Atlant-M Britania
144 reviews
August 31, 2023
Perfect customer service, nice and comfortable atmosphere
March 25, 2024
Great car dealership!
My husband and I would like to mention several EXEED and trade in sales specialists.
We met Ekaterina Vyskovarko at the auto show last year, but until recently, we were at the decision-making stage. When we made this decision, we discovered that we had lost her contacts. But you can't escape fate :) Since we had a used car, we met with a professional manager, Andrey Avlasenko, who helped us with the trade in and re-introduced us to Ekaterina.
Ekaterina is a real professional: she is very pleasant to communicate with, she has an excellent level of knowledge about the car and its operation, she did not put any pressure on us, she is a true professional in her field.
We also want to mention the manager Marietta, who played an important role in the purchase of our car. The big plus was that Marietta is fluent in English and it was very important to communicate with my husband.
Ekaterina and Marietta have created a real Holiday for us with flowers, balloons and gifts! Thank you very much!
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August 26, 2024
Pros: Good office, friendly service, no crowds, there is always a place to park, unlimited coffee.
Cons: expensive
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March 10, 2024
It is immediately clear that the level is TOP. The staff is friendly and friendly. The children found a children's corner and were not distracted from choosing a car.
Special thanks to Manager Ekaterina. I feel that it will influence our choice of a new car.
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March 12, 2023
A spacious room with a fairly large number of cars on the ground floor. Nice design, cleanliness and order. Unfortunately, I was not on the second floor.
New cars are presented in the showroom. The showroom is divided into two parts by design: one shows Land Rover cars, the other Jaguar, but there was also a car of another brand there during the visit.
At the reception, you will be met by pleasant consultant girls who will help you navigate the cars you are interested in.
In general, compared to 2022, I was pleasantly impressed.
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October 7, 2024
I came to look at the car.... The manager was busy.... they said wait.... walked, waited... They didn't even offer tea or coffee.... they are somehow very sad.... there is something to compare them with...
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October 31, 2024
I bought an Evok 2 here, in April 2024.
When inspecting the car at the dealership, they found that there was no shelf in the trunk - they promised to take it.
When buying, they found out that there was no winter rubber promised earlier - they promised to deliver it. To date, nothing has been delivered.
Recently, an abnormal hidden alarm system with a GPS tracker woke up.
When buying a car, I saw the item "emergency alarm system installed" in the diagnostic card.
The manager assured me that this is a mistake and there is no alarm.
Yesterday, 10 meters of wires and a working control unit with a SIM card were taken out of the cabin and under the hood. At what point the car would turn into real estate and/or be stolen is a rhetorical question.
It's strange, the salon looks serious, but in fact the service is of the level of a second-hand platform.
I'm going to buy another car in Minsk, but I'm unlikely to consider even good options in Atlanta.
UPD: we got in touch, tried to fix the situation, but it didn't work out.
There is no shelf, no rubber.
They offered new tires at Moscow prices.
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December 30, 2024
The attitude is excellent. The quality is also excellent. I would like not to come to you anymore, but if anything, then only to you.
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May 31, 2024
How time is changing, in the chic building of the former official dealership of cars from Britain, Chinese masterpieces are now standing, but the show-off and arrogant attitude towards customers remains.
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March 31, 2024
Excellent service.
Pleasant atmosphere. Although, what else can you expect from the representative office of the British automotive industry
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August 1, 2023
Our most humiliating trip to the car dealership!
