I can say with confidence that the management of the service, represented by Dmitry Sergeevich, sincerely cares about the image of the company and the quality of customer service. I felt this from personal experience, after a number of objective flaws on the part of the car maintenance staff and when I next applied for major repairs. Thanks to the Lada Service management and staff for their ability to admit mistakes and flexible approach in working with clients! Faith in the official service has returned, I will continue to service my Vesta at this dealer. Great! Especially after moving to a new building. The interior is spacious and comfortable for visitors. A good technical level of the post is THAT. It's nice that Lada's service is now not inferior to foreign brands.

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Игорь Новиков

Level 5 Local Expert

My native dvm 2117 iq radio is periodically buggy in my Vesta, i.e. it works for six months or a year, then it goes into perpetual download, but it doesn't turn on in any way, while the rear-view camera turns on, the parking sensors beep. The previous owner of the car contacted here to fix this problem, and now I have decided, after traveling for a year by car, when the radio began to malfunction. After calling the number of the call center, I was switched to this service center, and the manager signed me up for a convenient time next week. I was accepted exactly on time, they eliminated 1 hour, it took another half hour to check and issue certificates, as a result, the tape recorder is working again. It's quite inexpensive and you don't have to bother yourself.

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Виталий В.

Level 6 Local Expert

The sales managers are working great. Assistance and communication with the customer all the way through the purchase of a car. From the first visit to the salon to the delivery of the car. I would like to mention Sergey Khramenkov, a sales specialist, a good specialist and a person. I take off one star for the long wait for repairs. The benefit can be expected comfortably, on soft sofas. You can have coffee or tea, there is a toilet and a children's area.

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Avtopromservis, Lada

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185 reviews