Hello! I generally drive a car all the time. But circumstances have developed in such a way that I had to use your services. If I remember my youth and just look back, then I saw a Person in your team!!! Yes, you are not mistaken with a capital letter! With such a Driver, the transport of our city is only getting better. He is a professional bus driver who notices all the little things! In my presence, a woman with a child got on the bus, 13.
03.2025 on route 17. The bus was packed with people! But he, in connection with the passengers, suggested:
- we all have children! Please give way to the girl with the child who has just entered.
It seemed to me, and not only to me, that the world had somehow become kinder. After that, I drove for a long time, and listened intently, after voicing the stop with an automatic device, and when the bus stopped completely, He tried to warn about stops with high curbs, about the need to monitor children. When the bus was not on schedule due to traffic jams, He asked at the bus stop, before closing the doors, to prepare for early exits from the bus, but only when it was not in motion, so that everyone would arrive home on time and healthy! It became interesting to me. I went to the front of the bus, and began to observe the actions of the Driver. At the same time, He was convinced that He was watching not only the road, but literally every passenger. Even though it was over my head, it felt like my dad was leading me by the hand! If we had all such drivers in our city, then I would definitely give up my car! Nice to meet you! Thank you very much, Leonid Mikhailovich Marmysh!!! (The data was on the glass of the cabin).I'd do a few laps around the city with you!!! Sincerely, your passenger Sergey!!!
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Show business's response
yaya Г.
Level 2 Local Expert
February 12
You should not give a bus on route 52 with the state number 5712 😱 (and similar ones). The bus is probably designed for 15 seats and 5 standing places!!! And people who drive from Vishnevets to work at AZOT cannot even stand in two rows between the seats, and a stampede begins at the doors and the doors often do not close for a long time. It would be better to have a bus that is not the newest, but one that can accommodate more people and they will not suffocate. Tell the driver who was on route 52 on 11.02 and 12.02 from Vishnevets to AZOT (~7:05-7:31) that it is better to be even a few minutes ahead of time at the last three or four stops (as other drivers do and thank them) than to be 2-3 minutes late at each, and before it's worth standing with the doors open, waiting for the exact minute (there are no people at these stops anyway, because everyone gets off at the terminal or terminal, and everyone gets in at Vishnevets). Because some people work from 7:35 a.m., some are busy from 7:45 a.m. and they are late for work, it's worth missing the bus by a few minutes (if you drive earlier for such people, you might say, then there are no fewer people there and they definitely won't fit there). Thank you for your understanding and further cooperation.
After fixing this problem, there will be 5 stars immediately!
P.S. I did not subscribe to the website of the "appeal.white" because it does not work correctly, it is impossible to select a region, and without it there is no way to leave a review.
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Наталья Ковшик
Level 2 Local Expert
November 20, 2024
Good evening, I finally decided to write,
the situation,, Vegetable factory,,direction to Olshanka
Bus 41 according to the schedule at 18.50
At 18.44 it has already left the previous stop and left the vegetable factory at 19.46,,, and so very often in this place (where few people get on) At that time, I was crossing a pedestrian crossing and naturally did not have time. I would like to note that almost all transport arrives ahead of schedule at this stop.
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ТАТЬЯНА В.
Level 7 Local Expert
December 20, 2024
Good evening, everyone! I rarely use public transport.Please tell me, after eight o'clock on weekdays, where do you really go??? I've been standing at the bus stop for more than 30 minutes, and trolleybuses 2,3 and 11 are scheduled. There are none. And then they're not on the schedule. Does urban transport always run like this?
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Ольга Кузнецова
Level 2 Local Expert
October 22, 2024
Good afternoon! When will the bus on route 43 reach the end of the route, I'm not talking about the fact that children have to take time off from lessons or wait for it for 40 minutes after lessons???? I'm tired of looking for him... Children have to walk to and from school!!! Or is it solved only when you get to the complaint above?
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Katarzyuina shvc
Level 3 Local Expert
January 21
Hello? please tell me why you let the bus number 30 go small in the morning, a lot of people go in the morning, please let the accordion go if possible, otherwise it goes at 7:26 and it's almost full from the olshanka side towards the KSM and it's impossible to get into the second bus
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Светлана V.
