Disgusting hotel!
I would not recommend it, we booked through booking for a week, in the end I had enough for one day! The room was given on the 5th floor, there is no elevator, but okay!
The scariest thing was waiting inside the room, it was a disgustingly dirty carpet near the bed, I attached a photo, many near the apartment will be cleaner than in their room! The window barely opens, because the ceiling interferes in the photo, it is also visible, completely dirty, it is elementary, you can quickly wash it with the purest means, but apparently no one cares about it!!!
A dirty and smelly blanket, which naturally I did not cover myself with, but covered myself with a duvet cover and a jacket on top, a towel once it was white now It's grey with spots! As a result, the water stopped running out of the shower, I had to wash my hair over the sink, I showed photos and videos at the reception!
The result is what, I barely got my money back for the rest of the days because it was simply not possible to stay there!
At the reception, I also agree that they can be rude, one administrator really liked a pleasant cultured girl, in my opinion her name is Oksana!
If you want grateful visitors to settle in, then you match it!
You need money and you need comfort and a good attitude!
It will not work without a contribution to the hotel and without cleanliness and good conscientious staff!
I didn't want to write a review until Yandex reminded me about this place, I wanted to warn others and save their finances and nerves!
Because you ruined my mood, I had to look for another option and move!
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Татьяна Копнова
Level 11 Local Expert
December 18, 2024
I can't tell you how it is now.But four years ago, right before the new year, my son and I were left homeless and had to look for housing for a couple of days, and even with a cat.We were accepted at this hotel, settled in, for which we are very grateful.
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KAZKARYNKACHY KAZKARYNKACHY
Level 6 Local Expert
January 2, 2024
A good hotel with my name, quiet, cozy, comfortable, clean, polite staff, excellent service, cleanliness and order, advised guests and residents of the capital
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Мирас Абильдин
Level 2 Local Expert
July 13, 2024
In general, I do not advise you to shoot a nightmare there, mosquitoes, windows without mosquito nets, prices generally do not match, the service is very poor, the girl at the reception is rude.
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Мухтар Айткожин
Level 11 Local Expert
April 17, 2024
A nice, small hotel, all the amenities are there. I do not recommend it to you, otherwise next time I will come, and there are no places there, do not go there, I will go there myself!
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Lpashkin83
Level 11 Local Expert
October 29, 2024
The rooms are already in need of renovation. It was a long time ago, maybe it was done.
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Наталья Смирнова
Level 9 Local Expert
October 18, 2022
Prices are available. Beautiful lobby) and liked the area. Food shops are not very close. And there is some inconsistency among the staff (extension of rooms, additional payments for check-in, provision of new towels).
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Егор Дрёмов
Level 7 Local Expert
June 28, 2024
The hot water in the shower never came. The toilet doors won't close. You can spend the night, but for 3 days
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Антон Матвеев
Level 8 Local Expert
May 7, 2023
The connection of the cable to the air conditioner is made by twisting and isolating, which is unacceptable. In the bathroom, the shower head runs in all directions. The hotel needs a caretaker who will monitor and eliminate such shortcomings.
We booked a room through booking, in fact it turned out to be the price for half a day and not from 12 to 12, but from 8 pm to 8 am. Clarify this point. In general, everything is clean, the conder is working. The room is large.
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8224 Жакишева
Level 13 Local Expert
May 31, 2024
There was a great restaurant at the event and the dishes were delicious!!
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Lilit Seesaw
Level 4 Local Expert
April 14, 2023
The interior was simple but pleasant to the eye, there was no special impression, there was only a residue from the guard who walks back and forth, even while I was talking to the girl at the reception, the man raised his voice at me a couple of times. But the girl, and mostly the staff, are calm and do their job.
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Оксана
Level 7 Local Expert
February 22, 2023
2 stars. Improved standard: 18,000 tenge. Among the advantages: new bed linen. But repairs are needed in the room: wallpaper knocked down in places, tiles with traces of grout in the bathroom, the toilet is running, broken furniture, curtains on tape) there is breakfast, but extremely budget. We probably won't stay there anymore.
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Динара Калымбетова
Level 9 Local Expert
October 29, 2024
It can be seen that it is not clean
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Альберт Бурундуков
Level 12 Local Expert
October 18, 2022
A budget option. There are minor inconveniences, but overall it is good…
Unfortunately, at the time of the visit, payment is only in tenge.
And also, the audibility at night is good. I think you'll understand what I mean.
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Алина Миранова
Level 2 Local Expert
July 20, 2022
In the morning, the cleaners start making noise, slamming doors, talking on the phone and laughing loudly. I came out to the noise and the cleaner also snaps. We came with my husband to relax and get some sleep. The staff was called and asked for the cleaner to clean more quietly, the same story was ignored. We do not recommend it terribly! The rest from 7 a.m. was ruined!
