Avto 1

4.8

287 ratings

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Дмитрий Мануйлов

Level 9 Local Expert

I periodically contact Avto1 at 16 Vladimirova Street. This is one of the options in Gomel, where you can order the necessary auto parts to order. The main advantage is a really wide range, including some of the less popular parts. They often help out when you need something non-standard for a specific VIN. However, it is worth contacting here with an understanding of the nuances.: 1. The selection of spare parts is not always accurate. Yes, managers work by VIN, but in reality, even with accurate data, they don't always get it the first time. It happened that I had to go back, hand over unsuitable parts and order others. This is especially true if several possible options are being tested on the VIN (which is often the case with suspension, filters, and bodywork). The employees themselves, as a rule, do not offer to order all compatible options at once — you have to clarify and insist on it yourself, so as not to waste time and not travel several times. Therefore, I recommend that you immediately ask for several options if there is a possibility of a discrepancy. 2. Quality control is a risk area. There was a case with a shock absorber that "collapsed" after the first installation. The return turned out to be quite tedious: the part is sent to Minsk for examination, the verification can take up to a month, and all this time the client must control the process himself. There is no tracking system, no notifications, just phone calls and waiting. If the factory defect is confirmed, the money is returned, but until then the situation is in limbo. 3. Communication and customer orientation. If you call at a busy time, they often ask you to call back later instead of just picking up the number and calling the customer back. This is a small thing, but in the context of competition for service— it is a noticeable disadvantage. 4. A discount card is useful, but inconvenient. There are really good discounts on some card items, but you need to remember about it yourself. There are no reminders, the managers do not ask. I had a case when I remembered about the card immediately after payment and asked to punch it, but I was refused: no one returned the check. It would be logical to provide at least a short "window" (5-10 minutes) for the discount to be finalized — this would show flexibility and respect for the customer. Conclusion: The store is quite functional, especially if you know exactly what to order. But in matters of selection, quality and service "in case of problems" you should be especially careful. Check everything yourself, specify the options, monitor the refund process, and remind us about discounts. If you approach interaction with the mind, you can use it. But the ideal service is still far away: there is a lack of automation, flexibility and consistency in working with clients. I hope this will improve over time — Auto1 has potential.

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Михаил Прокопенко

Level 6 Local Expert

I sometimes order spare parts here, a wide selection, you can make an online request, sometimes I picked up the order later than the specified time, everything is fine, thanks to the staff for the fast service.

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Александр Серков

Level 13 Local Expert

Good prices and prompt delivery, Courteous staff.They will always help and prompt you, help you choose the right spare part for your car.

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Е.В. Ш.

Level 2 Local Expert

I do not recommend this store, they picked up a clutch kit, but it turned out to be different, they refused to take the clutch kit and did not return the money...

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Дмитрий Исаев

Level 6 Local Expert

Good day to all, called in advance,clarified the availability of the part,said everything was super,everything was available ,arrived the next day-sat for half an hour , and brought the part with him ,people could not find the right thing in the database,constantly experienced problems with their system hanging , dissatisfied with the maximum time spent , found such the same detail was more expensive, but at least in fact and without wasting time.

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Денис

Level 8 Local Expert

Delivery is exactly according to the stated time. Communication is extremely correct and to the point, in principle, as always in the Car1. A fairly spacious trading floor.

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bylioz

Level 14 Local Expert

Any spare parts, for any car, it's just impossible to understand their pricing, for example: today the price is 10 rubles, tomorrow 15 rubles, the day after tomorrow 5 rubles, it's hard but you can grab something for free, but getting to them at rush hour is terrible, it's better to negotiate with the manager when you can pick it up!

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shtolts-arman

Level 6 Local Expert

I come to this store because they can't find and pick up the spare parts I need in others. The prices are reasonable, somewhere even cheaper than in the neighboring stores. Parking is available in the yard - not super, but better than near a tire shop located nearby

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Вячеслав Дашкевич

Level 7 Local Expert

I have been buying spare parts, oils, and car chemicals for more than three years. Competent staff. A user-friendly website. Good prices.

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saindiss

Level 7 Local Expert

I often order oil and filters from them, a good assortment!

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selenia

Level 9 Local Expert

There is a choice, the service is correct, polite. They will always help with the choice and the waiting time is minimal. I recommend. They're trying.

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Вячеслав Беляев

Level 11 Local Expert

A large selection of spare parts with a wide range of prices. Specialists will orient the choice on a specific car model. Plus fast delivery. The guys have been working for a long time, you can trust them

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ПРОМО_ П.

Level 5 Local Expert

I bought the rear pads for Lada Vesta cross the cheapest of the suitable ones, the dealer immediately stated without checking that it was a fake and what a surprise it was when it turned out to be an excellent original, I was satisfied with the purchase as well as the work of the store quickly and a very good price!

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andrej nikolaevich

Level 11 Local Expert

A wide range of automotive products for any brand of car, accessories, competent and qualified staff. A little paradise for car enthusiasts, at affordable prices.

