable, in short, this is not my first purchase here, all conflict situations are also solved quickly

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Tatyana Novozhilova

Level 4 Local Expert

A very good car dealership. I bought 2 cars from them, in 2013 and 2020. 5-minute service. They were especially well served during the quarantine.

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Игорь Хромей

Level 8 Local Expert

Very very very very very bad, I do not advise anyone to come by, you will not regret the attitude towards customers is very very very bad, everything is past, let the general director call and we will talk heart to heart with everyone happy new year, happy new year and good shopping in the new year of the Chinese automotive industry

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Татьяна

Level 10 Local Expert

I like the service. The staff is very pleasant. True, the prices are not very high, but I am sure that the car drives without problems for a year after THAT. There are no disadvantages. And the discounts at the end and beginning of the week are pleasantly surprising. It wouldn't be so cozy without them. Our new manager Dmitry Tsarambul is a pleasant person to communicate with, competent speech and appearance lifted the mood. In general, thank you for the service of the Aster Auto center!

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Tleuzhan Ayanbayev

Level 2 Local Expert

I do not advise anyone to buy a car in the network of these salons. 11/14.21 purchased a 2018 car. The description contained only chips and scratches on the body and interior. According to the errors, the on-board computer was clean. An hour after the departure of the salon, the check lit up. There were also problems with the automatic transmission, kicks and slips. There in the cabin, after diagnosis, it turned out that there are problems with ABS, parking sensors and most importantly in the automatic transmission. Error codes P2714, C1201, C13B4, C1201, U1117, C1AEC, C1AED. One can only ask the question - How were these errors not detected during pre-sale diagnostics? That is, the scheme is simple, they reset all errors, sell you a car, and then figure it out for yourself. Despite the fact that under the contract they are obliged to make an automatic transmission under warranty (for a maximum of 600 thousand tenge), I did not dare to make repairs with them. In my opinion, trust the repair office, which could not or rather did not want to identify these problems earlier, it threatens that your car may simply be destroyed. And they refuse to pay for repairs at a proven service station, which I chose myself. Quality control does not respond, although everywhere in the responses to negative reviews, they ask you to write them an email and promise to sort it out. All this is for show and it doesn't work! As a result, I had to pay for the repair of the automatic transmission for another 650 thousand tenge. I hope with my feedback, I will be able to warn other people from contacting this salon!!!

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Сергей Черныш

Level 3 Local Expert

The quality of the work is at the highest level. The service is fast and high-quality, the staff is very courteous, kind and attentive to each client. The little ones keep the level at +1000.

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Андрей Ус

Level 8 Local Expert

The new Chinese Omoda is the best choice on the market for your money.

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Жумакельды Байдильдаев

Level 17 Local Expert

Well done guys. We have done our job 100%. I'm happy with them. I recommend the manager Andrey Doronin, if you are not mistaken in the last name. Everything is by appointment, even finished earlier, we got a nice discount.

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Мейржан Сейткан

Level 6 Local Expert

I took the first car from this company, had a full consultation, conducted a test drive, helped with paperwork. Great guys work in this place. I advise everyone Aster

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Alena Nezhinskaya

Level 10 Local Expert

There are huge queues, there is nowhere to sit, the manager disappears and it is impossible to find him. They say that the waiting time is no more than half an hour, but in fact 1 - 1.30. The work between the purchase and sale department is not coordinated. I'm not going there anymore.

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Anonymous review

Convenient parking.It's a bit far from the city center, but it may be justified...There are a lot of visitors.The service is good enough.A large selection of used cars.The prices are almost like at a car market.

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Эдуард

Level 8 Local Expert

A large assortment of cars is not the first freshness, a lot of "meals" at inflated prices. There is a discrepancy between the product and the price. The main task of the staff is to push the "meal" on credit!

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Алексей Иванов

Level 20 Local Expert

Prices for cars are cheap on the bu. But there definitely needs to be a good investment and renovation. They make out quickly. You can change your car for another one. But the assessment will be sooo not in your favor

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Сергей П.

Level 6 Local Expert

Never contact this company ! They will be lured under the pretext of buying a car and the price will be given 2 times lower than the market

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Михаил б.

Level 3 Local Expert

The quality of staff service is terrible, I've been walking for 2 weeks and it's just a nightmare, I still haven't received the car, I don't know if I can refuse

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Marat Medeubekov

Level 2 Local Expert

There are no water dispensers for customers in the cabin. Managers are reluctant to consult "other people's clients". The cafeteria is not cheap. It is impossible to arrange a test drive with the selected car and something else like that. Oil service actually means just the oil change procedure itself - it makes sense to write it simply so that it is clear. The replacement of the car within 7 days is subject to conditions, it is necessary to clarify. The buyer is asked to pay a fee of 100'000 tenge for the reservation. Please note that if you refuse a car, this money will not be returned. Ask for and read the contract. Car registration is done only when buying a car on credit. Discounts when buying for cash are unclear, although they said on the phone that it was possible. Unclear. Opaque. The act of evaluating the selected used car is not given out and is not shown. Although it is printed out, accessible and open in the same Astana Motors, all the points and comments of the receiver /appraiser are visible. You won't see what has been fixed at the dealership either, only according to the manager - this is a minus. Before accepting the car, inspect it, do not sign the car acceptance certificate in advance, no matter how much the managers ask or demand. After signing the act, you will not be able to challenge anything. When signing the contract, carefully check the correctness of the indication of the make, model, and body number. Well, as if that's all I remembered. Where did all these letters come from? Impressions from buying a car at this car dealership :-). We bought it together with our son. And also, contact manager Tlegen, the service is from the heart. Thanks to Tlegen! If it hadn't been for him, I would have left the second time with even more disappointment, and without buying.

