The most disgusting bank that exists in our city.
Episode 1.
I had to buy rubles. I look at the site where the most profitable course and the best course are, of course, in the centercredit. I'm going to the bank, the information board shows exactly the same rate as on the website. I take a ticket, I sit in line for an hour. I go to the cashier and they tell me:There are no rubles!!!!! What do you mean, no? Well, is it really difficult for you to remove the sale rate from your scoreboard or at least hang a piece of paper that you don't have rubles??????
Episode 2.
We need to send money to Turkey. I go to the centercredit, I sit in line for half an hour, I go to the cashier. The cashier insistently offers to send a "crown", but where relatives live, there is no representative office of the "crown", therefore, a "western", without options. In the end, the cashier determined by eye that he could not accept some of the bills, since they had signs of a fracture in the middle. And with the words:They will not be accepted anywhere in your country. I returned the bills back. Damn, the cashier has a certified bill authenticity detector built into his eye??????
I have not seen a more disgusting attitude towards customers in any bank. Yes, even in the bazaar people are treated better. As a result, I went to Halyk and sent the money without question. And those very bills were checked on a miracle machine that verifies the authenticity of the bills and that's it!!!!!!!
The most disgusting bank. I really hope that I will NEVER have to go there.
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Show business's response
Андрей Злобин
Level 4 Local Expert
November 27, 2024
The bank is terrible, the service is unsatisfactory, the management does not care, it simply does not exist at the right moment in the workplace. Managers are boorish because they are completely confident in their impunity, the bank's management does not care how its customers are served
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batyrgalieff
Level 6 Local Expert
December 16, 2024
Long queues, in general, rather a minus.
One of the advantages is always a good dollar exchange rate.
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Сергей Макурин
Level 7 Local Expert
March 9, 2023
It remains to add an electronic queue. But this is no longer a question for the bank branch, but for the bank's customers. As I understand it, most of these clients are occupied by people who are far from working with "modern" and therefore managers have to do everything on paper
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Balnur Elkhanova
Level 3 Local Expert
November 28, 2024
The mortgage issue has not been resolved
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людмила парецкая
Level 6 Local Expert
August 30, 2024
Good service
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Диана Жуманова
Level 2 Local Expert
March 31, 2023
why DO YOU need phones , if you don 't take them , I 've been calling for 3 days in a row and you reject them all the time .
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Денис Ни
Level 4 Local Expert
August 13, 2023
Spacious. The queue is moving fast
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Лорочка
Level 8 Local Expert
October 24, 2023
There is no glass for water in the cooler
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Татьяна
Level 3 Local Expert
August 21, 2020
The manager is not in place, she is constantly in Karaganda. Applications are lost and a penalty is charged. Due to the fault of a manager who is not in the workplace, people are charged a penalty fee - and it was paid on time!!! If there are not enough people to work in this bank, close it altogether.
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Татьяна Репина
Level 3 Local Expert
February 22, 2020
Favorable conditions, competent and fast service. I really love this bank!