Aster.kz

4.4

858 ratings

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Сагизбай Сары

Level 7 Local Expert

Recomendation

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Антон

Level 5 Local Expert

Good time of day. One of the best car dealerships, which remains the leader to this day. Excellent specialists work here, whether they are sales managers, mechanics, body repair technicians, etc. The cozy atmosphere of the waiting room, queue reservations, a children's corner, and a full-fledged buffet. It would not hurt to redecorate the entrance doors, cracked glass facade, chipped tiles on the floor. A wide range of cars, both new and used, for every taste and budget. Good luck to you ASTER!

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Олжас Аялиев

Level 2 Local Expert

I would like to express my gratitude to Aster salon for the high level of service! Special thanks to manager Daulet for his attentive attitude and professionalism – he explained everything in detail, helped with the selection and design. I also want to mention the work of the financial service, especially Ulbosyn – everything went quickly, conveniently and without unnecessary hassle. I have only positive impressions, I will recommend it to my friends!

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Рустам Ишмурадов

Level 6 Local Expert

A gorgeous salon. The choice of cars is large. Thanks to Manager Nursultan. Everything is on point, I really helped with advice and recommendation in choosing a car ... A relative will come to buy a car, we will definitely try to get to Nursultan.

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Лязка А.

Level 2 Local Expert

Good afternoon, I recently bought myself an Aster Avno car on Besagash, I really liked the way the manager works, everyone is so polite, especially the manager Nursultan and the girl who does the paperwork, two of them are such good fellows, Nursultan helped me choose a car, and Ulbosyn quickly completed the documents, thank you for the high-quality and fast work.

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Данияр Исмаилов

Level 10 Local Expert

Good afternoon! I'll say this: car parking is very huge, the price range is also different, there are cars with and without attachments. Plus, the initial payment is not large and the monthly payment is small. Which then allows you to close the loan ahead of schedule without strain, in turn, the overpayment on the car will decrease. The second plus of the manager is quite friendly, I don't know for everyone, but Maxim served us, thank him, by the way, Maxim serves both in Russian and Kazakh. I also liked that there is a trade. They didn't tell us about the discounts, they said a fixed price, but I, in turn, heard that discounts could come from a fixed price, which my friends took from me. But we were not offered to move in, we announced our price. The downside is that those people who sell on the site as private traders already have 20-25% of the initial stock, even the aster car itself is almost new for some cars with minimal mileage, the initial stock is 20%, and so 10% mostly, so you need to read carefully. But it all depends on the profitability of the car, whether it's broken or not, mileage, number of owners, condition and appearance. There are cars in beautiful condition, but technically it's a turd. But in the village of Lubach, the car, although new, requires expenses and investments. Depending on what you need, for a measured and calm ride to the store, school, work and business, you can use a CVT for a careful and economical ride around the city. If you are actively moving and there is a lot, you gas up, you call a taxi and a sales representative, you have to drive a lot with a robot or an automatic machine, the consumption is higher and the boxes are adapted. If you have to drive a lot on the highway, then there is an automatic, mechanical, or robot with a large volume, but already a 5-6-wall gearbox. Often uphill and off-road, then already 4Wd, or jeeps or krasover 2Wd or 4wd. But also look where a jeep passes like Niva, mothero sport, surf, nissan patrol, etc. Cars, it is better not to get involved with the front leading ones, it is only intended for off-road driving in the city, through holes and bumps. There are beauties who have the rear-wheel drive connected forcibly, you can also drive 2 high-speed cars in the front, plus there is a car that drives 4 high-speed, then more than 60-70km/h the 4 high-speed is turned off. Or in the summer. Accordingly, you need to turn on the 4WD, so that the components and assemblies work and lubricate, it's like people's backs hurt, if you don't move, the person also rusts))). Well, I'll say a CVT box, many complain about it, but before you buy it, decide what kind of ride you need. I know one beautiful woman, she drove a 1.6-ton car with a four-wheel drive, then the box went into emergency mode, but she's been driving for another 5 years (200 thousand km), or maybe she just needs to adjust the box cable, her indicator just lit up. I told her if the CVT was out of order, you wouldn't be able to get up on it, she wouldn't pull. A CVT is more expensive than an engine. But automatic machines and robots are also out of order. This is about cars before 2015. Now the variator is more modern, Toyota also has variators and many companies have variators running well, it all depends on what you fill in. But men usually drive from 80-160 thousand.. In general, for a normal ride. In general, our mechanics are more practical, cheap and angry, but you can feel the car, it's easier to repair, but it's cheaper to repair from active driving. I have written a lot, you can write a lot about cars, volume, spare parts, chassis, expensive cheaper, premium, budget, etc., look at your budget. Good luck and have a nice shopping experience.

