Avatariya
110 reviews
March 15
A good children's center. We have been there many times. I like everything very much. There is a lot of space for children, games, slides and entertainment. There are animators.
There is a caretaker at each attraction, but apparently he forgets what and where to look while sitting on the phone.Therefore, parents need to be more careful here.
For adults, there is a cafe where you can sit. The kitchen is normal, it can be delicious and not very good. Apparently, which shift will you get on. In general, it is normal and the prices are adequate.
Waiters sometimes slow down, just ignore or walk for a long time. Although it is in their best interest to serve well.
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September 21
It is a good center in itself, there are a lot of things for children, the main thing is to make sure that there are not too many children. Two tubes in order to roll down the hill is not enough. The birthdays that are held there are very loud, those animators and music for the whole game, which not everyone likes and needs.
The food is disgusting, do not order roast with turkey - it is impossible to eat, the French fries are dry and as if the expiration date has passed, the salmon salad is too salty. The tea is not fresh. The kitchen wants the best, you can't eat here.
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March 6
My daughter is delighted, there are attractions and a cinema (the idea is super), a dining room (but I haven't tried the kitchen), carpet and ottomans everywhere are convenient for waiting while the children play enough. Of the minuses, I waited a long time at the wardrobe, the elderly woman did not have time, and the girls to whom I turned were simply ignored, if the administration reads, conduct staff training because this does not leave a very pleasant impression.
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July 22
A great resto park for celebrating a child's birthday, funny animators, good waiter service and responsive administrators, as well as staff🤩 Free activities at a height 🙌🏻
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1
August 17
It's so hot that my head starts to spin in the booths, well, put the air conditioners on, they say that the hoods are on..what?they either don't work at all or save money so that the poor children settle down later and have you seen the costumes of the animators?I'm afraid to offend the homeless if I compare, the kitchen is something delicious, for example, terrible manta rays were brought at the bottom the dough has already gone limp and the top has become wooden and the compote from plum jam is generally on the verge of failure and the photo I'm amazed at the audacity of people in general of terrible quality is equivalent to a calculator made, just sat all wet all evening so as not to spoil the holiday.
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April 1
We celebrated a birthday, my daughter liked it. I didn't order animators, I just paid for a visit and sat in a cafe! Everything was fine. Children are 10-11 years old. There were no complaints that there were no animators.
I will add information to the review in the hope that managers and marketers will take it into account! Accrual of bonuses is a weak link and not a logical accrual. They credited 1600 at first and sent an SMS with a notification, they did not add bonuses for the last accrual. And the first bonuses are there, then they are not. If you write they appear, if you want to use them, they disappear! The loyalty system does not work, remove it altogether! My financial situation will not change from the accrual of bonuses or absence, but I am not comfortable with such an attitude as a client.
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November 24, 2023
A great place for children and their parents. Bright and cozy interior of the food court, 2 floors of gaming and food court. The toilet is on the 2nd floor, if you go for the first time, you can get lost, add.pointers wouldn't hurt. The zones are clean, whole. In the lego zone, some soft large blocks are broken by children, I saw how 8-10-year-olds destroy buildings with their feet at a run, I think this is the reason for the breakdowns. Mazes, trampolines, guns are very popular with children. A maze with huge slides opens onto both floors, an interesting idea. In the kitchen, the prices are quite reasonable and delicious. We went on a weekday, and got a discount on admission, it was unexpectedly pleasant 🤩
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1
July 28, 2023
Мне понравилось место, главное чисто, и в будние дни нет много детей. Цена за ребенка 4000 тг, за родителя 500 тг. Есть шарики, горки, батуты, тарзанка, паутинки, пушки с лабиринтами. Время не ограничено, там же можно покушать, готовят вкусно и быстро, лимонад очень вкусный. Не понравились только наггетсы, потому что они были не стандартные как обычно. Заказывали еще фри, сырные палочки, пельмени все вкусно. Есть красивые кабинки на 2 м этаже чтобы отметить детский день рождения
February 8
A great place for both children and adults. I was with three children of different ages and everyone found entertainment. There is already little entertainment for children aged 13-14. Somewhere in terms of height and weight, the son could not ride. For kids up to 3 years old, there is a separate area, soft toys and a swing so that they do not get hurt. For other ages, there is plenty of space, you can ride on any slide in any play area. The food is delicious. There is enough space at the tables. The VIP rooms are a little cramped, but it depends on how many guests you want to put there.
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2
August 3
An excellent children's center. There are many different options for attractions. Animators are working. It's always clean. The cafe is delicious and inexpensive.
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2
November 14, 2023
A great place for a birthday party for children. I took a program with an animator, a large selection of images of animators. The animator actively involved children, everyone participated and no one was bored. The entertainment area is medium-sized, but it was enough for children. Surprisingly, there were few people on Sunday. There is a zone with trampolines, slides, cheesecakes, etc. In
General, I recommend)
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July 28
I was there.In general, everything is fine, but there are some shortcomings.07/26/2024 I got stuck in the elevator. I went down from the 2nd floor to the 1st and got stuck in the elevator for 15 minutes! The dispatcher is not responding, the elevator did not open the door.I was there for 15 minutes.And as a result, the elevator opened the doors. There's also a full steam room.Especially in the cinema.