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Андрей Петров

Level 11 Local Expert

Nice and polite staff, clean, you can drink tea or coffee while waiting, the only thing is, the waiting area is too small

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Бек Хем

Level 3 Local Expert

The Sultan. The seller of the salon, which has. Simple, unobtrusive, looks honest. Always in touch, does not frown, well, OK. The salon was undergoing repairs, so I can't say anything. There was a children's corner, there was water, there was coffee, the toilet was clean. In general, OK!

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Галимжан Джунусбаев

Level 6 Local Expert

I bought a car from them on a traid-in, they took shape quickly. The quality of work at a height

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Anonymous review

The service is not clear! More precisely, there is none) I stopped by to find out the cause of the sound in the engine and repair it. As a result, they hung various diagnostics for which I paid a lot of money. The car stood for 2 days. As a result, nothing was found, the money was ripped off, the cause of the sound in the engine remained unknown. Now I will definitely not come to Aster Auto, I will not recommend it to others, I will express my objective opinion!) In general, one rip-off of money and no service!

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Виктор Д

Level 14 Local Expert

Modern standards of service. Exceeded my expectations.

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Стас Панаиди

Level 3 Local Expert

Conveniently, while waiting for a car, there is a TV in the buffet. The quality, the amenities, everything is good.

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Палым Кулмуратов

Level 7 Local Expert

At the highest level, service and assistance in choosing a car, in obtaining a car loan are the best specialists in their field.

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Антон

Level 3 Local Expert

Regarding used cars, they give false information on the phone about the condition of the car, just to lure people to the dealership. Upon arrival, the manager himself said that the car had been standing for a long time and in a disgusting condition, after an inspection, it turned out that the words of the manager were still softly spoken, the car was rotting, there was no living place on it, the headlights were hanging on a wire, there was no desire to even get into the cabin. I looked at a couple of other cars and was amazed at how they could collect such slag... I do not advise anyone to waste their time and money on travel to this car dealership.

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Даулеткали Джансугуров

Level 9 Local Expert

In this car dealership, they are fraudulently trying to buy a Car for pennies, to reduce car prices, they come up with tall tales such as your car is all broken, everything does not work correctly, and so on. Although when I bought my car, I was checked in the services of the Caspian Bank, where they rated the car excellent

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Anonymous review

About used cars Aster auto, managers are not decent, not honest on the phone, the price is one you come there, the price is much more expensive for managers garters with resellers, they scare away customers from the outside, like a painted broken car, etc.. And they don't make a discount

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Талгат

Level 10 Local Expert

They write one thing in ads and advertisements, but in fact it's a little bit wrong. The goal is to lure the client and offer him something different or more expensive. The main goal is to make money.

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Сергий Назар

Level 10 Local Expert

Great conditions for buying a car!The possibility of a problem-free replacement of an old car with a new one with an additional fee.And a lot more!

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Канат Елеусинов

Level 11 Local Expert

Cars are expensive in my opinion, there are no interesting offers in the field of lending

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Евгений Чудаков

Level 24 Local Expert

Polite staff. Operational service. A huge selection of cars.

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Dastan Zhaxybayev

Level 13 Local Expert

I took the car here, the Consultant wanted to cram one so-called "additional" metal protection under the engine, presenting it as if it wasn't there at all. Subsequently, I found out that there is still a family there, categorically refused. When buying, carefully analyze whether you need it. But in general, I liked the car.

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Райхан

Level 14 Local Expert

Being very far away. Not polite managers. And space prices

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Robert Akopyan

Level 11 Local Expert

It's a funny place! There is peace and grace in all car dealerships and only here there is nowhere to fall. The whole reason is that trading here is not for show, but a serious business. A large selection of not only new Nissans, but also any used cars. The center really does not have enough consultants to see the cars, you have to wait a long time (the remark concerns the time when I was there)

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Денис Ефремов

Level 10 Local Expert

The advantages of the service, spare parts are delivered to order

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Жандос Пирниязов

Level 5 Local Expert

Everything is fast and clear: evaluation of a car for a trade-in, test drive of a new car, calculation of a loan or installment plan. Tea and coffee are free!)

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Марлен

Level 11 Local Expert

Excellent service. At the highest level. Sai and coffee are free from the company for customers

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alisher konkushev

Level 14 Local Expert

Qualified staff, high level of service! A wide range of cars, both new and used.

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Alexandr Glazkov

Level 9 Local Expert

A great salon, there is a children's area, as well as a place to drink tea and coffee

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Рос

Level 9 Local Expert

When looking for a used car, it's worth a visit, not bad. They will show you and tell you about the condition of the car you have chosen. But, it is better to choose with your specialist consultant, because the information from the seller may be incomplete, as in my case.

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Samuel

Level 7 Local Expert

Not a car dealership, but a flea market)) It's like a bazaar. They answer on the phone that the cars are, like, in amazing condition, in fact: full meal!!!

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Olga P.

Level 4 Local Expert

The managers are attentive and polite, clearly explain the gender of all new items and options. But there are too many people there, because there are Aster cars.

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gaziznar2013

Level 11 Local Expert

I put up an ad, I got a call, I was invited here. I arrived, I was given a ticket in line, I waited for about half an hour. The manager inspected the car, and after 15 minutes gave a price offer. Its price was close to the market, and I decided that I could sell it myself. At least try it.))

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Иван Кошкин

Level 11 Local Expert

A huge selection of cars! Polite staff! Quality of service!

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Level 4 Local Expert

People are responsive, there is free coffee, and there is also a paid one. Parking spaces should be increased. There are not enough signs, you can drive past. And the road markings should be updated, otherwise it is unclear when you turn around whether you are violating them or not. Even after the U-turn, you get to the side of the road with holes...

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Aster.kz

176 reviews