Level 8 Local Expert
December 22, 2024
Why drivers allow you to leave a stop earlier. Today, the 14th bus left the Electric Grid stop at 14:36 instead of 14:39. Nothing else is going towards the Dcs. Buses run once an hour on weekends. I was walking to the bus stop and saw the bus leaving.
And this happens quite often.
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Иван смирнов
Level 19 Local Expert
March 15
I'm sorry, but have you even already? WHERE THERE WAS A 16 BUS AT THE SECONDARY SCHOOL 28 BUS STOP ON 03/15/2025 AT 11:52.10 I WAITED FOR MINUTES AND DID NOT ARRIVE. PLEASE SORT THIS OUT. AND THIS IS CERTAINLY NOT THE FIRST TIME.AND IF IT HAPPENS AGAIN, I WILL WRITE A COMPLAINT. THIS IS BULLYING PEOPLE.
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Show business's response
Teo Tikuatan
Level 3 Local Expert
December 6, 2024
buses /trolleybuses are often in a hurry, sometimes they arrive 5 minutes earlier, then sit and wait or take a taxi. And to write an electronic appeal, you only need to register the passport data on some state website, instead of the usual feedback in the form of a chat on the site itself👎
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Инна Гайдель
Level 3 Local Expert
March 6
On Kutuzova Street, in front of the Slow exit from the car at the bus stop, I hit my temple on the iron timetable, which is hanging very low and next to the curb.It was lucky that she was alive and could have become without an eye . 😡Or was it specially hung low in honor of Kutuzov 😅
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Nastya E.
Level 2 Local Expert
February 20
The 23rd trolleybus is just a nightmare! He constantly leaves for ± 5 minutes more than should be on the schedule. According to the schedule, the trolleybus should be at 13:02 today, and it has already left the bus stop at 12:58. WHY?!
I AM CONSTANTLY FACED WITH THE FACT THAT 23 LEAVES EARLIER THAN EXPECTED! PLEASE KINDLY DEAL WITH THIS!
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Татьяна Галась
Level 6 Local Expert
December 18, 2024
28 bus!!!! Always late in the morning !!!! Then for 7 minutes, then for 12. How long has it been possible? Tired of it! I wish you to be late for work too!!!! Due to transport delays (constant).
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Ангелина Ходаровская
Level 2 Local Expert
October 12, 2024
The buses are not coming at all!!!!!
I stood at the bus stop for 20 minutes , the transport just does not arrive
In the morning, and generally at any time, transport arrives 3-5 minutes earlier or later, then the meaning of the schedule!!!!!?!?!?
Not once have I seen that the transport just does not arrive
Horror
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Галина
Level 6 Local Expert
October 10, 2024
Transport goes very badly, it's just terrible, there was some kind of discipline at the beginning of 2000, now it's very difficult to get to work on time, and the way home is a very long period of time
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Михаил Б.
Level 2 Local Expert
February 13
What's wrong with the 9th bus again at 7.38 did not arrive at the railway station!! It is shown on online maps!! He just arrived with no route number and no lights, and left without even opening the door. It's not the first time this has happened
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Show business's response
Юлия G
Level 5 Local Expert
February 12
I want to raise the issue of drivers smoking at the final stop right in the trolleybus cabin. I get on at 19.06 - 19.21 every day from the Pharmacy warehouse stop, the persistent smell of cigarettes in the cabin.
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Show business's response
Алексей Алексей
Level 2 Local Expert
September 15, 2024
Hello, I want to tell you my dissatisfaction, I can't wait for my bus number 16 in any way, today at the Indonesian highway stop at 11:14 the bus did not arrive at all, only arrived at 11:49 I am outraged and even today at 21:17 at the Zoo stop, the bus number 16 did not arrive either, I just did not I am happy with your bus fleet and your drivers, I wish that the buses always arrive on time if they do not arrive on time, I will do everything to close your Bus fleet.😡😡😡👿👿👿
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Алина Р.
