Автолайтэкспресс
17 reviews
November 27, 2024
I received a parcel with dairy products (cottage cheese products, cheeses), everything came in excellent condition, on time. Of the minuses: the working time of the point is until 18.00, it is not very good if you work yourself until 17.30, you would not have time, so the products could "walk around". One person serves on reception and receipt, and the cost is probably not low, although if sending and receiving are day to day, then maybe the norms
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September 3, 2024
I'm not putting a unit for the whole company, but for the courier Vladislav, who was supposed to deliver the parcel from the Golden Apple 3.09 Rechitsa Brest district. The SMS sent by the company indicates the delivery time from 9 to 18. When I called to clarify the delivery time, Vladislav replied that he would probably deliver the parcel around 6.30 pm. When I asked why the sms indicated the time until 18.00, he replied so that I "would not interfere with work."
As a result, since I have 2 SIM cards in my phone, at the time of the courier's call, I was on the phone and was not available. I called back as soon as I saw the incoming one from the courier.
I tried to call the employee for half an hour, it was busy, then I didn't pick it up, eventually I dialed from another phone number and found out that the courier was "already at home" and I wouldn't receive the parcel today. After that, the courier said goodbye unilaterally and hung up. I called back to find out what time he would arrive tomorrow, but first my call was reset, and then the phone was disconnected.
As a result, I spent the whole day waiting for the parcel, which I never received. For a moment, the package contains care cosmetics, which deteriorates for the second day in the back of the car, thanks to your Vladislav. Who will reimburse me for the damage???
Why such disregard for customers? Take care of your staff if they don't understand where the salary comes from
Disgusting service!!!
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2
March 30, 2023
I am a client of the company. Not satisfied with the service. Lunches for 1 hour. The attitude is the same.... it feels like an employee chews a bun for an hour. But in fact, he sits and survives time. The time I have spent is harmful to my business, and adds up to the Attitude towards the company... I'm not happy...
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2
February 9, 2024
incompetent employees are rude and invent new rules every week, the server crashes once a week - it is impossible to receive an order
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1
May 25, 2023
I sent parcels to this pick-up point several times, the girls make everything out quickly, I got on time without queues. The impression of the work is pleasant.
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2
July 8, 2023
Everything is fine! Well done guys! They work smoothly and quickly!!!
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1
December 23, 2022
The delivery message has arrived. In fact, people came through the closed door... Is it really difficult to notify people in Viber about what is attached to the door!!!???
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2
December 23, 2022
The passport was supposed to be delivered today from 9-17!!! At 17:44, a message came that due to the DRIVERS' ILLNESS (what?!) pick up Morozov from Mon-Fri or wait a few days! ***!
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2
September 12, 2023
The driver parks the car in 3 places at once for the disabled. He does not respond to the remark.
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2
March 23, 2024
It is not a very convenient point to send
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July 8, 2021
They sent my parcel to Vitebsk instead of the Brest region. No one warned me that the parcel would not arrive on the appointed day, I waited all day. As a result, she reached me by the evening of the next day after my long inquiries about her fate. I'm not happy at all. If only they had warned me about the misunderstanding. No one even called. There was no apology either.
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8
December 14, 2022
The parcel is not delivered, they are fed "breakfast". It is almost impossible to get through. I do not recommend it!!!
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4
September 10, 2022
Great. They work fast.
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3
May 28, 2022
The workers are terrible. No responsiveness. There are just no words!!!
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7
February 5, 2022
Delivery is not on time, there is no information about the delivery of the goods
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8
August 7, 2022
Rude staff, I do not recommend it.
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2
November 18, 2021
The norm.
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