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Anonymous review

I bought two cars from them at a trade-in. I knew there were attachments for both cars. But the investments for the second car turned out to be significant. As the managers and management assured, the investments were insignificant. But in fact, it turned out that the head unit with a screen and controls, both front shock absorbers with supports, and several decorative elements in the cabin needed to be replaced. And finally, since the car was unattended for more than a month, the seller had to make a reconciliation that was paid separately, I had to knock out the amount and listen to arguments that this was my cost. In general, the negative remained.

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Татьяна Инкина

Level 8 Local Expert

I am very disappointed, not only that, having bought a 2020 car tested in Aster, where it was said that it did not require any investments, I had to spend 400,000 TENGE on repairs. So also the certificate for THAT with a discount of 5000 TENGE, which was issued when buying a car, is not possible to use. I really, really didn't like being fooled even in small things. It's better to take a car with your hands, it's not so insulting. I do not recommend it, not only is it expensive, it is also not possible to be serviced at Aster, they say they will call back, but you will not wait, I bought a car and goodbye!

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Айгуль И.

Level 3 Local Expert

A very comfortable place: the staff is friendly, issues are resolved taking into account the interests of the client. The test drive provides full information on the cars in question so that we can choose a car that meets our requirements.

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Radion K.

Level 7 Local Expert

I bought a car in Aster, they advised me very well, showed me everything, explained everything. Special thanks to Toktarova's financial manager Marzhan for her great involvement and help

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Исмаил Ахмедов

Level 7 Local Expert

The staff is very responsive, the manager is just at the height of professionalism, competent approach to clients, and communication skills with clients are also at their best. I would like to express my special thanks and gratitude to the managers Ivan and Vladimir Ilya, they are just the aces of their business, everything is based on such managers, thank you very much, I am very grateful to you for your work, you are the best.

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Анна Макеева

Level 4 Local Expert

Excellent service. The excellent service from the service manager pleased Ivan. For several years, I've only been choosing his shifts because he's the best. Quickly, efficiently and always in a good mood. For any question about the car, he always gives clear and quick answers and recommendations.

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Kirill Dolgushin

Level 8 Local Expert

A huge number of used cars, most of which are in disgusting condition. They also lure me to their salon, promising to buy my car for a good price over the phone, and upon arrival they estimate half the price! I do not advise you to watch / buy cars there!

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AC DPB

Level 9 Local Expert

The score will be from 1 to 10 points. Staff 1 point Customer attitude 1 point I signed up for TO-1 by phone in advance at 14:00 hours. I arrived 10 minutes earlier. I went into the hall, no one even asked what I came for (that is, the managers don't give a shit about you), I went up to the service manager, he's sitting on the phone watching a tick-tok, I don't have anything to do. I tell him that I signed up for the service, to which I replied that the manager who takes the car to the service went out somewhere and will not return soon. As a result, I waited for this manager for an hour. I stopped by at 15:00. There is no concept of a buffet or an island where coffee, tea, croissant, sandwich are sold inside the salon. The waiting area seems to be there, but it is functionally inconvenient. That is, they put sofas in the left corner. There is no 220V outlet. Or, for example, they put unhappy Ikea tables and chairs, but there is no charging for phones or a 220V network. How will customers charge their phones? Other salons have all these amenities.

