A disgusting office, once again failed. It's just that once again they didn't come for several shipments that customers should have the next day. They will never admit guilt, unsubscribe letters, you are always the only one to blame. They don't even recognize evidence from video cameras. In short, a competitor would have appeared sooner and this unprofessional desk would have sunk into oblivion.
See original · Русский
Елена Т.
Level 2 Local Expert
January 3
The company CJSC Teplo Potok has been working with Avtolaitexpress for several years. All deliveries always arrive on time. Even in the New Year's Eve boom, Avtolaitexpress did not let us down with the delivery of tender documents by a certain time, although we ourselves did not believe in a miracle, because the preparation of documents was difficult and we almost missed the deadline for submission :) It's good that there is a partner who can pull you out, for us it's Avtolaitexpress.
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Алёна
Level 3 Local Expert
January 12
We have been cooperating for a long time, delivery always works clearly and promptly. The delivery from Minsk district to Rechitsa district was the next day. Thank you for your work!
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lapochka l.
Level 4 Local Expert
August 8, 2023
ужасная логистика . ужасная компания. не советую обращаться . стала клиенткой не своей воле ( мой паспорт отправляют на визу ) поэтому я отправитель . мне позвонили уточнили время с 10:00 до 14:00 сказала что 14:00крайний срок и я уезжаю.пометку сделали . в итоге уже 13:45 я нервничаю и начинаю набирать в службу - в очереди в ожидании меня якобы перевродят на экспедитора _ но экспедитор не хочет мне перезванивать- в итоге в ожидании снова грудки ... через 20 мин узнаю что мне продлили до 14:40 меня кто- нибудь спросил что я продлевала?
в итоге звонит экспедитор и спрашивает куда- подьехаьть - и я с его слов узнаю что он вообще не знал о моем заказе ( только 30 мин назад его уведомили) это как вообще понимать? только коллективный иск поможет разобраться
6
Александр Дмитрович
Level 5 Local Expert
October 14, 2023
The passport was given to them on 10.10.2023, they should have called and agreed to transfer it to me. Three days have passed for the transfer and no one has called back. I typed it myself, no one knows anything. They promise to clarify and call back. Here, God forbid where the passport would be needed or to leave today... I'm sick of a bad attitude towards customers I haven't seen anywhere else. Do not contact them under any pretext
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1
Полина Ж.
Level 2 Local Expert
May 10
Terrible delivery, it is not possible to negotiate with the courier, and this is despite the fact that they confused the street in Ginsk and Grodno
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Павел
Level 5 Local Expert
January 9
They do not notify about the readiness to issue orders. Better send it by European post.
The parcel arrived at the PVZ, but no notifications were received, the employees assured that the SMS had arrived.
See original · Русский
1
Александр Пантелей
Level 8 Local Expert
December 23, 2023
A courier service that is not for Belarus. He brings them when he wants, the client, in their understanding, must always be at the specified address
See original · Русский
1
Артем
Level 10 Local Expert
November 30, 2023
Mixed feelings, 1 time the passport was brought quickly, the second, I waited 7 hours after calling the driver
See original · Русский
꧁༒☬ 𝕷𝖇𝖑𝕾𝖇𝖑𝖄 ☬༒꧂
Level 10 Local Expert
September 23, 2023
Супер быстрая и дешёвая доставка любого товара
5
Vlad N.
Level 6 Local Expert
August 18, 2023
Постоянно пользуюсь их услугами, отличный сервис
4
Олег Мельник
Level 6 Local Expert
December 22, 2023
People, don't mess with horns and hooves
See original · Русский
1
Алексей
Level 15 Local Expert
August 3, 2023
Несколько раз пользовался услугами, в целом все хорошо, единственное, что дозвониться трудно: долгое время ожидания.