The most terrible department. The staff is not competent, they tried to take out a loan and returned 5 times, due to the mistakes of the manager. The head of the department is with the girlfriend's manager, so you can't talk about any competence of employees and organizations of the workflow! We were able to get a loan only at the central branch.
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BAUшкин
Level 13 Local Expert
December 5
No. Don't come here. These people don't need anything except their phone. A waste of time
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Зульфия БАГАУТДИНОВА
Level 2 Local Expert
April 22, 2023
Terrible service, I haven't seen any more uncorrected managers, zero information, no explanations on the BBC card, people pay and pay these percentages, and the bank blocks accounts.And now, in the morning, endless calls, boorish communication on the phone, comparable to threats.Blocking accounts....thus, the bank misleads people who have BBC cards (formerly Alfa Bank Black Card)
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Валентина Головачева
Level 5 Local Expert
October 22
The service is excellent and fast
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Елена Малкова
Level 4 Local Expert
November 16, 2022
I would like to leave a good review, but alas ..... For 5 days we have not been able to find out the amount of the installment card debt to pay, they say they do not see the total debt, but they see the delay. How do you understand this????They told me to pay the delay.We paid, called back, as a result, we still need to pay, and today on 11/16/2022 we can't get through at all. We don't know where to complain, it's just awful.
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Жумангалий И.
Level 2 Local Expert
December 26, 2022
In the area of the SEVERNY store, where there are a lot of people, there are a lot of shops and there is a SEVERNY market.There is not a single ATM.Maybe I'm wrong, please tell me.But I didn't find it.
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Артем Ширшин
Level 8 Local Expert
December 12, 2022
Location 5
Staff 5
Service 5
The price is 5
Purity 5
Received the "card" card within 15 minutes
The bank's staff quickly arranged and explained everything.
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Aleko
Level 11 Local Expert
March 6, 2023
A good branch, but the workers have been having lunch for too long, a queue is being created
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Ольга Сафечук
Level 11 Local Expert
September 23, 2022
We went to change the currency, helpful staff, quickly served.
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Антон П.
Level 14 Local Expert
June 9, 2022
They didn't issue the card the first time, so I had to go a second time. And the speed of service, of course…
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Shudabay Guldina
Level 4 Local Expert
August 13, 2022
The best bank, everything is done quickly and efficiently