Bank CenterCredit
72 reviews
December 17, 2024
I have never come across such an antediluvian online banking system as here. Add completely incompetent support staff to all this. Correspondence with them goes on WhatsApp, it seems that the employees on WhatsApp do not have instructions on how to solve this or that issue at all. The information provided by WhatsApp does not match the information of the call center. There is always a queue in the departments, as a rule 1-2 people work, the rest drink tea in the staff room. I will note that at the same time I am a premium customer!! Where is there any hint of premium service at all????? And you can not even bother and do not write empty apologies and promises to figure it out here.
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November 11, 2024
My favorite bank, super care in the Elite department, great opportunities for customers, advanced banking products, only success and further development for the bank
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May 1, 2024
Fast and courteous service.
I came to Kazakhstan to open a legal entity and make myself a card of an individual. Everything is official and legal. Unlike many banks that looked at the passport with disdain, the employees here worked clearly and professionally.
We quickly opened a checking account and processed all the documents. I also issued an account and a card for an individual.
Now I am a client of this bank, and the bank has received a major client in the person of my company and me.
I express my great gratitude!!!
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2
May 1, 2024
Excellent staff, available advice on any issue, offer affordable options. For legal and physical clients, everything you need is in one building. They work with the Damu Entrepreneurship Development Fund.
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April 15, 2024
Extremely poor quality of work organization. A task that should be solved in a few minutes is solved in a few days. Instead of well-established processes, endless stupid correspondence with managers on WhatsApp. Sent documents, without several reminder calls, are ignored. Employees are unaware of the services, work extremely slowly, and almost every action requires calling an older friend.
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December 12, 2024
The staff is not qualified. I do not recommend this department. Organization of work at a low level. I would change the director of the department.
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October 10, 2024
A very good department. Friendly and competent staff. All the questions were perfectly explained.
The office itself also made a good impression. Plus there were no queues
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November 19, 2024
Alexey is on the 6th floor, early repayment manager - thank you, the problem was solved quickly!
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November 22, 2024
Well done guys. The service is also developing steadily at the level of
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January 19, 2024
2 out of 5 employees work on the registration of cards and the manager helps them. There are no people, but the queue is absolutely not moving. The feeling that employees have sat down at computers for the first time and can't figure anything out. How can you trust money to such a bank?
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1
October 23, 2024
To find out the balance on my BCC card through an ATM, I need to pay a commission. Is this normal?
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January 25, 2024
A spacious hall, but poor customer service organization. Noise, screams.It's very stuffy.Customers and managers sitting next to each other do not hear each other, as there are no partitions between them. There are no parking spaces for bank customers.
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October 15, 2024
Our office! Chic comfortable successful beautiful
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April 4, 2023
The service of this bank is the best advertisement for Caspian Bank... even for the People (feel the difference, as they say) Everything happens lazily, slowly and uncompromisingly. If you need to go to this department, know that you will not spend less than an hour and a half on any service. You have to sit and wait a long time. The service of managers is a separate song. An absolute unwillingness to help, built into a cult. The manager will lazily sort through the papers, walk around and ask how others are doing. Maybe turn on the sarcasm of the janitor. You will learn about the main nuances on the spot, because no one says anything about it in advance - so that the service becomes even "more pleasant". If it is possible NOT to come here and use their services, it is better not to start.
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July 28, 2023
My bank) I like everything. Electronic queue, responsive staff, magic card (IronCard). Lots of offices, convenient. There's nothing to complain about yet.
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February 9, 2024
One of the good banks! I really liked the work of the staff, their efficiency, literacy and efficiency!
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May 3, 2023
Feedback on a real appeal to the bank N665394
Bankcentercredit is the most unscrupulous bank!!
Bank employees are in criminal conspiracy with police officers, threaten customers, extort money officially and legally credited to the account! Threats end with real actions, money is simply written off!! Be especially careful, citizens of other countries!
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April 29, 2024
An inconvenient queue via smartphone, managers are busy, but there are a lot of customers in the queue. They could not give a full consultation on the cards
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February 4, 2023
A very good Bank. This is not the first time I have been credited. Adequate staff. Convenient work schedule. There are many branches in the city and there are enough ATMs.
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April 13, 2024
A good bank. And this is the department. In other branches, even the managers do not know what a letter of credit is.
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May 25, 2024
I was on the issues of Ott Legal entities, helped, explained. Thank you.
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November 19, 2024
Fast convenient for the pros
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September 9, 2024
Terrible bank, long service
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1
December 25, 2022
I issued a debit card. Everything was done well and quickly enough. The service support works great.
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March 17, 2023
It's a disgusting job. They called to consult, they couldn't answer the question intelligently, and eventually hung up.
There are 2 managers in the department, there are about 20 people in the queue.
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January 13, 2024
It took a very long time, but they opened accounts for a non-resident. There was a big queue and a bit of chaos
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September 27, 2023
Everyone is evil. Everyone's angry there, kick-ass. Starting from employees, ending with people and a notary.
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April 28, 2024
Managers sit for a long time without clients, which is why queues
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March 29, 2023
It serves me well, I liked it especially the card they have without interest, others take money for a year and give them a card for free
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March 11, 2024
I recommend it! Very nice staff!
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November 22, 2024
A great bank
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September 14, 2023
Very long service, no one knows anything, you sit and wait, it's not like that in other departments
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September 14, 2023
Beautiful electronic queue, super slow service
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2
April 20, 2024
Queues are not real , it seems like a good bank
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1
July 16, 2024
The bank 's employees are holding their noses up .
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May 22, 2024
Managers don't know their job
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October 11, 2023
Why do you need so many desks if only 2 people work at 12 o'clock?
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May 13, 2023
Managers do not consult very much, after collecting all the documents, some more appear
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October 28, 2023
Stuffiness and pandemonium.
Get ready to lose a lot of time.
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May 4, 2023
The attitude towards customers is disgusting, the bureaucracy in the queue of 20 people, one manager only accepts
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December 1, 2022
There is no electronic queue, you have to take a queue physically, the benefit of the girl is the bank manager helps
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April 11, 2024
Awesome works here
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June 26, 2024
Eternal queues
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April 30, 2022
A bank with good cards, services and an application.
But the queue at the department is alive and sometimes too big.
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3
April 25, 2022
Terrible service. Especially cashiers don't work well. Of the 8 cash registers, only one is always working. The others are always smoking and standing at the entrance
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February 3, 2024
The interest rate is low
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May 19, 2020
A good bank.Excellent service,good and friendly staff, always ready to help, on loan issues, etc. Erzat, Kamila and Akbope - these managers know their business very well!)
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3
December 19, 2021
The best bank. Servicing of legal entities and individuals. There is even a VIP. There is parking by arrangement. There is paid parking for kbtu.
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3
March 19, 2023
Attentive managers, a wide range of services
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March 10, 2023
I visit the vip department for individuals. Everything is fine, the service and products of the bank.
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