there is no water in this bank for customers, the guard said that it is closed and only for employees!!! It is very difficult to reach the staff, it is almost impossible if you do not know Hebrew well. They don't even want to talk. We wanted to ask the boss (the eldest) for help, but she didn't even pay attention to us. It is absolutely impossible to figure out on your own what the money is calculated for. Without Hebrew, you're just being played. After 11 years of being in this bank, a lot of negativity has accumulated. We decided to switch to another bank.