The atmosphere is very friendly. I couldn't register, and they messed with me like a small child until everything was resolved. Therefore, I am satisfied with the work of the department. In the end, however, they did not give me a loan. But that's another story, as they say.
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Anonymous review
January 29, 2024
I have been serving in this department for a long time, probably 7 years. One of the few banks with a depository. As a client of this bank, I have deposits and bank cards, I use them successfully, I pay payments without problems. If you need to contact the specialists directly for a new card, for example, or at the cashier, you are always welcome. Friendly staff will greet you with a smile and help you. There are never long queues, either to economists or to the cashier, which allows you to plan your precious time in advance 🙂
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Vadzim Chechin
Level 5 Local Expert
January 11, 2024
An excellent partner bank. It is a pleasure to work both in business and in the personal sphere. Everything is convenient, accessible, fast and safe.
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николай николай
Level 11 Local Expert
September 3, 2024
A good bank , cultural service , rag money can be changed without problems
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Billy
Level 6 Local Expert
May 16, 2024
To close the package of services for a salary card with 0 money on it and it is not used, you need to drag yourself to the bank, the curtain. The 21st century has clearly not come for them
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Viktoriya Savitskaya
Level 6 Local Expert
April 8, 2024
There are no queues and I came across a very polite employee, explained everything clearly, and most importantly quickly.
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Дмитрий Осинин
Level 13 Local Expert
September 18, 2023
I checked the currency. There is one amount written on the site, it turned out to be more expensive in stock. Employees don't give information though. They seized the parking lot on Zaslavskaya Street, parking obstacles were not legally installed.
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Ирина Чуприс
Level 20 Local Expert
April 28, 2022
I was outraged, the call center said that it was possible to exchange the erased bills 💵
There is no Parking, or there is, but everything, everything was busy around, circled around the bank several times, as a result, I had to leave the car, it seems, on Kirova Street and walk. And when I came to the bank, they told me that from some date there, they do not accept currency (((( To my words that I called and they told me it was possible, they answered from ... They didn't even apologize. The bank is big, but it's no use.... There were few people, 2-3 people, but everything happened for so long (specialists go somewhere freely. They are in no hurry to accept a client. After I took the queue number, the woman ran up and started asking what kind of surgery I had. Why is not clear.
The service is so-so.
The staff is not very good.
The waiting time is very long.
I would not like to come here again ((( Everything reminded me of the Soviet savings bank(
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Nikolay Timoshek
Level 10 Local Expert
November 23, 2022
A convenient location, a very pleasant team, courteous and respectful attitude to customers, helps to make decisions on mutually beneficial terms.
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Марина Коваленко
Level 8 Local Expert
May 22, 2023
We have been serviced by BelVEB Bank for a long time, with one specialist, who will always tell you the right solution.We never sit in line for a long time, the bank left good impressions.
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Олег дорожок
Level 10 Local Expert
January 22, 2023
Very long-term maintenance. There were enough specialists , but they apparently did not really want to work , they were sent to another specialist who had people and they took more than an hour to register . And when I got free, I was very surprised that they didn 't help .
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Игорь Ожигов
Level 9 Local Expert
June 23, 2022
It's just a mockery of people, the queue is endless.
You take a ticket for currency exchange, and you sit for an hour and a half. And the people who came after you go in front of you in the queue, because an electronic coupon for bank cards and other transactions has an advantage over a coupon for currency exchange. Accordingly, you can sit in line indefinitely if people come up and open cards throughout the day. What's the point of having such an electronic queue? I have never waited in line at Belveb yet. Avoid it
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lsv-serg
Level 11 Local Expert
July 27, 2024
Very nice girls)
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Людмила Ивашкевич
Level 11 Local Expert
February 16, 2022
Always when visiting bank institutions, the atmosphere and staff of the bank are immediately noticeable. Good health to all employees of the bank and many thanks for the wonderful and cultural service!!!
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Артемий П
Level 4 Local Expert
January 25, 2024
Disappointed. I am very disappointed. There is no service, the attitude towards customers is terrible
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practik-ab
Level 10 Local Expert
February 3, 2024
The kingdom of beauties...I recommend it to young bachelors..))
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Александр К
Level 11 Local Expert
June 17, 2022
He kept the money in a depository. The prices are high, you can't get to the safe, I just stood for half an hour waiting for someone to spend it. At the same time, two workers were sitting at neighboring tables and scratching their tongues.
He went to the next bank, the benefit is to carry it to the next building. It is cheaper and the relationship is better, and the entrance is more conveniently located.
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Александр Веренич
Level 5 Local Expert
November 23, 2022
The highest service culture well done, good day and good mood to all
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Александр Чёрный
Level 22 Local Expert
January 24, 2022
a very cool girl got caught, helped save money on the course, suggested the chips of work in the application, in general, I was happy and saved, and solved my question)
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Олег Павленко
Level 22 Local Expert
July 23, 2023
Excellent service, high-level staff
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Лилия Бурак
Level 8 Local Expert
June 30, 2022
It was the first visit to this department. I didn't wait in line for 30-90 minutes. A minute or two after I took the ticket, I was invited to a specialist. The service is pleasant. There weren't many people in the queue
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Андрей М
Level 16 Local Expert
March 24, 2024
Good central office and service.
