I have come across many banks in my life, but this bank is simply "unique"!! I don't want to say anything bad about the bank's employees, but about the bank's cards, which cannot perform even a small proportion of payments and transfers, especially calculations on the Internet. And also, to get through to a bank specialist, you need to be patient, because they can answer in an hour, and if you order a callback, then in a couple of days, as was the case in my case. Why is there such a specialist sitting who cannot solve the issue, they constantly ask you to wait, switch to ask someone, and then they give you information. Put ATMs in the city!!!! One ATM near the bank itself, and the one that gives out money at a minimum of 50 rubles!!! And if you need to withdraw 20 or 40 rubles!?
See original · Русский
Александр Виноградов
Level 7 Local Expert
October 22
There is a constant auto-call from the bank. Despite the fact that the loan interest on the loan has been paid. This is humiliation of the bank's customers. Complete chaos.
See original · Русский
Show business's response
Владимир Дроздов
Level 16 Local Expert
February 27, 2022
Здесь я получал пенсию по инвалидности. Здесь хорошие консультанты. Банк удобно расположен. У него удобное и практичное мобильное приложение, в котором несколько степеней защиты.
Банк отличается от других тем, что пенсионеры могут снимать в банкомате любого банка с карточки банка "Дабрабыт" без ограничений. Банк позиционирует себя как домашний. Перевел пенсионное обеспечение в другой банк, поскольку мне нужны новые ощущения - другие банки предоставляли своим клиентам приветственный денежный бонус.