Mixed experience with this store. Beautiful interior, cute bouquets, give a postcard as a gift. But at the same time, the staff is not very customer-oriented and sensitive, it feels like they need to be asked to serve you.… I'm quite loyal to the service, it's always hard to work with people, but I also don't want to take the initiative in selling goods for my own money.
I was also confused by stale gypsophiles for the full price tag. No, this is not a normal state for them))) Indeed, gypsophila can stand for a while longer in the form of a dried flower, but you should sell the buyer a fresh flower, not a broom that has lived this life. 😅
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Show business's response
Анастасия Лаврова
Level 4 Local Expert
October 14, 2024
I ordered a bouquet for Mother's Day a few days before the holiday, specifying the delivery time.
The flowers were sent beautiful, fresh, but in a crumpled package and as if they were filled with perfume.
The delivery was supposed to be a surprise, from 18:00 to 19:00, knowing the address, knowing that it would not take 5 minutes, or even 30, the courier did not even go to the address at half past seven.
Accordingly, the surprise was already thwarted, because hoping that it would be delivered on time, I called and asked the person "How is his gift?", and there is no gift.
The website indicates that the delivery works promptly, which does not correspond to what was written.
I understand everything, it's a holiday, different human factors, but if you write that the delivery is prompt and you let me choose a SPECIFIC delivery time, try to do it.
I'm definitely not going to come here anymore, like many of my friends.
Two stars only for flowers.
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Валерия Данько
Level 3 Local Expert
March 1
It's a great place to buy flowers and make people close to you happy. I was buying a bouquet for my dearest friend. The girls are super prompt, polite and attentive to the client's request. I advise everyone!❤