Autoidea

5.0

1327 ratings

Rate this place

Vlad Hancharenka

Level 5 Local Expert

Very good service, but price is increased if comparing with European dealers

Show business's response

Владимир Шутько

Level 24 Local Expert

Positive: 1]There is convenient parking for customers' cars 2]There are air conditioners that provide coolness in the scorching heat- which is especially important for the customer who arrived with a pregnant wife and 2-3 small children 3]Quick acceptance of goods such as engine and transmission oils with filters 4]Maintenance and repair of passenger cars and motorcycles BMW brands 5] Lawns are neatly trimmed 6]Pedestrian paths are laid with concrete paving slabs 7]There is a toilet for visitors 8]When buying new cars, an invoice is issued for registration with the traffic police-including for electric vehicles sold 9]Located on the outer ring of the MKAD

See original · Русский

Show business's response

Андрей И.

Level 5 Local Expert

As always, everything is at a high level! The car was serviced quickly and efficiently! The necessary parts are available. The recording is prompt and the appointment is timely without delay.

See original · Русский

Show business's response

Viktor Ragulsky

Level 5 Local Expert

I applied under warranty and hard hat - the work is clear and transparent. Once I had to stand my ground a little (as it turned out, for good reason) and once due to the fact that different craftsmen made a call to return the car without full information on all issues. The waiting room is comfortable + you can freely view new cars. There is a small area with sandwiches and coffee for a snack. Of the cons, I can name the price and probably the location (there is nowhere to walk if you wait 2 hours+, and only leave by taxi or carsharing if you are lucky)

See original · Русский

Show business's response

Алексей Малаховский

Level 9 Local Expert

The acquaintance with this car dealership did not start very well. We went there for the first time around the spring of 2024. We considered buying a car from this salon, priced it. Then the attitude of the staff seemed to us arrogant and biased. His eyes said, "What are these scoundrels doing here?!" We left with the idea that the car dealership, and BMW, were just unreasonable pretenses. Vladislav Kozak was able to change his attitude towards the BMW brand and the car dealership when he called my wife about the car. Then, for about an hour, he listened to our doubts and suggested different options. As a result, he persuaded us to visit this car dealership again. During the conversation, I was able to tell you in detail about the car and conduct a high-quality test drive. As a result, we bought a new car. We still wonder how? Moreover, during the sale, Vladislav showed empathy, got into our position and picked up the car just for our needs. As he told us, "I'm not a salesman, I'm a BMW expert." Which turned out to be true in the end. All the words spoken during the presentation of the car were confirmed. That is, he gave the most accurate and truthful information. I have already traveled 12 thousand km. and there were no complaints about the car. He remains in touch with us until now. In March 2025, he stopped by and greeted us like family, even though we had not bought anything from him. We talked, he treated us to coffee, in general, it seemed that you were communicating with a loved one. I am sure that he communicates with other clients the same way (we have witnessed such communication). Vladislav Kozak is a true professional, of which there are few. About the service: We have already come to the service twice: to change the oil and inspect the car. They immediately talk about discounts, they don't sell extra work, the attitude is friendly and correct. There have never been any complaints about the work.

See original · Русский

Show business's response

Михаил Шипалов

Level 6 Local Expert

They don't value your time! I stopped by to pick up a car from a body repair, checked in at the counter, asked to wait for a specialist, after half an hour he did not show up, returned to them to ask why it took so long? It turns out that he's not working today...They redirected me to the next one, and as a result, it took me an hour to pick up the finished car. Here's the deal.

