Hello. The driver of route 25 number 354 did not wait for the woman with the child when she had already reached the stop. He could see her because as soon as she got there he drove off. They don't leave until they look in the rearview mirror, and I shouted that a woman ran there with a baby in her arms. He was very rude, we had a verbal altercation, then he began to drive at high speed out of anger at me, and people were thrown from side to side, stopped abruptly at stops and started abruptly. I told him he was drunk . . . None of your business," he replied. And I didn't say anything further, but I decided to write, you never know what. After all, an accident can happen to such a driver.

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Gulzhan Y.

Level 3 Local Expert

Hello. Today I took the 15marchr bus number 571.She entered the front door, as the main stream of passengers went to the second door. I'm 67 years old, I just had cancer surgery, and I didn't want to be pushed. After waiting for the passengers to exit the front door, I went in, but the driver greeted me with a rude shout about why I wasn't going to the second door. I replied that it was my business, where it was convenient, I would enter there. And his business is the steering wheel and the road. The driver continued to swear. The passengers stood up for me, saying that they only have the strength to yell at the elderly. When I got to my stop, I told the driver that he had no right to tell who and how to get on the bus, everyone had their own reasons for how to get on. For example, after surgery, it's hard for me to stand and I'm looking for a place where there are fewer people. In response, the young driver replied that he didn't care about my problems and would take a taxi. The driver's boorish attitude continued. He repeated three times that he didn't care about me. I even remembered which stop I sat at and calculated that I had traveled so many stops, supposedly in cramped conditions, although they immediately gave me a seat and I was sitting in the center of the salon. I replied that I would file a complaint about the driver's behavior. In response, I heard, complain wherever you want. As a pensioner, a man who was born and lived in the city for 67 years, and worked in education for 40 years, I know perfectly well how to get on a bus. But I was hoping for empathy, which, unfortunately, I did not see from this young boor, and as an elderly man, I am deeply outraged by this attitude towards elderly, sick people. This rude driver is younger than my children, but he has plenty of rudeness and disregard for passengers. I ask you to severely punish the driver and inform me about the measures taken in a reply letter. I would fire such an employee. Such a person has no right to work with people, because he lacks empathy, humanity, and compassion. I expected that when the driver heard about the reason, he would apologize, say that he did not know that I was sick and it was hard for me. He just got more and more excited. Even after getting off the bus, I could still hear his malicious words, which he continued to throw at my back. Public transport drivers should not be so rude and disregard passengers, especially the young and elderly. Take action. Waiting for an answer. Phone: +7 701 3269776

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Yerlan Messerov

Level 13 Local Expert

In the courtyard of the XXI century, you need to stand in line to get a travel card. You can also do everything online to make a map without leaving your home or work.

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