Disgusting attitude. I bought a good support for Lancer 10. The "Specialist" picked it up using the vin code. I'm starting to put it on, it doesn't fit the size. I came to change it, they said that there are traces of installation on the parts. Therefore, they were sent to check the marriage.(Why only if the part is not defective) The marriage department concluded that the part was not defective (which was obvious) and refused to refund the funds. Those "experts" who picked up the part for me, they also gave me the right one. Although in another cantor they also picked up the vin code for my car, but it was already the right size and it stood up like a native. As a result, the autospace verbally concluded that I had a broken lever, so their part is hanging out and does not want to be fixed. And they won't give me anything back. That's the attitude towards the client. Now the ball will fly to kufar))
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Vels_BMW
Level 15 Local Expert
September 12
Actually, there is an auto parts store similar to its competitors (I will not list it). I periodically purchase auto parts and accessories, not only in this location, when the cost is more profitable than the rest, but this does not happen often. Car owners and those who are in the subject already know Cars perfectly well 1. You can take
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Oli Chase
Level 2 Local Expert
April 16
I made a purchase in this store today and was most pleasantly impressed with the quality and speed of service. Very kind, polite and understanding managers who are ready to answer all questions and help if possible. Nowadays, it is not so common to meet truly real professionals as in this store. There is not a single claim to the product, you can see a high-quality and careful attitude to the product. If you order it, it's definitely here. Many thanks to all the managers of this store.
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Юрий К
Level 5 Local Expert
July 28
One of the few companies that easily punched spare parts for the Russian-built Ford Focus. I have never made a mistake, it works clearly (order, delivery time, notification, shipment). The prices are not sky-high. Office hours are convenient
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юлия липницкая
Level 5 Local Expert
October 11
Quickly found a rare thing to do!!! They work on Sunday! Which saves a lot!!! The quality of the work is excellent!!! Polite and considerate staff!!!!
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Владимир Заболотский
Level 2 Local Expert
November 1
I ordered 2 jacks, one with fixation and the other without. Which was canceled without fixing.As a result, two came without fixing. He refused to take it, they said that it was not a problem, but a supplier. I've never taken it from them, the only time I decided, I won't do it anymore. They began to convince me that they are the same in terms of articles, and there is no difference in them. It's a strange situation.
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Dzianis
Level 11 Local Expert
April 14
A good work schedule. Through the website, you can immediately find out if the product is available right in the store, which is also convenient. There is a parking lot in front of the store. Inside there is a waiting area for orders, and a coffee machine.
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Gennadiy blesov
Level 3 Local Expert
September 11
Plus, a lot of goods minus do not meet the IP halfway, I wrote a letter to the customer service there is no response.they picked up the product , bought it , then did not fit, they do not want to return it.
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Дмитрий Валерьевич
Level 9 Local Expert
December 7, 2023
A great store. There is also an online store. I've been using it for many years. There is a delivery in Minsk. I restore cars with spare parts purchased partially in this car shop. Both on the chassis and on the body. Details with photos and videos on the YouTube channel @D1mon4ig
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Дмитрий Тарасенко
Level 7 Local Expert
October 12
It is convenient to order through the website, if you forgot something, then the guys on the spot will help and advise. They work quickly
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中期 -
Level 9 Local Expert
May 28
a large assortment went purely for the tire meter, but they sold the defective one to me without a discount and so on, I did not want to return it, although they said we would refund the money, but then I would have gone there for nothing because it was the last one in Minsk. The attitude towards the client is excellent, the staff is good and look at the goods for yourself. I got a factory defect.
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Юрий К.
Level 4 Local Expert
March 31
A good store, clean and tidy. In my case, the spare part was only here. If you order in advance, the order will be waiting for you. Otherwise, I waited 10-15 minutes. We even found a plastic turnkey nut for 9, although it was ordered after 7 days, but still. Excellent attitude towards customers.
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Владимир М.