See original · Русский

Show business's response

Ворошиловский стрелок

Level 9 Local Expert

I would like to express my deep gratitude to the BMW dealership team for their incredible attitude to customers and the highest level of service. From the very first minutes, as soon as my wife and I crossed the threshold of the salon, we felt the sincere care of the staff. Special thanks to manager Kirill – only a person who was really in love with his business could approach each of our questions so attentively, patiently and with a soul. Not a bit of obsession, just a sincere desire to help and find the perfect solution for our needs. The salon left only positive emotions – everything is fast, clear and as transparent as possible. They explained all the details in detail, showed what had been done, and answered all questions without undue haste. This is a rare case when you leave not just satisfied, but with the feeling that they really wanted to help you, and not just sell a service. It's safe to say that the BMW dealership team is not only about cars, but also about people who work with love and do more than you'd expect from them. Thank you for that! Now I know for sure that I have chosen not just a car, but a place where it will always be a pleasure to return. 🚗💙

See original · Русский

Show business's response

Yury

Level 10 Local Expert

I visited the dealer several times during the year. I applied to both the car sales and service department and Motorrad. Always a polite attitude, coffee is offered, a nice and comfortable waiting area.

See original · Русский

Show business's response

В. К.

Level 13 Local Expert

Thoughtful interior design. A large assortment is available. There is a coffee point for customers. There are meeting rooms and personal demonstration stands. Managers once again do not bother or are passive. The children's room has not been noticed. The parking lot is overloaded. A motorcycle equipment store is located in the same building. A photo of a clear label for connoisseurs of the brand is attached.

See original · Русский

Show business's response

Николай Я.

Level 6 Local Expert

On 12/27/2024, I signed up for THAT Auto Idea. They made SOMETHING out of the pluses + The wiring problem in the trunk lid was fixed. On the downside, the rear door was scratched and the driver's door closer was broken. Extremely careless attitude towards the car. + They constantly add extras. services - computer diagnostics, let's look at the suspension, add an adblue, and so on. About the cost of the supplement. They don't inform me, I thought they didn't do that kind of nonsense anymore.

See original · Русский

Колючий Лис

Level 7 Local Expert

This is an official BMW dealer and service that has not been sanctioned and we have been through THAT there. We really liked the attitude, efficiency and a nice bonus - a replacement car - the new BMW five. I recommend

See original · Русский

Show business's response

Влад Рубацкий

Level 10 Local Expert

The service is top, the oil will be changed, and the car will also be washed and the engine will be washed. Coffee is offered to taste like in a top coffee shop and it's free. And if the car is older, then the discounts are good. I'm not talking about the staff, who are very respectful to customers.

See original · Русский

Show business's response

Nastya Shamatulskaya

Level 14 Local Expert

We service the car here, nice staff, do everything on time

See original · Русский

Show business's response

Андрей К.

Level 5 Local Expert

An excellent service that accepts insurance claims, clearly explained all the rules and pitfalls. The sanity and adequacy of body repair technicians. I declare now only there, without waiting in line and unnecessary questions.

See original · Русский

Show business's response

Алесей Сторожев

Level 15 Local Expert

The most pleasant service . The call was recorded day in and day out . We diagnosed the breakdown and wrote recommendations for repair and purchase of spare parts . Everything is clear without unnecessary questions

See original · Русский

Show business's response

Валерия Я

Level 2 Local Expert

On 10/27/2024, my husband and I arrived at the Auto Idea, we wanted to look for a car, upon arrival, no one even met us, there were no administrators, the young people at the reception were busy answering phone calls, fortunately an employee from the sales department came to the meeting, although he offered us a cup of coffee and began to present the car. In general, on a weak 3, you would like to tighten the greeting and escort of customers to specialists and there will be a strong 5. Leaving, no one said goodbye to us either, there was an unpleasant aftertaste from visiting your car dealership

See original · Русский

Show business's response

Евгений Геннадьевич

Level 8 Local Expert

The atmosphere is very pleasant . The service is at the highest level. Everyone is very polite and pleasant. The place is as convenient as possible . Special thanks to the manager Sergey (Metelitsa). He promptly helped me buy a car , told me everything, showed me.