Level 2 Local Expert
January 2
25 the minibus on weekdays still somehow adheres to the schedule, although it arrives steadily 2-5 minutes earlier, on weekends they drive as they want, they do not adhere to the schedule.
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Татьяна В.
Level 2 Local Expert
August 13, 2024
08/13/2024, I looked at the schedule of bus number 10 on the Internet from the stop on TAVLAYA Street, the last bus was supposed to arrive at 21.50 and go along its route, but the bus without a number came to the stop at 21.50, but with a sign "To the GARAGE", bus number 10 did not come!!!! Why is there no order, and for what reason did the bus not go on its route??? What a mess, just an outrage!!!
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Светлана Калинина
Level 5 Local Expert
December 19, 2024
Good afternoon! There is no timetable for bus 52 at the terminal of Vishnevets and today the bus went off schedule, five minutes earlier, please figure it out
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k. 0pen
Level 3 Local Expert
May 9, 2024
Does a minibus even want to stop at stops sometimes? Or how do they decide to stop? Today, on May 9, it turns out that the 6th trolleybus did not go, I stand at the bus stop and approach the place where the minibus usually stops, but she decides to drive past.. And I have to go to work and work there for 12 hours. As a result: a spoiled mood for the whole day and spent pennies on a taxi!
I recommend that you inform your drivers about the care at the stop and let them drive up at least to the stop, and not just drive past it!!
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Дмитрий Ефримов
Level 5 Local Expert
April 18, 2024
I am interested in one question, how do buses run in our city? It remains a mystery to me. Today, on 04/18/2024, 23 trolleybuses arrived at the Kurchatov bus stop at 6:45 a.m., okay if it had arrived 1-2 minutes earlier, so it arrived 5 minutes earlier, is that okay??? And how do minibuses run in our city????
This is generally a mysterious transport in our city, you come to the bus stop and play the lottery "will he come or not come"
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Сергей Дмитриев
Level 10 Local Expert
January 7, 2024
They seem to be trying and working, but for whom?
Appeals are only in writing in the age of digital technology. The route schedule at the railway station has not been coordinated with the arrival (departure) of trains for many years: the train arrives at 10 minutes - and the 3rd stop goes 1 time per hour and at 13-14 minutes it already leaves the stop. Is it really impossible to shift the route schedule by 10 minutes so that people can catch the bus? And at the stops, write a rule clause under the schedule, according to which the bus can leave 3 minutes earlier or be 5 minutes late.
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Ксюша К.
Level 2 Local Expert
November 6, 2024
The driver of bus 5 did not give change out of 5p by buying 4 coupons closing the booth waving his arms and this is not the first time this has happened on buses and trolleybuses
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Екатерина
Level 6 Local Expert
September 17, 2024
I have one question, does the smallest bus from the fleet run along the Zaritsa - Rod Dom route??? People are driving like a herring in a jar!!!! What about social distance? I'm not talking about comfort anymore!!!!
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Мирослав Аксёнов
Level 12 Local Expert
March 22
I overslept my stop and got to this place . The bus driver got into position and shouted. I didn't feel like sleeping anymore, so I set the class
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ОЛЬГА Б.
Level 3 Local Expert
April 29, 2024
Terrible service and disgusting attitude
towards passengers! A man arrives from Minsk and rushes to a public transport stop. Bus
- route 3 - according to the schedule, it does not arrive at either 5.30 or 6.26.
In the control room, they justify themselves: "The driver got sick..." An interesting approach to the business of transporting people!!!
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Александр Г.
Level 6 Local Expert
July 26, 2024
Every year something new is being introduced, the fleet is replenished with new buses, but there are also a lot of old ones, there is something to strive for...
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Владислава Макарчик
Level 3 Local Expert
July 26, 2024
how do minibuses run?!?!??!?!?!
why do I wait for an hour every morning for a minibus that runs "every 10 minutes"???
there are 5 minibuses at the terminal and none come to the stop
solve the problem!!!!!!