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2
March 19
We were celebrating a birthday. Parking is a problem. The filler from the children's area creates garbage all over the play areas...even on a trampoline... Everything else is fine, the children are happy. The kitchen is all delicious... thanks separately to the waiter Bakdaulet
, but he moved the tables for us and did not see this as a problem and quickly set the table.👍
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2
January 21
My daughter went to a couple of friends' birthday parties. I was completely delighted. I always wanted to come back again) Good programs and animators! Cons: small and cramped waiting area. Parents crowd, especially uncomfortable when it rains outside. Sometimes smokers stand right at the door and all the stink and smoke flies through the opening doors and children sniff this smoke.
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November 9, 2023
In general, the children really liked it, it was clean and warm.The staff is attentive, clean and lots of entertainment for kids!In general, the children are very happy!The assortment in the bar could be replenished with a variety!
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April 5
Miracles come true in our time, especially for our dear, beloved Children. Our kids love Avatar very much. And it gives us parents great pleasure.
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1
January 4
We waited for food in the cafe for 1 hour and 47 minutes. They clarified several times when at least the water would be brought, but did not receive a clear answer. Then I found the cafe administrator, who served herself, and when asked why half of the tables were not cleaned with dirty dishes, and the other half were waiting for orders, she replied that all the complaints to the management, since they all tell their management that there are not enough waiters, but they do not react. As usual with us, the owners have built profitable such places, but they forgot about the quality of service. Waiters are plowing, customers are waiting for orders for 2 hours, and managers are raking in and making money on everyone, both on customers and on staff. The room was stuffy and there was a smell of sweat. The little child got lost, I wanted to take them to the staff so that they could help find the parents, but the staff didn't care and they refused to help look for the child's mother. I had to look for the crying child's mother myself. The animators are not attentive and do not follow the children, they just stand by themselves. This is a children's institution and care, along with safety, should be in the first place. But there is clearly not enough staff there. No one can explain anything.
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May 12, 2023
Все отлично, удобство во всем, не во всех площадках можно с ребенком вместе кататься по всем горкам, ходит рядом в лабиринтах
Очень уютно, светло везде и просторно
Цена за сопровождение взрослых оправдывает себя, хоть и дороже среднего
Чисто и безопасно 👏👏👏
Мы довольны и будем ходить
2
March 27
Do you want to spend your child's birthday? This way for you! Entertainment for every taste, there are animators, photographers. There is a cafe with various treats.
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May 12
Good afternoon. Today at 11.30 we arrived with the children at your center and I see this picture... That is, you have been open for half an hour, and the morning cleaning has not been done... You haven't had this before... The mess begins. Please pay attention to this!
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1
October 3
It's a good place. Very cozy atmosphere. The kitchen is delicious. The perfect place for kids. While the children are playing, the parents have nowhere to sit down. There are very few benches.
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March 25
They were beaten in winter, it was very cold. The entrance and the locker room are right in front of the entrance, people go back and forth while they changed their shoes and froze. Similarly, the floor in the hall is cold.
The waiters do not have time, we need a larger number of staff, it was even a pity for the guys.
Animators are smart, they know how to find an approach to kids.
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1
January 22
Hello, this is a children's play center for children very well, I have two daughters who played there, I left them there, they played themselves, they liked it there. I don't remember how I paid 4,000 tenge for two people. Two years have passed
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December 6, 2023
I really liked the game center, the child was happy, there are many different entertainment and play areas, you can have a delicious meal and relax in the cafe.
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June 11, 2023
Ставлю 4 звезды только из-за впечатлений детей. Они каждый раз в диком восторге, хотя им и есть с чем сравнивать🤷♀️ а вот в плане обслуживания тут туго. Заказать праздник через whatsapp та ещё задачка. Диалог с менеджером длился 48 часов, потому как менеджер вечно из него выпадал. В итоге еду не приготовили, хотя мне оказалось на руку потому как половина гостей заболели и не пришли😅. Готовят быстро и вполне прилично. Аниматоры слегка халявят, и не слишком рады своей работе, но дети программой довольны. Так что есть и плюсы и минусы.
3
August 13, 2023
Хороший комплекс для детей можно и дни рождения справлять, и просто детишкам дать побеситься. В самом начале когда открылись, ела была прям вкусная вкусная, сейчас уже не все блюда такие и пицца тоже стала менее яркой и порция стали меньше. А в целом твердая четверка или 5 с минусом.
1
May 27, 2023
Удобный, просторный, интересный комплекс. Ребенок очень доволен. Огромное колличество разнообразных развлекалок, масса места. Всё супер, за всё время никаких замечаний не приметили.
October 17
Good entertainers, you can have a children's birthday party. But I didn't like the food.
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June 3, 2023
Организация на очень низком уровне. Команда на начальном пути своего развития. Детям понравилось, они не прихотливы) Проводили день рождение сына, за сутки сделали заказ по меню, когда пришли ничего не было готово. Объяснили, что оператор не передал своевременно коммуникацию, он вообще в Таразе)))) клиентоориентированность нулевая. Чисто бизнес делают люди.
