In general, it is quite a good car center. Yes, there are various brands of cars and there are plenty to choose from to suit your taste and pocket. But the impression was spoiled by the fact that when we brought the car for sale, we were given one price, after an hour's inspection of the car another, and then generally sending all the data to the head office, they gave the price an order of magnitude lower than the market value. Although it was clear that after buying our car, they would still sell it on the market. Therefore, we refused and were able to sell at the market price. That's their huge disadvantage. And if you don't sell your car there, then you can basically buy a car there. They will check everything for you there and tell you by car what is wrong.
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Константин Иванин
Level 7 Local Expert
August 18
Very low level of service during maintenance. Pre-registration does not play any role. You'll still be served when it's convenient for them, not when it's scheduled. I had to come four times for 200 km. I'll sign up, I'll come, and they: oh, it won't work today.
Yesterday we did IT from nine in the morning to eight in the evening. THAT is planned, routine, no work beyond the scope of the regulations, no breakdowns. And at the same time 11 hours!!!!! The manager is not answering the phone. He says he doesn't have time to answer the phone.
The masters recommended replacing the front brake pads. At the same time, the pads are new, they were replaced on the previous one. I sent the certificate of completed work with this replacement to the manager. There is no reaction. In this case, how can you trust the recommendations of the Aster masters about replacing other spare parts?
Before THAT, I asked the manager to replace the bulb in the headlight. They haven't been replaced. Apparently, eleven hours was not enough for this...
I told the Aster customer service that I refuse to be serviced by them, but insist on maintaining the warranty, since I will be serviced in another, good service. In response: we will discuss it with the management and call you back.
They didn't call back.
I decided not to give a damn about the warranty, but not to deal with the Aster service. Nerves and time are more expensive to me than guarantees.
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Олег Семенченко
Level 9 Local Expert
May 19
Everything is of course beautiful and as in any salon at the level, but there is always one Thing.Used cars leave much to be desired . If you decide to take it, then do not regret 5000/10000 thousand for a good expert so that you do not regret buying tomorrow . And don 't come with a crowd of relatives who kind of understand something .
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Асель с.
Level 2 Local Expert
August 22
The worst car dealership, the managers are not competent, deceive, give a guarantee of technical and legal purity, but in fact, the cars are broken-broken. DON'T BUY THERE! Cars of the worst quality.
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Akela
Level 15 Local Expert
February 26
A very good car dealership, courteous staff, prices as well as on the sites, they gave insurance and winter wheels as a gift, I recommend, they will tell and show everything
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Сабит А.
Level 2 Local Expert
September 20, 2023
Отличный сервис, выкупили мою машину, ребята сработали оперативно! Спасибо всем сотрудникам Астэр авто Қызылорда. Желаю процветания. Обязательно всем советую👍👍👍
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Дамеля Хасенова
Level 4 Local Expert
August 21
a very good car dealership, everything was done quickly and efficiently
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Гулнара Тишева
Level 3 Local Expert
November 28, 2023
God willing, today we were lucky to get a C5 in Omo from the Aster salon... Thank you to the staff who fulfilled our prank, all our requirements special to Mrs. Venus and also to Alibek ... You are the fruit of your work... "I'm sorry," he said.... From here you will not regret alsanvz....
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Рахима Джандаралиева
Level 2 Local Expert
February 29
The highest score for service! Venus,Akzhibek,Zhandos served us at the highest level!We bought a car for a very good price!Satisfied!❤️
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546720 Вареха
Level 18 Local Expert
March 25
A wonderful car dealership . managers work for the client. they will help you choose what you want . they will help you arrange it. They will help with the maintenance of the car . I recommend
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Бахитбек С.
Level 2 Local Expert
June 13, 2023
Машины есть и хорошие тоже. При сдаче своего авто цену сбивают на половину. Менеджеры молоды хорошо работают, общительные все отлично. Давно надо было такие салоны открывать, идея хорошая. Мне понравилось. Жалко что мою машину недооценили как я предполагал.
NY City
Level 14 Local Expert
August 20, 2023
Если есть возможность не посещать данный автосалон, воспользуйтесь этим,ваше мнение в нем не учитывается персонал не найдешь,если чё то хотите ,то вам надо лучше взять и сказать это менеджеру или вообще это записать на диктофон ,что он это слышал или видел,т.к начинаются танцы с бубном и поиском виноватых ,но виноватых вы не найдете.
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Айгера Анафияева
Level 2 Local Expert
February 12
I bought an omoda, a very cool car
Thanks for the staff service
Thanks a lot
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Нур Маханбет
Level 2 Local Expert
January 24
Beautiful interior, top service everything is neat and fast, there is a desire to buy an omoda)
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Абдолла Рахмонқұлов
Level 3 Local Expert
September 20, 2023
Очень доволен сервисом, сдал машину и там же приобрёл себе хорошую машину. Всё быстро и легко, в один день оценили и выкупили.
Айя Ералиева
Level 3 Local Expert
June 12
Good service. An attentive team!
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Айгуль Ташенова
Level 8 Local Expert
July 14, 2023
Приобрели автомашину, все понравилось. Ребята сработали оперативно. Процветания и успеха вашей компании!
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Руслан Алдонгаров
Level 2 Local Expert
September 6, 2023
Все понравилось очень преветливый персонал ьыстро и качественно подабрали автомобиль
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Марлен С.
Level 2 Local Expert
September 20, 2023
Рахмет Астэр за качественную работу и сервис, все на высшем уровне! Так же большое спасибо менеджерам 👍🏻😃
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Амантай Н.
Level 2 Local Expert
February 12
Many thanks to the staff of the car dealership.The service is super.
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Никита Певченко
Level 3 Local Expert
September 18, 2023
Хорошо обслужили менеджера, приобрели новый автомобиль без пробега GAC gs5, доволен покупкой.
Нурхан Досманбетов
Level 2 Local Expert
September 11, 2023
Менеджер Нурболат.
Астер авто садонға алғысым шексіз.
Әкеме үлкен сыйлық алып берумен көмектескен менеджер Нұрболатқа рахмет