See original · Русский

Show business's response

Денис Сващук

Level 6 Local Expert

I have always been serviced by this service. On August 10, 2024, he appealed to this organization with a complaint about beating during braking. After a complete diagnosis, it was recommended to replace the front brake discs and pads. All work was completed on the same day. After driving 2000 km, on August 28, 2024, a new appeal to this service with a heartbeat during braking. A complete check of the brake system was ordered again, according to the results of which the ovality of the front right disc was 15%, with a tolerance of 20%. No overheating of the disks was detected. According to the master receiver, "there is a beating, but it is in the tolerances." (I can't understand what it means to run out in tolerances when braking from 100km/h on a premium car). Having warned the master that I need to go to Europe and return after 500 km, I will not be able to, to which I received the answer again – that everything is in the manufacturer's tolerances. After driving another 1000 km and being already in Sweden, the discs began to beat so that the car bounced when braking. I want to note that I have never slowed down on these disks, only slowed down. I didn't go to the track. At the same time, the M-sport discs, and considering the price, are designed to slow down more and better. I changed the discs that were in the new car at a run of 120,000 km when they went out of tolerance, and even then they did not have a runout. On September 13, 2024, after returning from a trip, on the same day I turned to the dealer with a full check of the brake system, including checking the hubs. The result of the diagnosis is an ovality outside the tolerances, the discs are overheated, and therefore the warranty is denied. After writing the claim, the discs and pads were replaced under warranty.

See original · Русский

Show business's response

chernobl23

Level 8 Local Expert

We agreed with them on the purchase of spare parts at Eurozapchast LLC (Armtek) for maintenance, and clarified several times with different managers what documents needed to be provided and what would happen with the warranty. They said that everything is FINE, attach the INVOICE from the supplier and come. We arrived 400 km away by appointment, and it turned out that you only need to buy spare parts from them. They just spread their hands and said that the managers had misdirected us and recorded us incorrectly. No one even tried to solve the problem.

See original · Русский

Show business's response

Тарас Нечай

Level 16 Local Expert

Thanks to Manager Daniel. I helped with a car that broke down in the middle of Belarus. Yes, the prices are "official" but the service is excellent. I was surprised that cars are more expensive than in Moscow. I recommend it if you will be in Minsk.

See original · Русский

Show business's response

Татьяна Загорулько

Level 2 Local Expert

I contacted the service with a problem, the TPMS indicator kept giving a message about low tire pressure even after pumping them up and resetting the values. I would like to thank Alexander Yelnik, an employee of the service department, for promptly solving the problem!

See original · Русский

Show business's response

Егор Когинов

Level 11 Local Expert

To buy a good car, I recommend this particular salon. The place itself is very clean and cozy. The staff is very polite and kind. It is immediately noticeable how high the level of service is!

See original · Русский

Show business's response

Александр Баштан

Level 10 Local Expert

The staff is awesome, just came by to take a look at the motors. I stopped by for a spare part for the car. Tea, coffee, water, they all talked about motorcycles, they were just beautiful. The motors are just fire.

See original · Русский

Show business's response

Андрей

Level 4 Local Expert

When they called me, they announced the price of 120 rubles, clarified the VIN, and after 5 minutes they called me back — it was already 200! Upon arrival, it turned out that they were counting some third jobs instead of the ones I asked for. As a result — 300 rubles! That's almost THREE times as much! It seems that the price announced on the phone can be considered an offer. And it wasn't me who somehow misrepresented the essence of the work - it's not my fault that they calculated something completely different! Okay. Upon arrival, I ask you to check the headlights and the operation of the rear camera. The result? The headlights cannot be checked, they can only be adjusted — for money, of course. They forgot about the camera altogether. Can you imagine? The official service can't check the headlights and camera in the car, Carl!!! What kind of "premium service" is this from a leading automaker? I'm already silent about the fact that they initially said "two hours to work." I've been waiting for almost three and a half hours! When asked to clarify why the time was being delayed, they replied: "The master is in a meeting." So he's working for meetings, not for clients? It's fabulous! Well, the final touch: I asked to charge my phone, and they gave me a discharged power bank. A curtain.

