Aykun Hotel
17 reviews
August 28
One of the advantages.
The location of the hotel is good for walking around Terencourt and the nearest centers along Dostyk. The breakfast is delicious and varied. The linen is clean. The service is polite.
Of the cons
1)
Accommodation in the room does not correspond to reality. I ordered a junior suite, the offer indicated an area of 35 sq.m, and they settled in a room of a maximum of 15 SQ. m
. When asked by the administrator why this was, they said that only one room was indicated in the offer with a large area, the rest were small.
I.e., In fact, not a junior suite, but a standard room with an inflated price.
2) the bathroom is shared with a shower. There were no hooks or towel racks in my room next to the shower. The towel shelf is located for some reason near the bathroom, which is inconvenient when you get out of the shower, and the towels are far away, the water is draining, the floor is wet.
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October 31
I stayed at the hotel during a business trip. Convenient location, friendly staff, average breakfasts and a clean lobby on the ground floor, that's probably all. The hotel definitely does not pull at 4 stars. Dear hotel owners, the opinion about the hotel is formed not by its ground floor, but by the room and staff. I wrote about the staff above, but I will focus on the room in more detail. I lived in an economy room with a double bed and it's really economy-economy like in a 2-star hotel, probably. In the last 10 years of trips, this is the most depressing number. A small room, a bed by the front door, a closet without doors, with white lamps on the ceiling like in a hospital room, there are no nightlights. The window, window sill and door are dirty, it is clear that the cleaning is done superficially.Opposite the bed is the entrance to the bathroom, painted gray with two lamps on the ceiling. There is so little light that you can barely see yourself in the mirror. The floor tiles are chipped off. The shower cabin flows from everywhere, after taking a shower, the floor is all wet. There was no hot water on the first day. Since I came to the room only to spend the night, it is tolerable, but no more than two nights.
Dear owners of the hotel, I am attaching a photo. A clean bed is only part of the comfort, and 4 stars mean very good comfort!
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June 2
A beautiful, clean, very cozy hotel. Mountain view and panoramic windows in the Junior suite.
Delicious breakfasts, a variety of dishes for every taste. Porridge, egg dishes, fermented dairy products, pastries, fresh fruits and vegetables, salad and hot dishes that have never been repeated in a week are mandatory.
Next to the Terrancourt is a pedestrian path in the forest along the river with playgrounds and sports grounds, toilets, cafes.
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June 16
Nice hotel. Its main value is the staff. The rooms are different and cozy. I had a single. Small, but not tiny. There was a desk for work, towels were clean and fluffy, and a bathrobe. Only the windows looked out so that it was dark and stuffy. I was opening the window. There are gels, shampoos, and a toothbrush in the bathroom. But there are not enough hooks for things. So the renovation is still going on, but it didn't bother me. The breakfasts are delicious, you can have lunch, but with a complex ready-made lunch, not on the menu. I left very early, they offered to pack a lunch box themselves. It was very useful, Rahmet!
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June 9
Beautiful view from the window from the 4th floor, different breakfasts, everything is delicious, the staff is friendly, cleaning is regular, the bed is comfortable. Of the minuses - weak water pressure in the shower, otherwise I liked everything
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June 30
We were at the opening of the hotel and lived there
Perfectly, harmoniously. The room has everything a tired traveler and businessman needs.
And the owners just 🔥🔥🔥
Thank you for your hospitality.
Thanks in many ways to you, my first trip to Kazakhstan was great.
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June 17
Great hotel. It's a little expensive, but it's the capital, of course.
Quiet area, located deep in the courtyard. A gorgeous view from the window of the TV tower and the observation deck. The breakfast buffet is not the richest, but the quality is quite adequate. The room has everything you need. The staff is attentive and friendly. There is a caveat - the hotel does not sell tobacco and alcohol. But they warn about it right away)
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September 16
Clean, neat. The staff is very polite, even hospitable)
Wi-Fi works well.
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July 26
Great hotel, great service! Good breakfasts. Convenient location. I stopped 9 times.
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September 11
The great value of this hotel is the people who work there are pleasant, smiling and very hospitable.
I had a not very pleasant situation with the room, but the way everyone tried to help and quickly solved the problem is simply beyond praise.
I have very pleasant memories of my stay. I will be in Almaty — I already know where I will stay again.
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September 21
Wonderful hotel, attentive staff. Delicious breakfasts. Service for 5+
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November 4
At first glance, the window in the ceiling is cool, but in the morning it was a problem. The curtains are not there, you wake up with the first rays of the sun.
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October 6
Very good for its price, but rooms of the same category can be very different.
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April 9
A great new hotel, the price and quality match. The service is also on the level. I will definitely come back
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October 27
The service is good
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October 26
A good hotel!
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September 26
It's okay!
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