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Жанна Ставрополь
Level 3 Local Expert
June 18, 2024
Good afternoon, I decided to go to the village by bus 226c Grodno Rogachi, but here it is Saturday and he did not arrive at the bus station if anything, it was 2023 on February 1 and I was very upset that I did not go thank you😡
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Август Щербина
Level 4 Local Expert
June 7, 2024
0 stars. Buses run as they want. 3 the bus is always late or leaves much earlier. Recently, I have taken the habit of not coming at all in the morning, how can people go to work?!!! The park does not control public transport!
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Людмила Юртаева
Level 4 Local Expert
July 26, 2024
Hello. Bus stop School N36, heading to the center. Bus 17 at 06:47 constantly leaves 3-4 minutes earlier and I constantly see the tail of the bus. He left at 06:44 today. I am attaching a photo.
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Ольга Зайка
Level 3 Local Expert
July 24, 2024
It is not the first time that trolleybus 24, following the route Makarova St.-Khimvolokno, arrives at the stop of St.Tavlaya with 3 - 4 minutes ahead of schedule. And not only this route.
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Тереза Иванова
Level 3 Local Expert
October 18, 2023
35 minibus, while the bridge on Popovich was blocked, it went through Gornov St. regularly drivers ignored the stop passing by, I understand no one comes out, but this does not mean that they do not come in,this is not a personal car but public transport, today 18.10.2023 at 16.45 at the House of Technology stop, the same minibus did not even slow down,although it was incomplete, I understand that people did not rush to the road, everyone was standing under the roof of the stop after the rain..but this is not a reason not to even slow down....so that the passengers would have time to react....how many times I ride minibuses for some reason, only 35 minibuses cause periodically negative emotions and non-normative vocabulary after her....
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Дарья Мартыненко
Level 2 Local Expert
August 20, 2023
Hello!
On August 15, 2023, I was driving with my daughter from the Auls cemetery. We boarded the bus No. 13 at 10:45. The automatic informant was not working on the bus. Knowing that we needed to get off at the CHP-2 stop, we stood up to the door in advance, and the driver drove in a straight line without even entering the stop pocket. He also passed the second stop. When I came up to ask why we didn't stop at CHP-2? He replied that we weren't standing near the door! And when I asked if it was okay? He replied - it's fine! As a result, in the scorching sun, my daughter and I had to walk back 2 stops! What kind of mess is going on? And why is he out of town, not only does he not announce stops, but also drives through them!
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Show business's response
Жанна Я
Level 2 Local Expert
May 31, 2023
Due to certain circumstances, you periodically have to travel from one area of the city to another with a dog. The dog is medium-sized, socialized, registered, vaccinated. We only enter free transport on a short leash, in a muzzle, the dog does not bark, does not touch anyone, stands next to me.
Yesterday, the driver of the bus number 1 on Kletskova, having a delay of 2 minutes, instead of going and trying to catch up with the time, first began to demand a certificate for the dog, then tell me that I have to carry the dog in a bag so that she does not shit in the cabin. The bus park's website says that small breeds of dogs should be kept in a bag with a waterproof bottom during transportation. And what should owners of medium dogs do? I won't be able to carry it in a bag, even if I want to, although it's also another quest to find a bag of this size. In addition, if I walk into the bus with my dog, I am responsible for her.
Why do you never have any questions about transporting a dog in a taxi? Or I just got a dog-hating driver, because in three years of traveling I had to get out of transport for the first time.
In order to avoid such unpleasant situations, I recommend that the management of the bus fleet inform their drivers that a medium-sized dog can be transported on a short leash and in a muzzle. In fact, nothing is written about medium dogs in the rules of road transport, so I can go with her in transport, because what is not prohibited is allowed!