1
1
December 9, 2022
Отмечали ребенку день Рождение по пакету, предложенному администратором. На первый взгляд все очень неплохо выглядит, и анимационная программа, входит отдельная кабинка, поздравление именинника.
Начнем с того, что пока я сама не начала бегать, искать администратора и узнавать про нашу анимацию, про нас никто бы и не вспомнил. Потом к подошел аниматор, все уточнил, тк мы заменили анимац.программу на мастер-класс. После мастер-класса должно было быть поздравление, но получилась накладка, попросили подождать,
Ок, согласились, пошли на встречу, наш аниматор, позвал детей играть вместе на батуты.. но потом куда-то пропал, дети разбежались, а наш аниматор танцевал на другом поздравлении…. в итоге детей кое как опять собрали, поздравили.
Фотограф, который делает фото, после очень навязчиво предлагает купить фото, магниты, иначе не скинет в электронном виде.
Кухня испортилась, однозначно. заказывали мясной микс, гарнир - рис и фри были пресными, мясо где-то сырое внутри, нежующиеся, салаты тоже так себе...
Еще год назад все было гораздо лучше..
3
November 26, 2021
Классное место, наигрались с дочерью вдоволь, столько разных горок, лабиринтов, столько игровых зон, зоны с препятствиями и даже есть кинотеатр где постоянно идут мультики. Зона батута так же не оставила нас равнодушными и при аватарий так же есть кафе. Все сотрудники очень дружелюбные начиная с кассиров заканчивая гардеробщицами. Как я поняла, так же присутствуют комнаты для празднования детских дней рождении и все они разные оформлены в разных тематиках. Там играют как и малыши так и их родители, так же работают аниматоры, которые время от времени играют и танцуют с детьми. Мне понравилось, дочери тем более. Однозначно вернёмся ещё! Спасибо, Аватария!
3
November 24
Everything is not bad, but on weekends you have to wait a long time for orders at tables, a lot of people do not have time
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May 22, 2023
Сам парк детям очень нравится. Но сервис как всегда… цены немного завышены. Еду несут очень долго. Если придете в выходные -бургеры и фри ждите час-полтора..
20 мая было день рождения ребенку-нанимали аниматора в пакете за 43 тысячи -вообще никакая девочка была. Сама еще ребенок. Я думаю за 43 тысячи тенге в пакете должен быть опытный аниматор.
March 9
A very good place for children. I Advise All Parents. Personally, My Kids and I liked it here.
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2
September 29, 2023
A great place for children, it's not the first time we celebrate a children's holiday here, cozy, clean and delicious cuisine 👍
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2
June 10
A great place, the children liked it, we recommend it
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November 22, 2021
Самый лучший парк с рестораном для детей и родителей! Здесь самое главное можно отдохнуть без гаджетов детям! Активити парк для физического отдыха детям! Самое главное очень интересно и взрослым. Масса интересных развлекательных программ, шоу,аниматоры. Место где можно провести Самый крутой День рождения ребёнка! Очень вкусная кухня и отличный сервис.Всем советую на 100%
3
October 29
In general, a good place, but there is a minus that it stank, there was such an unpleasant smell
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1
February 19
My children like it there, it's clean, there's a restaurant where you can eat and look after the children
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1
December 21, 2023
A play center for children of almost all ages.
Trampolines are especially good. I jumped with the children from the bottom of my heart. And no one was outraged
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August 25
A great children's entertainment place
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May 2
We were celebrating a birthday. Very disorganized. The animator was 1 hour and 15 minutes late. Half of the children did not wait for the cake and left..
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March 12
A nice, cozy place to play and celebrate a children's birthday 👍
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March 18
Disgusting, today 03/18/24 the girls at the reception could not explain that they needed to buy a bracelet for an escort.
The holiday began with a scandal.
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July 14, 2022
Из плюсов это большой детский комплекс в Турксибском районе и цены приемлемые .А вот,минусов больше к сожалению.Очень жарко внутри, детей много, аниматоры работают по настроению.Цены в кафетерий дорогие .В туалете очередь, на входе в парк дают сланцы , так в этих сланцах и в туалеты и по детской площадке где младенцы ползают. ...
3
January 2, 2022
Были с детьми перед новым годом: было шумно, но весело. Если по пунктам: просторно, светло, чисто, вкусно, но ценник на еду чуть выше среднего. Сняла звезду за 2 пунктика: парковка и отсутствие в игровом зале персонала по присмотру за порядком в целом.
3
August 26, 2022
26 го августа отметили день рождения дочери !!! Мы в нереальном восторге ♥️♥️. Все было супер . Дети просто счастливы . Персоналы вежливые . Администратору Алме отдельное спасибо 😘. Теперь каждый праздник будем у вас 😍😍😍😍
September 27
A super place for children to relax
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1
April 27, 2022
Классно придумали.Очень хороший отдых для детей. Развлечения для детей разного возраста.Шумно и весело.Очень вкусная пицца, единственное что свободный стол не найти, нужно резервировать заранее
October 22
Children like the delicious cuisine
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1