Background: for a very long time, my husband and I decided which car to choose, because we have three children, but we don't want to buy a minivan at all. We stopped at a car with 3 rows of seats. As it turned out, not every car has a normal 3 row (with the declared 3 row). We looked at the Front garden, the Q7 is not available, it is not convenient in Volvo at all, either Mercedes or Land Rover/Range Rover remains. We sat in the Mercedes GLS the other day, we didn't like the interior because of the terrible creaky plastic and the choice fell on the British. We saw that the salon was open until 5 pm (a strange customer orientation, given that people earn money on weekdays and leave weekends just to spend the money they earned), went to the salon: sit in the car, touch and order). We arrived: no one at the reception, no one in the salon (come, take what you want, leave). In the far corner, they found a man who didn't pay much attention to us (probably a lot of work, given that there was no one in the cabin), came up, said that we wanted to choose a car, to which we were told that they actually work until 5. My husband ironically remarked that 30 minutes would be enough for us to at least see the car from the inside and stop searching. The manager at the Britannia car dealership did not know anything, mind you, he did not know anything about the car that stands in the salon right next to his workplace! They got into the car, he did not know why the electrician in the front seat was not working (the seat did not fold). It was only later that I figured out why (because the back row was not fully decomposed and the brains of the car did not allow the front seat to be comfortably decomposed). They began to recognize it by the engine, by the suspension. The manager gave short monosyllabic answers. He didn't tell me anything. I couldn't stand it and asked why he didn't tell me anything himself and everything had to be pulled out of him with claws? As it turned out, he doesn't know anything about these cars (why is he sitting there then?) and he can't help us in any way.
Here's the Britannia salon for you: bring money for a pig in a poke and they will do you a favor there, at least they will talk to you during their working hours with a dissatisfied face, saying "why did you come here?!"
To- customer orientation 👍
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March 7, 2024
Good service. We arrived at the closing time by train in Minsk. People entered the situation, stayed after work and finished the car. Thank you all very much.
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November 29, 2023
Excellent service. I have been a client since the age of 12. Everything is always good and excellent. The only thing that scares is the presence of Chinese cars in the cabin. It hurts the eye.
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November 17, 2023
They are not fast, they are important, probably because they are alone for the whole Republic of Belarus while the car is under repair, so there is nothing to say about the service, it takes a long time with spare parts and repair time, but this is understandable in the current situation. The taxi was provided free of charge, the coffee is very good. I will add it after the repair
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August 26, 2024
A wonderful salon! They were so charming that I had to buy a new car..
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September 30, 2024
It's cool. Both service and attitude.
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December 7, 2022
Friendly environment, professional managers. Delicious coffee.
I am glad that there is no imposition of unnecessary work by managers.
The only drawback is the bathroom and its size. It's annoying to turn on the lights on your own every time and go into the booths. But the presence of Zielinski and Rozen cosmetics is a plus.
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August 16, 2022
Excellent car dealership, attentive and friendly staff. We bought a car here. Ignat's manager helped. The whole transaction went smoothly, reasonably and well. After buying a long time, we will return for the second car.
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November 23, 2024
As always, at the level of staff, service, repair!
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February 11, 2024
We did the coloring of the car, to say that we did not get into the color, to say nothing, when we examined it after we did not immediately agree, but then we repainted it anyway. The second attempt was successful.
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December 31, 2023
Expensive and high-quality service, as it should be for R.Rover. One thing is sad - there are few spare parts and a very long wait for some positions
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January 17, 2022
An excellent car dealership with a service center in the second part of the building. On the second floor there is a small cafe where you can buy a cup of very tasty coffee)
Very convenient Parking near the center, there are always a couple of free places.
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December 16, 2024
We did everything quickly. Satisfied.
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August 7, 2023
Attentive master Alexey, solved all the issues quickly. Convenient parking. Everything is fast!
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November 28, 2022
I stopped by for THAT. Excellent service, pleasant interior, pleasant (for an official dealer) prices. I was pleased with the speed, they made it faster than forecasts.
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June 7, 2024
they can give general recommendations, no more, and all this for a very tangible $, well, they can also offer coffee. . If you need a specialized real specialist, you need to look elsewhere, unfortunately.
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July 18, 2022
Good afternoon. I do not write reviews, but in this case I consider it necessary. The salon and its staff work excellently. The quality of service at the service is the bar by which other salons should be equal. I am coming here from Russia and I will continue to travel. Bravo gentlemen, great service, everything is perfect. To the manager Alexander from the service, I kindly ask you to write out a bonus with the wording "makes the impossible possible".