See original · Русский

Show business's response

Андрей М

Level 10 Local Expert

Along with my stay in Minsk, I made them some + discs/ pads. It was done quickly. The prices for the original are lower than in Moscow.

See original · Русский

Show business's response

Александр Климов

Level 3 Local Expert

I recently visited the Bmw center.I was pleasantly surprised by the atmosphere and individual approach from the sales department.Thank you for your expert advice.I was extremely pleased.

See original · Русский

Show business's response

Рифат Нурмухаметов

Level 3 Local Expert

Very good attitude to clients, attentive and friendly. We replaced the Unified State Register of Legal Entities for a revocable company, for which I express my great gratitude! Thanks to the whole team, I am very glad that the car was bought here!

See original · Русский

Show business's response

Нина Янковская

Level 7 Local Expert

Everything is great. Polite staff. Fast service. Pleasant atmosphere. They always go to a meeting to make an appointment for the service at a convenient time for us.

See original · Русский

Show business's response

Denis

Level 24 Local Expert

A very good car dealership is simply presented with a super range of cars , sellers , in turn , serve at the highest and professional level , I recommend everyone to visit this salon

See original · Русский

Show business's response

Алексей Загребельный

Level 12 Local Expert

Good service. Everything is kind. Reasonable price. What could be improved … It is a little more efficient to coordinate the time of current work and the time of car delivery.

See original · Русский

Show business's response

Grimm

Level 6 Local Expert

The highest level!!! We bought them from used versions - they gave them out as new! Emotions are high! Special thanks to manager Dmitry!

See original · Русский

Show business's response

Игорь Щербич

Level 8 Local Expert

I liked everything, I was at a seasonal brake fluid replacement event. We did it quickly and efficiently.

See original · Русский

Show business's response

Андрей С.

Level 10 Local Expert

Well, what about the center that sells luxury cars) The staff is friendly, sociable, they help, they tell, everything is clear and beautiful. If you are ready to part with the amount of an apartment for a car, then go here

See original · Русский

Show business's response

Олег Титов

Level 19 Local Expert

I came to the next Auto-idea. I didn't regret it. The delivery of the car was fast. THAT was done efficiently. The car was washed as it had not been washed for a long time, including the interior. Everything was entered into the on-board computer. I ordered an additional smell for the salon, put it in the salon. I liked it very much. I recommend.

See original · Русский

Show business's response

Александр Смоляров

Level 6 Local Expert

I contacted them to replace the driver's and passenger's airbags. The pillows were replaced, the airbag error caught fire. I asked what the problem was, and they said that the SZL block needed to be replaced. As a result, I took the car from them with this problem and went to my car electrician. He connected the computer and said that it turns out that I just had the driver's safety airbag deactivated. I activated it and the error went away. That's how the dealer breeds the client...otherwise, they would have sold me a new unit and more replacement work. I think it would have worked out at a good price.

See original · Русский

Show business's response

Pavel N.

Level 11 Local Expert

Beautiful girls work at the reception. I just wanted to drive a fresh BMW 850, not intending to buy it, I just really liked the look and inside. The sales consultant organized her test drive and I got pleasant emotions. Thank you very much.

See original · Русский

Show business's response

Василий

Level 9 Local Expert

I contacted the recall company, everything was done by the Auto Idea quickly and perfectly. According to the recall, I waited for spare parts and the queue for about 5 months, for all the time I was always politely informed about promptly.

See original · Русский

Show business's response

Дмитрий Н.

Level 6 Local Expert

We arrived at the salon! They asked me to wait for the manager. We waited for 40 minutes, tired of it. I had to look for a free specialist for myself. Help yourself))) As it turned out, no one knows and is not going to approach us)) P.S: they also took 9 rubles for coffee.