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Арман Касенов
Level 3 Local Expert
July 18, 2024
The reception was rude and turned around
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Алексей Егоров
Level 7 Local Expert
September 4, 2024
A great, quiet place.
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Дина Биримжанова
Level 13 Local Expert
November 16, 2022
The hotel is clean, but not renovated, the USSR breathes)) there is no elevator, the staff is good, I would like more benefits, such as soap, etc.
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Мадияр Садыков
Level 2 Local Expert
March 22
Expensive
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Меруерт Алимова
Level 4 Local Expert
June 18, 2024
Not a special person the room is clean
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Людмила Пантюшина
Level 3 Local Expert
April 13, 2023
A disgusting hotel.... They haven't cleaned up in 5 days... The Internet is not working. Don't take breakfast...
A disgusting hotel. It's beautiful, but the service is terrible. The blankets are dirty, one glass in the room for two. There are 2 blankets, and they gave one duvet cover, but they called the reception, they refused to give out a second one, they said there was none. They gave me one towel for two. They barely asked for the second one. I don't recommend it at all.
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Оля
Level 8 Local Expert
October 24, 2022
Terrible service! There is a complete lack of interest from the staff in your presence at this hotel. I'm not talking about comfort anymore.
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Диана Д.
Level 3 Local Expert
January 6, 2019
Excellent hotel, good location and cozy rooms. Friendly staff who will always help in a difficult situation.
I work in a travel agency, I take tourists to this hotel, tourists are delighted every time, and the last time we were there, the hotel staff complimented us in the form of tea and the national dish of Kazakhstan. Prosperity to the hotel and all the best. We will definitely come again
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IT QYZMET
Level 3 Local Expert
September 1, 2022
The TV, some paws do not work, there are no additional services at all. For example, breakfast, lunch, dinner. You're just renting a room
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Сергей Глазко
Level 2 Local Expert
October 28, 2022
Fine. It's worth the money. The work of the staff is excellent.
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Моля Маратқызы
Level 9 Local Expert
April 10, 2023
Cleanliness the service is excellent
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Aleksandra Rints
Level 8 Local Expert
November 19, 2022
This is the worst hotel in my life. Definitely not recommended!!!
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катя Е.
Level 2 Local Expert
September 9, 2023
Rude maintenance staff
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Anonymous review
July 17, 2019
The hotel is good, but there is one disadvantage: it is very hot and stuffy in the room, as a suggestion, you can at least put a fan in the room, it would be very wonderful. And so in general the room is clean, fresh linen, etc., the girls at the reception are polite and pleasant to communicate with))) I would like to wish you more customers and prosperity to your hotel.😉
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Серик Бекижанов
Level 3 Local Expert
September 8, 2023
Clear. Heat.
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Александр Н.
Level 4 Local Expert
August 21, 2019
For early bookings, the junior suite has not been prepared. There are no soap-and-soap applications. As for the cleanliness of the windowsill, the bedside mat has never been cleaned at all. I have been living for the third day now, no cleaning has been done. There is a continental breakfast, so for three days there is one fried egg, tea and bread. Plus, to go to breakfast, you need to go down to the reception to get a ticket and only then go to breakfast.
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Айдар М.
Level 3 Local Expert
April 2, 2023
The Internet is super
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Almaz Bayambetov
Level 9 Local Expert
December 23, 2022
A good hotel
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Мария Колотухина
Level 13 Local Expert
August 2, 2022
It wasn't very clean
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Иван Варанкин
Level 7 Local Expert
September 26, 2020
There is no breakfast. There is no plug in the bathroom. They have sex all the time outside the walls. Plus one is the price.
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Berik Kenzhebayev
Level 8 Local Expert
June 1, 2022
Need to update
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Юлий Цезарь
Level 8 Local Expert
December 4, 2019
It's far from my house, so I rarely go there only when I need to withdraw money
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Серик К.
Level 8 Local Expert
August 23, 2022
Great
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Азизакан Абдылдабекова
Level 10 Local Expert
August 7, 2021
It's not expensive, but the taste is lame
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Александр Цареградский
Level 6 Local Expert
June 8, 2021
The legendary hotel
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Эльдар Байсалов
Level 4 Local Expert
August 22, 2022
Excellent
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799965 Егизбаев
Level 3 Local Expert
January 3, 2022
Free of charge
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Рахат К.
Level 8 Local Expert
March 29, 2020
In a good location, it is convenient for guests.
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TERMIN
Level 14 Local Expert
January 1, 2019
Not very expensive. The number starts from 5000 in 12 hours. Not bad. But the level is not 5 stars either. But I'm not doing anything.
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Johanbek
Level 6 Local Expert
January 13, 2019
I haven't been to the hotel, but I use ATMs inside the building often
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Аубакиров Айдар
Level 12 Local Expert
July 29, 2021
Interesting
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Гиззат Г.
Level 3 Local Expert
October 18, 2019
The people at the reception don't know how to talk normally