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Ирина Глыбовец
Level 6 Local Expert
October 20, 2023
Public transport is very disgusting. He is always late in the morning, leaves earlier in the afternoon. In general, there is no schedule for them... The dispatcher responds to complaints that +/- 3-4 minutes is normal for them. When, in fact, he goes 5 minutes earlier, he says that only a minute earlier, that the passenger is a fool. Then why do Trolleybuses almost always run on schedule
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Людмила Бейдук
Level 2 Local Expert
September 18, 2023
09/18/23.g 30 KSM bus-ul.Olshanskaya arrived at Bogutsky's stop earlier today by 3 minutes at 8.19. Should be at 8.22.She ran, left.I got to the Radio Wave (11 bus went on time), there was 30 at 8.26 due at 8.30.Why do I need a schedule????And this is not the first time.I understand it's late, traffic jams.And here, where I was flying, the speed was frenzied.There are good drivers, and I am very grateful to them.
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Андрей Буланже
Level 7 Local Expert
September 18, 2024
I can't find the right cultural words to describe this organization. Systematic deviation from the schedule. Whether the buses arrive late or do not arrive at all. After calling the hotline, I came to the conclusion that this is considered the norm. A travel ticket does not cost a penny, the quality of transportation does not match the price at all. There is too much of one star, if you objectively evaluate it, then you can go into the negative.
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надя
Level 5 Local Expert
February 19, 2024
Hello, please pay attention! will there ever be anything on the kbm-folush route?? not all people feel comfortable going to the square at 10 for this, especially the old ones. Please take action🙏🙏
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Анатолий Козлов
Level 2 Local Expert
January 2, 2024
4 days off for the New Year. The Karelian-Grodno bus is small.People stay at the bus stops. - there are no places. There is always a small bus on this route. The driver replies that it is not profitable to let a large bus. And what should passengers who have not left do? And so it is all the time, especially on long weekends
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Настя
Level 2 Local Expert
March 29, 2024
Trinity shopping Mall time is 18:47. We stopped at a bus stop, the driver pressed a woman with a stroller with the doors, he ignored the request to open the doors, a trolleybus 8, an outdated model, violation of traffic rules.
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Савелий
Level 5 Local Expert
December 8, 2024
23 trolleybus, it arrives either 5 minutes later or 10 minutes earlier
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beaty guru
Level 2 Local Expert
January 10, 2024
10.01.2024 at 10:50 on Brickell Street 11, stop "Limoges Shopping Market" I went into the 20 trolleybus "Vishnevets-Devyatovka" the driver began to close the doors and leave, (he had already gone without even closing the door) when my foot was already in the trolleybus, it was good that I managed to remove my foot, this is normal in general?
I 'm also too late 😐
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Борис
Level 19 Local Expert
October 28, 2023
And so, the bus fleet! Let's talk about route 28. All buses on this route do not follow the timetable indicated at the stops. Citizens are late for work, the whole work rhythm of the city is disrupted! I'll show you an example on BOLDIN Street. it is necessary to draw a conclusion. According to the schedule 17.32, but really?
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Екатерина Супрон
Level 2 Local Expert
April 30, 2023
Good afternoon! This morning at 5:25 a.m., the 8th bus arrived at Avtanovka "city center of culture" and did not open the door, ran up to the driver, asked why I did not open the door and asked to stop, said that I was not prepared to leave, although I stood and waited for the door to open. I was not driving alone, the driver stopped on the side of the road and opened the door for me, my friend did not, she did not have time to get out, he closed the door and drove off to the final stop. Then he went out and did not let his sister go out, he was robbed by the police, he said that he could not stop halfway, etc. The driver's name is Ivan Anatolyevich Petukhov, please take action.🙏🏻
The bus fleet did not respond to calls)
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Дарья Г.
Level 11 Local Expert
September 3, 2023
I want to express my gratitude to the driver of bus 34, who was wearing Crumpets on 02.09 at 19.20. He came out to help my husband, a wheelchair user.
In general, I want to thank the fleet for starting to put a modern bus without steps on the route to Pyshki.
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Ольга Слабунова (Калишук)
Level 8 Local Expert
August 29, 2023
The year is 2018. Buses do not always arrive on schedule, they are often late, which is very inconvenient.
The year 2023. Time has passed, everything has changed. Buses almost always run exactly on schedule.
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Линос
Level 2 Local Expert
March 22, 2024
It's just terrible. Route No. 8. He is either very late or does not come at all! Maybe you can already do something about the fact that transport lives its own life!?