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July 23, 2022
This is the best car dealership and team that we've been able to interact with.
We are from Russia and purchased the car remotely. We did not even expect such full support, information and assistance in purchasing a car.
It's superbly simple, on the birthday of the spouse they gave just unforgettable emotions. Alexey, Anna and your whole team - you are just Mega professionals!!! Thanks for the car!
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June 16, 2024
Friendly staff. The atmosphere of "Luxury"
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November 19, 2022
They promptly responded to the breakdown, recommended an evacuation service and took the car in the dead of night without any problems. The breakdown was fixed quickly, an order of magnitude earlier than promised. They also gave me a delicious chocolate bar. Thank you very much!
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January 31, 2022
An excellent dealer. The staff is always very polite and friendly. Compared to a Mercedes dealer, it's just earth and sky. A good example of what a premium service center should look like.
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January 13, 2022
It is expensive and rich. Everything is focused on the client . A pleasant atmosphere, you can enjoy Coffee and sweets, there is even a barista. And it's all free. The service is above all praise.
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June 24, 2022
A wonderful center. The service and qualifications are excellent.I cannot but mention the work of the master consultant of the service Igor Z. - competence, work and attitude to the client are beyond praise.
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April 26, 2022
A car dealership with a service center. Convenient, high-quality, culturally.
It's not the first year I've been servicing a car here, so far I like everything
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February 22, 2022
For more than ten years, the car was serviced in this salon and everything was fine. But in November 2021, the workers "distinguished themselves" with their work: after washing the engine, they almost messed it up (all the sensors were flooded with water), the wheel pressure sensors were replaced poorly (the previous sensors were simply torn off and the remnants remained in the tire), the tires were installed "dry" (not lubricated before installation), balancing was done poorly: the old weights were not removed, but new ones were glued next to them.
The quality of the work performed is more suitable for a sub-garage team, rather than a certified service!!! Only in the garage such works are much cheaper!!!
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March 16, 2024
Excellent service, especially body repair!!!
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January 27, 2022
The staff, the car, the waiting area, treats, attention, comfort, pleasant aromas, a special atmosphere, has the opportunity to drive in a car purchased here, just like that...
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March 11, 2024
A very pleasant manager. He told me everything.
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December 2, 2023
The managers there are good.. I came to drink coffee, left in a new car...
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April 29, 2024
Well done in the bodywork, they know a lot about their work!
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September 13, 2022
The attitude is excellent. Responsive staff, maximum customer orientation!
The quality of the work is high, there is no expectation.
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September 16, 2023
Comfortable, modern. Polite staff
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March 23, 2024
The attitude towards customers is at an excellent level)
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January 13, 2023
I wish there were more employees like Olga (marketing manager). Thanks to her, faith in this dealer has improved a little)
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November 24, 2022
The best service I've been served in. Comfortable pleasant professional 👍👌👏
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October 21, 2021
An exclusive and reputable representative office that adequately promotes the brand in the Republic of Belarus. Good service with proper management. The most beautiful cars for confident people!
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July 2, 2021
It was carried out - 100,000 km. Additional shortcomings of the car were identified, recommendations for subsequent repair and maintenance were given. I am grateful to Master Lysenko D., a competent, friendly specialist. Thank you.
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January 21, 2022
One day I will become successful and rich and visit this salon, I put 5 stars in advance, of the Jaguars I can only afford an alcoholic drink, but this is FOR NOW, outwardly a nice salon, conveniently located
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December 4, 2021
Excellent service, there are no problems with recording, like some other services. It is pleasant to communicate with employees, they try to help solve the problem.
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December 4, 2022
Fast, cheap, high quality. Not like in Moscow. In Moscow, they probably ate too much (prices are high and they make a diagnosis for 8 hours). I handed over the car in Minsk at 8:30, and it was ready at 19:30. I gave 2 times less than I was asked for in Moscow.
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