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Азиз Рахметов

Level 5 Local Expert

The price in the application was given one, after an inspection of the body and interior was given lower, and after a full inspection it was even lower... Nightmare... I added 1 more star, only because of Azamat, the manager, who tried and was polite all the time.

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Тайкен Белялов

Level 5 Local Expert

My sister was there, we chose a car to suit our taste and budget, the staff didn't let us down, they gave us professional advice, we did everything promptly, well done!

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Владимир Юн

Level 4 Local Expert

Sale of new used cars, not everyone can make pre-sale preparation of used cars, the advantages of Aster are that there is a workshop for pre-sale preparation, where the car is repaired not only according to the chassis and internal combustion engine, but also in order in appearance

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Жанат М.

Level 6 Local Expert

The car dealership is not bad, I came to evaluate my car, according to the manager it takes 40 minutes, but in fact 1, 5 hours for a preliminary decision, the primary diagnosis is paid 5 thousand, the repeated one will be more expensive. The diagnosis took 1.5 hours, I just paid by transfer to Caspi, they said they would send the report to watcap, but they safely forgot, I had to call them and ask them to send the report. I understand that my car is not a new 2013, but still the repair according to the 2.8 million report is too much, although I never found out the final estimate because the criminologists found fault with the year of manufacture in the technical passport. That's all.

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Алексей Иванов

Level 20 Local Expert

I bought a car here. The service is 5 plus. The manager is always there, there were no delays. Of course, in trade-in, your car will be priced twice as cheap as the minimum market price. Of course, the company needs to earn money. But the car needs to be put in order. So that another person who bought a car on it traveled for more than 14 days under warranty.

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Stanislav Makhnyov

Level 7 Local Expert

I watched used cars first on the website, and then I came and watched it "live". I can say that they look better in photos than in real life. The cost of used cars is overstated, if they give a discount, then it's ridiculous. It is designed for those who will take out loans. That is, it will overpay the bank and Aster.k

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Сергий Назар

Level 10 Local Expert

Excellent and high-quality service!A quick and truthful assessment of the car.A huge selection of cars, both new and used.The possibility of exchanging your car with an additional payment for a more recent car.Universal service.Returning a car if you don't like it really works.Professional managers will consult competently and substantially on all issues.I recommend it to everyone, I have already changed 2 cars myself and only them.Fast, simple, and efficient!

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Илья Буланов

Level 4 Local Expert

The largest selection of used cars, new cars. Large-scale and convenient

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Dinara Imambayeva

Level 7 Local Expert

Great car dealership! We quickly chose and bought the car we wanted. Comfortable conditions for car loans, I liked the bonus system. I really liked the well-coordinated work of the managers - thank you, Almat and Makpal! Prosperity! I will recommend it!

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Виктория Елисеева

Level 4 Local Expert

We sold and bought other cars, according to the assessment of the car below the market value by about 30%, but at the same time they make a discount on the car that you buy is also good. We got a discount of 290000. Not bad. Thus, the cost of our old car came out at the market price. The attitude towards customers is excellent, everyone is polite, patient, I especially wanted to mention the three managers we worked with, first of all Kudrat, then Yerkebulan and Aybar, many thanks to them for their patience and participation. Even the managers who were not attached to us took part and if there were any questions, they told us everything in detail. They explained in great detail about lending, suggested which bank it is better to apply through, which would be more profitable for us. Aster Auto even took care of the suddenness of women, in the restroom there is a sign that if a woman has unexpected problems, she can always go to the reception and ask for hygiene products from the girls at the reception. There is also free water, tea, and coffee. You can safely sit on the couch and charge your phone, there is a small children's corner, which also cannot but please parents. I also forgot to mention that after you rent a car by trade-in, the company provides one taxi ride for free. These are small things, of course, but it's all very pleasant. Thanks to Aster Auto!

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Мадина Оракбаева

Level 5 Local Expert

It's a terrible place. We wanted to buy a car, we found it, we examined it for 2 hours, we wanted to arrange it, the consultant told us that it was sold 10 minutes ago, and the other said that it was sold on August 8, do not come together! If sold, you need to put a sign that "SOLD" so that people don't waste their time! We wasted 3 hours there!!!!

