I contacted the warranty service center on 05.26.25 (I made an appointment in advance). I arrived at 12. The registration was refused, the order was not issued, no papers were issued, they were simply sent away. The argument is because I don't have a service book with me. Is this a reason to refuse warranty service and paperwork? Please give a legally correct answer.

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Лариса Красюк

Level 3 Local Expert

Many thanks to ATLANT-M for the high quality service! Good luck to all of you!!! And thank you!! We are happy with the choice of the car for me and its purchase. The first person who introduced us to our car selection was Maxim Yurkevich, personal manager of the car sales department. Everything was said clearly and on all issues, that we immediately decided that we would definitely take this car. Maxim! Thank you so much for helping us choose a car and for your advice!! You are on top))!!

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Иван И.

Level 3 Local Expert

I highly recommend it! Employees tried to cheat on the cost when passing TO2, they first announced one price, and after passing the price increased by 70 rubles. I asked the specialist why the price increased? He says, "I don't know." I him: so find out from the one who in viber (showed him the phone number) wrote the price of what the original price was and compare it with what you got. He replied that it was impossible, that the number was common to all employees, etc. And then when the overpriced price could not be sold, it miraculously turned out (using the "common phone number") that the employee made a mistake with the price and they "good-naturedly" (through gritted teeth and cursing me) would make a discount. In general, be vigilant citizens with this dealer.

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