Level 14 Local Expert
December 1, 2023
You can buy oil without any risks. Titanium is completely original. Manager Andrey works very well. He always helps you choose what you need for spare parts, there are also good guys in the store when no one is rude. The goods are always given out quickly.
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Андрей Б
Level 7 Local Expert
April 16
Wonderful place, friendly staff. The only drawback is a compost pit for plant debris, you can only get to it by APC. After the visit, go straight to the car wash.
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Дмитрий М.
Level 7 Local Expert
June 7
Polite staff, there are positions at good prices. I use their services regularly
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Александр Вальтер
Level 5 Local Expert
May 29
Not a bad company , but there were nuances . The manager sold the dmvr of Chinese origin. When asked if it was possible to return it if it was not a worker , he said that there was no problem . They didn 't want to accept it for tomorrow without a certificate from the service station . They were accepted upon application for a complaint . After swearing , the money was returned
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Артур Мурашко
Level 6 Local Expert
October 17
the quality is excellent, you can even discuss with the sellers the features and differences of different models
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Денис Шакаров
Level 8 Local Expert
April 23
Thanks to the store staff for their help in finding and ordering spare parts from a warehouse in Moscow, despite the fact that there is no RB, they did not say "no, goodbye", they found, ordered, it remains to wait. Thank you very much!
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И А
Level 6 Local Expert
January 28
the online store does not work, you can order only in the store from where you will pick up, the store in Polotsk did not work for those reasons for several days, decided to order in the online store, called 7301 and could not make an order, help choose spare parts to order through the application, also refused, who came up with such a system and ***t... I made an order from others
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Дмитрий Хмельницкий
Level 10 Local Expert
April 25
I have been working with Auto1 for a very long time. Well done. One of those organizations, if not the only one, that does not change agreements with its customers regardless of changes in the market situation. I recommend.
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Ольга Жуковская
Level 9 Local Expert
January 5
We applied today with a request to search for spare parts for a car. They answered quickly enough. We politely clarified the details of the request, specified where we would like to receive it. But, unfortunately, the details were not found. But, anyway, there are only positive emotions from the service. Thank you very much for your help!!
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Господин
Level 3 Local Expert
August 3
I bought spare parts for a car twice, twice using a wincode, and both times the spare parts were from the wrong car. I don't plan to buy from them anymore.
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Артем М.
Level 6 Local Expert
January 11
Shops are conveniently located, and it is possible to place an order online.
One of the disadvantages is that the staff is not very interested. I was the only customer in the store, and for 5 minutes I didn't seem to be noticed - the employees were too involved in discussing the weekend.
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victor.ya@mail.ru
Level 5 Local Expert
August 12
A great store. Almost any spare part can be found
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Оксана Н.
Level 7 Local Expert
August 8
The attitude towards customers is good, the staff is polite, the waiting time is no more than 10 minutes.
10 points out of 10
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Инга Ж.
Level 8 Local Expert
July 7, 2023
Нареканий нет. Все быстро и чётко, всегда грамотно подскажут, если есть необходимость. Хороший офис, удобная парковка. Спасибо за работу!
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Серж
Level 16 Local Expert
August 18, 2023
Много товара в наличии
Очень хорошо, что работает по выходным до 20.00. В ряде случаев это очень выручает.
Вместе с тем, хотелось бы чтобы пункт выдачи был бы и на ж.д. вокзале. К нынешнему ходить не очень удобно.
