There are always huge queues at the checkout. Here are three sketches from my experience:
1. Arrived at 17:10, took a turn. The queue was almost up to 18 o'clock, the cash register was closed right in front of me.
2. I came on Friday evening. There were no cash dollars in the cash register.
3. Arrived at 17:15, got to the cashier at 17:50. The bank's database was not working, so I could not withdraw cash. It was the last day of the free withdrawal promotion, so the euros were stuck in the bank
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Show business's response
Назик ман
Level 8 Local Expert
August 7, 2024
Managers do not know that when closing a credit card, extra money can simply be transferred or paid for the service. They forced me to stand in line at the cash register so that I could take the extra money from there. I asked the cashier why, he says "stupid"😅 well, really, why drive the customer back and forth? I have cashed out the money so far, this manager had another client. Nothing has been thought out at all, my turn has been defended for 40 minutes. Then she kicked off at the checkout, from there she stood for 15 minutes waiting for the customers to finish with her after me. A very poor bank in the quality of products and service in branches. I hope I won't be your client anymore
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Show business's response
Арман Ибраев
Level 3 Local Expert
February 12
The staff is lazy, constantly dissatisfied with something, and looks down on the client. I have never seen such an attitude anywhere. From now on, I will bypass the BCC and advise others not to contact this bank ever.