I really liked the hotel, I stayed there for a week, everything is clean and cozy, the rooms are comfortable, polite staff, towels were changed every day and cleaning was done, breakfast is included, buffet, a huge assortment, everything is fresh and delicious, I recommend it to everyone!!
See original · Русский
Ирина Злобина
Level 7 Local Expert
August 19
We were accommodated in this hotel. There are no complaints about the staff. We had an early arrival and the receptionists tried to accommodate us in the room before check-in so that we could relax. Then he also reacted quickly to all our claims. But there are many comments about the hotel itself:
1. The air conditioner in the room was almost not working;
2. The water in the shower did not go away (even after calling the master),
3. The water was barely flowing in the sink from the tap and in any turn the crustacean is hot;
4. The lock in the door was malfunctioning all the time, the door could almost always be opened from the corridor, i.e. if I am in the room, then anyone could open it from the corridor (we can say that they slept open). When leaving the room, I had to cover it with a card.
5. Towels are tired, gray in color
6. The size of the blanket does not match the duvet cover (50 centimeters shorter in width);
7. There are no sides at the base of the bed and the mattress rolls on it like a pancake in a frying pan. You wake up in the morning, half of the mattress is hanging off the bed.
8. There is no kettle and refrigerator in the room (in this heat it was very lacking).
9. Well, the cherry on the cake are COCKROACHES.
In general, there are more complaints about the management
See original · Русский
Иван Иванов
Level 5 Local Expert
April 30
Stayed at this hotel, the experience is not very, very mediocre place, corresponds to three stars, so you should not expect more.The room key worked poorly, one window did not close at all, so noise from the street is constantly heard in the room, the ceiling above the windows leaks during rain and all the water is on the windowsill, the cord from the hair dryer in the bathroom came off, although it was quickly repaired on request, the holder in the shower was removed along with the watering can. The staff is friendly, but they do not know the assortment of additional services, such as dry cleaning, ironing, etc. Breakfast is not poorly cooked, but the assortment is modest and does not change, but it is quite possible to have dinner, steak and salads are cooked perfectly, this is one of the advantages. Coffee is twice as expensive as in a normal restaurant. Towels are also changed in a timely manner, but that's all.