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Таня Кениг

Level 6 Local Expert

A good choice of cars, the cabin is warm and cozy, the staff is polite. In general, I liked everything!

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Бауржан Ибрагимов

Level 6 Local Expert

Aster rolled down, they used to have good options.I took 2-3 cars there and handed over my car to them in 2017, but lately all the junk is there. As I understood it, the management changed and the Aster rolled down. The last time I looked for my son's car, I didn't find a single living one that interested me. Although other models were not so good

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Любовь Доценко

Level 8 Local Expert

A good place for car enthusiasts, they will pick up a car for any purse, cars are checked with a guarantee

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Серік Жайнақов

Level 2 Local Expert

“I stopped by to look at the car, I was left with a good impression, thanks to Bauyrzhan. r. They showed everything, told me, and guided me by prices. The atmosphere is calm, the communication is pleasant. There is a desire to take a car here.”

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Aidar Ibragim

Level 11 Local Expert

Everything is cool. A large selection of cars. Tea and coffee are available for free. Have a snack at the bar. Relax in the waiting room. There are banks that finance, Like 10 banks. Prayer room, Children's room. The playground is mini. But. Probably the biggest disadvantage ... is the service, which is really worthless. For this 3

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Олег Кадочигов

Level 10 Local Expert

A large selection of cars, both new and used. Polite and competent staff.

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Ел Бд

Level 4 Local Expert

We bought a car, did not have time to get there, it boiled, they brought it to the Aster salon, bought more spare parts, left 2 days later, it boiled again.Now it's worth 500 thousand dollars.Also, the engine was changed, 700 thousand imported, a lot of pipes are missing, the Aster engine muffled all exhaust,there were many necessary spare parts missing.In short, I left, got rid of you there, then do what you want, I do not advise!!!

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Жаннур Dulatyly

Level 2 Local Expert

Aidar Madi, the best employee, served at the highest level, was very pleasantly surprised by the service, showed everything, did everything very quickly

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Макс Симаков

Level 3 Local Expert

I got a negative experience from this salon because I still can't get paid from them. When the car was put into trading, it was greatly underestimated. Well, now it's on sale at an inflated price..

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Дмитрий Барышев

Level 11 Local Expert

Good evening! There is a separate story about the Aster Car. I once had to contact this company about buying a car. I was looking for one that was spacious and comfortable, for work and family. I called the company by accident, the manager answered. And they invited me to the salon to choose a car. The next day I arrived in Aster, phoned the manager, I was met by manager Bagdat, a very polite and good man, took me to the parking lot, and said look at the cars, there were hundreds of them, the choice was huge. I stopped at a 2000 Toyota Landcruiser prado SUV. After calling Bagdat, he came, looked at the car I had chosen, and said that it was a very good choice. And we went to the registration, one girl helped me with the registration, her name is Guzel, a very smart and very responsible person. She led me to the very end of the car registration. I am very grateful to everyone who participated - Bagdat and Guzel. Well done. And I picked up the car at 9 p.m.! And he struck the gong, fortunately there was no chapel. Thanks to Aster Auto!!!

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Айым Анарбекова

Level 2 Local Expert

Thank you very much, you were very well served, especially to the manager Nursultan, he served very competently, prompted and chose a good Camry 50 car

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Nikita P.

Level 4 Local Expert

A large selection. Marketing is on top, but you need to be careful, as everywhere else, so that you are not fooled, especially when signing documents and additional functions. Ordinary outbiddings.

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Алматинец

Level 6 Local Expert

A complaint about the manager's work. I brought the car for pre-sale diagnostics. After that, my car was broken down. It stopped starting at all. The pipes were broken and thickly filled with sealant. My requests to return to their previous working condition are completely ignored. Now a lawyer, the court is all business. It was December 18th. Last 4 digits of the phone number: 29 99 Car: red Skoda Fabia 2014. I paid for the diagnostic service. The result is deplorable.