Понравилось отношение персонала к клиентам. Организация работы и подходы к решению вопросов
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Игорь Анаденко
Level 3 Local Expert
May 22
Everything is fine, good prices, good staff, convenient Parking for cars
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Сергей Викторович
Level 16 Local Expert
June 26
I ordered it online, I came and picked it up. The staff is polite, they work quickly
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Владимир Ермакович
Level 7 Local Expert
April 7
A great store, I have been using its services for a long time. Attentive and courteous staff, convenient Parking, the goods are delivered from the warehouse quickly enough. There were no problems with the return of spare parts if it did not fit, either
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Степан Савчанчик
Level 11 Local Expert
April 19, 2023
Большой выбор запчастей и сопутствующих товаров к большинству марок автомобилей. Индивидуальный подход к клиенту, всегда готовы помочь с выбором подходящего производителя запчастей
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Александр
Level 11 Local Expert
October 23
A good store, there is a lot, they constantly help out
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Ан Тон
Level 4 Local Expert
September 27
The store is good. But there is no parking on weekdays at all, there are clearly not customers' cars
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Александр Поколов
Level 6 Local Expert
March 27
I turned to them already at closing time on Saturday, very polite sellers, paid attention and helped. Thank them very much.
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Ruslan Prineslik
Level 3 Local Expert
May 6, 2023
Отличный магазин. Менеджеры готовы помочь подобрать нужные детали для автомобиля. Так же очень удобно, что можно позвонить и подобрать деталь не выходя из дома !
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Ольга Драгун
Level 8 Local Expert
February 29
Excellent choice, everything is available, fast service, affordable prices.
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karna4ev-andrey
Level 23 Local Expert
June 12
Good afternoon! The wrong spare part arrived, it was not taken back, the money was not returned.thank you!
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Александр Ковалев
Level 12 Local Expert
August 1, 2023
Пару раз покупал запчасти, вполне себе нормально работают. Расположение конечно печальное. Но есть доставка по разным точкам на территории всего города.
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Дмитрий Парфенков
Level 12 Local Expert
March 18, 2023
Хороший магазин одного из ведущих поставщиков запасных частей для автомобилей в РБ. Тепло, кофе и диванчики для приятного ожидания. Персонал ТОП.
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Никита
Level 5 Local Expert
November 27, 2023
Everything is as usual, I arrived, ordered, waited and took it away. The attitude is normal, if there is a question, they always try to help. By product as everywhere else
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Евгений Ч.
Level 7 Local Expert
October 15, 2023
A good store, there is almost everything.Polite staff, always help with the search, selection of details.
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Витя Ветров
Level 5 Local Expert
September 7, 2023
Понравилось, но цены надо сравнивать у каждого магазина свои плюсы а в магазине на бабушкина есть автомат с кофе там изумитель ореховый капучино
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Николай С.
Level 6 Local Expert
August 10, 2023
3 раза заказывал и все 3 раза косяки... Сначала звонят подтверждают, а потом через пару часов отменяют и все... И ценник сразу резко увеличивается... Один из примеров.. Так что заказ и подтверждение это не значит, что будет товар у вас...
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Юзеф Городецкий
Level 4 Local Expert
November 21, 2022
Заказал две позиции. Обе в наличии на сайте. Перезвонил менеджер, все в наличии приезжайте. Приезжаем (на очень то и близко кататься на Бабушкина). Одна позиция есть, второй нет. Причем нет той, которая больше нужна была. По телефону не предупредили. Ни извините ничего. Корректировка склада - не нравится досвидания. Жду компенсации хотя бы за топливо до этого «края мира».
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дмитрий
Level 9 Local Expert
July 11, 2023
Хороший магазин, персонал приветлив, внимателен. Помогли с подбором запчастей. Большой ассортимент.
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@migo
Level 8 Local Expert
March 20, 2023
Долго искал маслянный Щуп Лада Ларгус.Обратился обратился в данный магазин. Подобрали даже лучше чем был.
Спасибо огромное. Цены приемлемые. Персонал на пятёрочка.
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Владимир Попкович
Level 4 Local Expert
June 30
Thank you for your prompt help!
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Aleksandr D.
Level 7 Local Expert
November 13, 2023
Many interesting positions are always available. There are never any problems with delivery times. Polite staff. Payment by bank card.
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Александр Харитончик
Level 6 Local Expert
November 20, 2023
After the order, the manager immediately contacted. I had doubts about the s/h, I rechecked everything by vin. Everything is professional and efficient.