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Вадим Мерседес

Level 4 Local Expert

The best online auto parts store. Of course, it happens that there are no necessary goods, but this is an isolated case. The lowest prices.

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Илья Шестелов

Level 5 Local Expert

delivery is always without delay, I can't help but praise

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Виктор Платковский

Level 16 Local Expert

Great. They picked it up quickly. The delivery is fast. It is possible to work with installment cards.

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Денис Чичикайло

Level 8 Local Expert

A great store, there is a lot of stuff, everything arrives the next day, but you can find it cheaper.

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Алексей Подгорный

Level 4 Local Expert

I found clips that were nowhere to be found , a good shop)

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алекс прыщ

Level 8 Local Expert

Almost always everything is in stock! The quality and price are pleasing

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Николай

Level 27 Local Expert

Lately I've been buying spare parts only here. I like the attitude of the staff and the desire to help at any time. The prices are quite specific

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андрей черняков

Level 5 Local Expert

The store is full of nonsense, the details of the wine cannot be broken for sure, and after they break through and agree on the time of delivery, another nuance may await you, you will simply forget to bring it and the price will increase by 2 times!!!

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Александр Щербаков

Level 8 Local Expert

Car dealership pick-up point. The assortment is about the same as everywhere else in such points.

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Денис Ск

Level 5 Local Expert

The store has the right slogan. Their difference from others is their presence. Some shops have an order, but you come here and are available here, but a couple of rubles more expensive.

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Геннадий Шиленок

Level 9 Local Expert

It's a very good store. It often helps out when you need to find a spare part for a car right away and now. The prices are a little more expensive, but there is a large selection in stock.

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Алексей Михалко

Level 7 Local Expert

A good store, really a lot of things are available, there have never been any problems with returns

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Вячеслав Алекандрович

Level 2 Local Expert

I ordered 5w30 5L oil in an iron container, it came in plastic!!!!!!! The product does not match the description of the campaign, the counterfeit oil was not taken away.

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Артем

Level 4 Local Expert

The order arrived on time, the work of the staff is at the level

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Алекс Иванов

Level 11 Local Expert

A spare parts store. There are many things, but there is a need to expand the range.

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Ilya K.

Level 8 Local Expert

Among the advantages: a good choice Of the disadvantages: You have to stand and wait for a very long time until your order is processed and taken out

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Max Космос

Level 18 Local Expert

Both in my city and in Gomel, this network works like a Swiss watch. Thank you for your cooperation. After a while (2 years) I will add. The matchmaker was ahead and gave his car to his son for use. I had to invest in it so that my son could operate a car in the capital without any problems (300 km from the garage). During this time, I had to cooperate more with the company "Avto1", and there were no nuances and force majeure. Everything was "sorted out" without problems. And thanks to cooperation with Belgazprombank, it is possible to purchase parts in installments of up to six months. Which is not so expensive for the family budget. Some advantages for buyers. I order the parts through the mobile app myself. I initially find the article on Exist. ru (before leaving, I collaborated with him, and to this day I use their catalogs).

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Diana Костунова

Level 9 Local Expert

Fast delivery, convenient working time

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Дмитрий Павлов

Level 14 Local Expert

Huge selection of auto parts, friendly sellers

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Евгений Кончиц

Level 12 Local Expert

There is no real entrance to the store

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evgenii

Level 11 Local Expert

I apply periodically. What is needed is found or ordered. The prices are normal.

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Дмитрий Помозов

Level 6 Local Expert

Low prices! A lot is available, I did not find any disadvantages)

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Максим Журавлев

Level 12 Local Expert

Great prices, great selection.

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Pavel D

Level 8 Local Expert

Very slow

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Владимир Романенко

Level 6 Local Expert

Reasonable prices and a high probability that the spare part will be available

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Евгений Папков

Level 8 Local Expert

Great store , price , delivery , quality , super, I recommend

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Ольга

Level 5 Local Expert

In general, it's not bad, but they try to impose unnecessary services, i.e. change serviceable parts for new ones for your money

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Алексей Зезюля

Level 10 Local Expert

A good store. Spare parts are not expensive. Delivery is fast

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Алексей Алексей

Level 7 Local Expert

Delivery deadlines are not met, and they do not even try to find a way out of the situation. And in general, the attitude towards the client leaves much to be desired.

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Игорь С.

Level 4 Local Expert

A good auto parts store.

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Андрей костюченко

Level 4 Local Expert

Excellent service, low prices.

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Аристарх Л.

Level 13 Local Expert

A good store with polite staff, repairs have been made, it has become better

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CF17

Level 9 Local Expert

A lot of spare parts are available and prices are lower than on the market, and they work longer.

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Nikolay Drozdov

Level 7 Local Expert

There are a lot of things you can order, but some items the discount does not work

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Витор

Level 10 Local Expert

Normal, but expensive

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123456789

Level 5 Local Expert

A good store has a lot of things in stock, the prices are average in the market

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Avto 1

82 reviews