See original · Русский

Show business's response

Yuliya Karpovich

Level 6 Local Expert

The service is at a high level! A comfortable waiting area. Managers do their job efficiently. The service is also excellent.

See original · Русский

Show business's response

Alexander Gubskij

Level 14 Local Expert

As always, good service. But there are questions about the repair. I was cleaning the radiator. They didn't clean it the first time. To give them their due, they agreed with the problem and redid the work.

See original · Русский

Show business's response

Ястремская Алина

Level 4 Local Expert

The service is at the highest level in Belarus, the staff is as professional and correct as possible. Such comfort and cleanliness in the showroom

See original · Русский

Show business's response

Конон

Level 4 Local Expert

A great place in every sense, both as part of the purchase of a car and in the process of accompanying its operation. 10 out of 10. Keep it up.

See original · Русский

Show business's response

Вадим Василевич

Level 3 Local Expert

As always, everything is fast and clear. Beyond praise, Dina was preparing the documents faster than I could sign them.

See original · Русский

Show business's response

Богдан Нижник

Level 6 Local Expert

I'm giving you 2, just because I was kind. As a BMW owner, I had two questions for the official BMW dealer in the Republic. The first one they sent me away with: I applied to the recall company for the EGR radiator on X3. Dealer's response: We are sanctioned, we do not provide warranty service. It's funny, Belavia was also under sanctions, but it serves planes. By car, here's the answer: drive a car from the EU to the EU or Kazakhstan. I explain to the gentlemen, the car has license plates from the Russian Federation, I have been living in Belarus for 10 years. The dealer is not interested, the answer is the same, go to the EU. Okay, another question, the ZF box started kicking. Auto Idea has an oil change promotion. I call and ask if there is a full replacement for the promotion, or half (5.5 liters). The dealer's response is to perform a partial replacement. I ask you to perform a complete oil change in the box (8 liters plus a tray with a filter), the question of money is not worth it. The answer is that we do not do such work. It is a pity that the official dealer does not know how to completely change the oil in the automatic transmission. Well, fortunately, there are those in Minsk who know how to carry out such work. As it is, everything is beautiful inside and the coffee is probably good.

See original · Русский

Show business's response

андрей гомонов

Level 13 Local Expert

Friendly staff, convenient Parking, free coffee, good cars and even very good ones))) even if you don't buy, the place to recharge the internal battery is very useful))) New cars always encourage men to earn more, especially good cars and more than especially when it's a BMW. Better than a BMW- only a new BMW P.S. BE SURE TO COME FOR A TEST DRIVE.

See original · Русский

Show business's response

Андрей Струков

Level 14 Local Expert

Excellent interior, European level. The range is large, and there are popular configurations. I was pleasantly surprised .

See original · Русский

Show business's response

Е.О.

Level 5 Local Expert

Excellent salon, friendly managers who know their business. My wife and I were met by manager Kirill. He showed all the models, heard all our desires and preferences. He gave us a test drive. With this approach to your customers, you want to return to such a salon! Thank you, I liked everything!)

See original · Русский

Show business's response

Артур Павлов

Level 11 Local Expert

He served my ex-horse in the company. Well done. It was a pleasure to address them. Order and modern comfort are what always captivate.

See original · Русский

Show business's response

Никита Новосёлов

Level 3 Local Expert

I stopped by for diagnostics, for 350 rubles they only read errors and inspected the suspension, which takes an average hundred 30 minutes at most, and waited 2.5 hours here. They did not give reports on vibration complaints, they advised to replace all liquids - it did not give any result, CarPlay did not do it, no leaks were found in the transfer case. I didn't understand what the money and time were spent on. In trying to find out, I only encountered prevarication

See original · Русский

Show business's response

Соболева Надежда

Level 18 Local Expert

BMW car dealership, cool cars. But Russians won't be able to buy a new car, they don't have Belarusian citizenship. Cars are more expensive than in Russia. The staff is polite.

See original · Русский

Show business's response

Autoidea

357 reviews