The service is terrible, today 18..11.24. we drove to Moscow, we pay for the luggage, and the luggage is on our knees, in the cabin, there were bags right next to the driver on the seat, and the woman was sitting in the very back, who was seasick in the doreg and the place was not vacated, there is nothing to breathe in the minibus, because of things on the aisle I can't get off the minibus, there are no cash registers, they refused to give me tickets.
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Виктория М.
Level 3 Local Expert
July 8
The disgusting attitude of the driver to the passenger, the driver communicates on "you", which is unacceptable in principle. And the trip itself makes you feel like you're driving a tractor, not a comfortable vehicle. All the way, my insides were shaking so much that the phone flew out of my hands. I will never use the services of this carrier again.
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3
Артем Черных
Level 3 Local Expert
November 20
Three times in two months, I decided to contact this organization.I book a ticket a few days before departure, and every time they call me and say that their car broke down or the driver got sick.It would be a shame if it happened 1 time, but when it has already happened three times, it is not allowed.Terrible service, I hope you will close soon and not spoil people's plans....
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Nikita Korolev
Level 9 Local Expert
August 2
One of the problems is the owner's disregard for customers.
There was a case when the marshals stopped, the dispatcher throws up his hands, and the owner stopped picking up the phone.
Among the advantages - in most cases, really comfortable minibuses are better than competitors.
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2
Денис Ф.
Level 2 Local Expert
August 26
A disgusting carrier. From Medyn to the border with Belarus, the driver was carrying 3 people standing. It is very stuffy, there is no sunroof and no air conditioning. The distance between the seats is terribly small. I felt uncomfortable with the height of 167
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1
Юрий Новиков
Level 2 Local Expert
July 27
Be very careful!! 07/27/24 Booked a Krichev-Moscow ticket. The driver arrived and said I didn't have a reservation. He left me at the bus station and drove away. The dispatcher doesn't care about the problem.
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2
Геннадий Л.
Level 3 Local Expert
June 1
Disgusting. I booked a ticket from Cherikov to Godylevo, a minibus arrived - another number, and the driver says - I'm going to Mogilev. Then why did you accept the reservation? The whole weekend was ruined.
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3
Иван К.
Level 3 Local Expert
August 18, 2023
We drove a large tour group from Mogilev to Moscow, bought a ticket from the director, promised a bus with air conditioning and an additional trunk, as a result, an ordinary bus without a condom, the driver at first refused to take us, but after calling the director, he still loaded, upon returning from Moscow, the picture did not change, the heat is +30, the condom does not function, the attitude is boorish,after crossing the border, he drove without slowing down on the pits, as if he was carrying firewood
I do not recommend traveling with this company.
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5
1
Александр С.
Level 7 Local Expert
August 8, 2022
I have never seen a worse attitude towards customers!! I bought a bus ticket on 07/31/2022 Roslavl-Moscow, took out insurance, on the appointed day I wanted to get on the bus, which arrived late, but they wouldn't let me in because there were no empty seats and I had to find a way to get out of the Smolensk region in a roundabout way... I wrote a letter, and in response, silence🤷🏼
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Жанна
Level 2 Local Expert
July 9, 2022
I often use the services of this carrier on the Gomel-Mogilev route.Always a polite driver, excellent passenger service, the driver is extremely attentive and careful while driving, but does not drive slowly. That's what I like.
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4
Оксана К.
Level 5 Local Expert
August 2, 2022
I've always traveled with them before. And now, lately, transportation has become disgusting. Not only is the trip canceled in half an hour, so at least they would have called to warn, but this time they didn't even call. They canceled and did not arrive. I stood for half an hour waiting for a minibus. I won't ride with them anymore.
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4
Максим Колесников
Level 4 Local Expert
February 3, 2022
Do not contact this office, we called half an hour before departure: We are canceling the flight because there are not enough people in the minibus. How can one hope in such cases? Inadequate carriers.
I think the tax authorities will definitely check on them!
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5
Вик Марч
Level 8 Local Expert
July 6, 2022
A comfortable minibus, air conditioning was working, there is a charger near the chair. The drivers are helpful, they took care of the climate in the cabin.
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4
Evgeny Astakhov
Level 3 Local Expert
April 30, 2022
Another car arrived, which no one warned about, so there were also no seats in it and I had to drive standing up
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4
Даниил Мироненко
Level 3 Local Expert
April 7, 2023
Convenient, fast, inexpensive
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4
NEXTLER l Play l
Level 2 Local Expert
September 20, 2020
One of the best carriers in Belarus. Very comfortable vehicles and polite staff.