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Алексей
Level 13 Local Expert
November 21, 2023
Politely explained everything and told
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Вадим Валерьевич
Level 8 Local Expert
March 15, 2022
I do not recommend this bank to anyone. All messengers that are listed on the site as working are not working. There is a feeling in the support that there is only one person sitting, because it is impossible to get through. There are not many people in the bank now, more than half of the specialists are sitting without clients, so the movement is very slow. And where are the qualified and customer-oriented staff here? When you fill in reviews, think about what you are writing about. For six months of my service, only negative.
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Олександр Лещук
Level 20 Local Expert
July 31, 2021
After repairing the cash register, it is unclear where, you can easily get lost in the bank and not count on the help of the staff. If you pay the fee in foreign currency, the bank will kindly charge you its commission.
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Сергей Околов
Level 17 Local Expert
October 23, 2022
The wait is short.
Competent and friendly staff.
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ЛенаВалена
Level 12 Local Expert
March 8, 2023
Fast service. Clear consultations.
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Виталий
Level 18 Local Expert
February 4, 2023
One of the backbone banks of the Republic of Belarus. Good service.
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Татьяна и.
Level 3 Local Expert
May 3, 2020
I completely agree with the negative reviews. The absolutely incompetent work of the specialists of the BelVEB contact center and call center, the utter unwillingness to help the bank's client in solving any issue, provide incorrect information, waste customers' time. Payment is charged for the use and SMS on a blocked card, which is basically impossible to use, since it is already blocked, the account is 0 and no actions are performed. To resolve the issue, they are persistently forced to go to the bank's office, and this is during the coronavirus pandemic! Or go to their office, risking infection and infecting their young children, or constantly pay for a blocked card for services that are not provided! Employees are indifferent to requests for help in resolving the issue and any arguments, refuse to provide contacts of the bank's office, refuse to give their data, nothing can be done in Internet banking, nothing can be solved through the call center, it's 2020 and to solve any issue you need to personally go to them and figure it out! It is a very strange policy of the bank during the epidemic to force people to risk their health and the health of their loved ones. In other banks, for some reason, any issues are resolved through a call center or online banking. It's probably easier for this bank to "take off" all sorts of fees from people, while still a person gets to them, especially in an epidemic, and the money is dripping to the bank all the time. I do not advise anyone to contact this bank, there is absolutely no concept of customer orientation.
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Елена Отрашевская
Level 16 Local Expert
May 2, 2023
An excellent institution. Cozy. 🙂
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Fima Production
Level 11 Local Expert
August 21, 2023
ATMs always help out
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MAXIMKA KONDRAT
Level 8 Local Expert
October 15, 2021
The best bank! the specialists who work in it explain everything in detail, call themselves, help.Internet banking is simple and clear + bonuses.thanks
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Павел Кимбар
Level 10 Local Expert
October 30, 2022
There is only one course on the site, you come to the wrong place. Queues are like the last time. Dasidannya
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Сергей Поветкин
Level 6 Local Expert
October 17, 2023
Nice staff
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Владимир Кирик
Level 15 Local Expert
November 13, 2023
Decent bank
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оксана каюмова
Level 5 Local Expert
December 18, 2021
Well, a very good bank! You don't have to wait long in the queue, the service is at the highest level.
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Денис Сысун
Level 6 Local Expert
May 16, 2023
Excellent service!
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Андрей
Level 6 Local Expert
March 7, 2022
The bank has restrictions on withdrawing money! To withdraw the amount of ~ $ 500 in Russian rubles, you have to wait 10 days.
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Сергей Лив
Level 9 Local Expert
February 26, 2023
ATM is available 24 hours. Sometimes useful
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Den Rum
Level 25 Local Expert
August 7, 2022
Not bad service. But the air conditioner needs to be turned on!
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Alex g
Level 11 Local Expert
September 23, 2022
A good bank, courteous staff.
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Карина Борисевич
Level 7 Local Expert
September 25, 2022
Good and competent service
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Виктор
Level 9 Local Expert
November 1, 2022
If it weren't for the sanctions ... the level is very high )
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Андрей Жданович
Level 2 Local Expert
March 22, 2022
They work terribly slowly. I sat for an hour, two people came in. Sleepy kingdom!
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Leon
Level 7 Local Expert
August 24, 2019
I come to this bank as an old reliable friend. Attentive attitude, professional advice, fast and understandable service. Before I started working at this bank, I worked at three others. I will not trade BelWEB for any other bank, regardless of the terms of service.
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АА АА
Level 27 Local Expert
February 20, 2023
A solid bank
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Юра
Level 6 Local Expert
November 15, 2022
Good service
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Денис Синед
Level 12 Local Expert
May 11, 2022
The bank is so-so! We need to work better!
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Спорт Экип
Level 6 Local Expert
December 8, 2021
High commission, for a payment of $ 20, the commission is 10