Aviakompaniya Mezhdunarodnyye avialinii Ukrainy
Address
Contacts
+380 (44) 581-50-50
Show phone
Business hours
24 hours
Directions
Boryspilska
27 m
Boryspilska Station
83 m
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3 reviews
August 31, 2021
There is not a single living soul that you can call on the phone. There is not a single counter at the airport with a living person. It's necessary to save so much. Poor MAU are eating the last piece right now. They will not help you quickly, at best you will receive a written standard response by e-mail in a day. And during this time, the plane will fly away and tickets for the next flight will be sold out. In our situation, we received a standard unsubscription from manager Evgeny Girenko, the essence of which was that we were to blame for everything ourselves. And the fact that it cost us an additional 1,500 euros, the heart attack of an 85-year-old mother and the boorish behavior of the staff at the reception, well, who cares! Looking outside the box to help customers? Nah, it's definitely not about MAU. If I had a choice, I would never fly them again!
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January 11, 2020
That's the end of my wonderful vacation. But it couldn't be all smooth sailing. This just doesn't happen！All the time I have some difficulties while traveling. The flight Chernivtsi - Stockholm - Moscow was invented by sadists. I checked in online in advance, but this does not count at the airport in Chernivtsi. I was told that no one sees the reservation and that's it. The fact that I have confirmation in my mail and on my phone is all nonsense. They don't know anything. As a result, we were put in different places in different rows. And if I could register for UIA in Chernivtsi, then no one registered us for Aeroflot right up to Stockholm. There are no check-in counters and that's it. Online registration does not take place. The Aeroflot support service is not working. Support Service Trip.com The place where I bought tickets doesn't work either. UIA delays the flight for 40 minutes for no reason and without explanation. The steward does not know what time we will arrive, he does not even know if the "sleeve" will be served or if there will be a bus. One thing is unclear: why sell such a complicated ticket with a minimum time for docking (it was only an hour and since the plane was 40 minutes late, we had only 20 minutes left before departure and an unfamiliar huge airport, also different arrival and departure terminals) to inconvenience passengers. Not only is there no online check-in, you can also just stay at Stockholm airport and everyone will frankly not care.
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March 4, 2021
Cheaters
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