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Виктор Марсаков

Level 4 Local Expert

I liked the service. I handed over my car to the trade. I looked at the stock almost new in excellent condition. On Saturday evening, an assessment was made. On Sunday, I delivered the original technical passport. On Monday evening I went out to practice in a new car! Aster, you are the best!

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Аюпова Зульфира

Level 2 Local Expert

I would like to thank the staff of Aster avto Besagash for their excellent work, especially the manager Darkhan, very competent, polite, always with a smile, helped us in choosing a car, I would like to mention his work and of course I would like to mention the creation of comfortable conditions for customers, the waiting area for customers, everything is thought out,tea coffee,comfortable sofas, even a seating area for children. I will definitely advise my friends when choosing a car. I really want Darkhan's manager to be noted at the award ceremony. We bought Kia Sorento and are very satisfied

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Айдар Имангалиев

Level 9 Local Expert

I bought a car at Aster Auto, the manager did not warn me about several engine malfunctions. I had to invest more money for repairs. The mechanics work hard.

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Нуржан Жунисов

Level 8 Local Expert

I recently took a car there, an 11-year-old Apple, I'm happy with everything, the bonuses are real 8% of the amount, they made a discount of 9.5 million for 800K. Plus reconciliation at the average price in Almaty for ML 11 year, 10.5 million. It turns out to be 10% cheaper in the salon, and so ALLAH knows, I'm not a manager, but a client, maybe I was just so lucky by chance, I still wish prosperity to the Aster car dealership, and ALLAH grant the employees of the car dealership not to see poverty in life. Albumin.

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Анжелика Прядкова

Level 2 Local Expert

The best staff, a huge range of cars! There is no equal in the automotive market.

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Ария Кабыкенова

Level 2 Local Expert

High-quality service center! Qualified staff, attentive attitude to clients, Prompt execution of the request

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alisher konkushev

Level 14 Local Expert

One of the largest car dealerships in Almaty, where I bought and sold my first car, turned out to be a real discovery for me. Here I enjoyed the excellent service and the professional approach of the staff. The managers of the company, unfortunately, I can't remember their names, but they were on my side, not their company. Thanks to their efforts, I was able to buy a car without extras, and sell it at the highest possible price. In general, I am very satisfied with the services of the car dealership and recommend it to anyone who is looking for a high-quality car and professional service.

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Радмир Алексеев

Level 9 Local Expert

They didn't take the car very well, the headlights don't light up, they say that I need to do it myself when I looked at the car, they burned after the purchase when I came to pick them up, they don't light up, we say we don't do it, the most important thing is that the car goes and you do the rest yourself.

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Айрат Альбертович

Level 9 Local Expert

I would like to express my gratitude to the employees of the dealership, especially to the technical director Dmitry. We were passing through Almaty and there was a need for maintenance on Lada Vesta. They accepted it without an appointment, the problem was recurring, so they not only eliminated it, but found the primary cause! It's really worthy of respect! I myself am from Russia and have visited various dealerships, and to be honest I was shocked by the "in a good way" attitude to the problems of motorists. Prosperity and well-being of your company!!!

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Madina Imanova

Level 10 Local Expert

I've been here so many times to arrange a trade-in. The ad says so well about the car, but in fact it's not the same at all. Maybe I'm so chronically unlucky, but others are doing well. It's convenient to get here, but there's nowhere to park there. With cars, in general, there is a problem. The manager simply smiles when pointing out the defects of the "car in excellent condition".

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Damir Tukanov

Level 11 Local Expert

A well-organized car dealer, with a significant underestimation of the price when buying a car, while selling themselves at an inflated price, you might think that they fix technical problems with the car, but no, they just mask them or temporarily fix them and later everything will come out. Most likely, an overgrown staff and not very high-quality recruitment affect all work processes at all levels. Given the emergence of major competitors in this area, the company must restructure and work on all stages, let's recall the story of the ugly duckling of Kaspi bank and the leader of kaspi now.

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Ергали Исабеков

Level 3 Local Expert

Everything is perfectly organized, I will recommend it to all my friends and acquaintances. Thanks a lot to Manager Dinmuhamed. A very attentive young man?

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Aster.kz

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