I contacted this bank to find out about a cascading mortgage, I didn't know before that there was such a thing, the staff explained everything, it's much cheaper if you extinguish it faster in the first years. I chose this option after all. I contacted this bank to find out about a cascading mortgage, I didn't know before that there was such a thing, the staff explained everything, it's much cheaper if you extinguish it faster in the first years. I chose this option after all.
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Катя К
Level 2 Local Expert
August 9
A good bank, the staff is quite polite, they were able to explain everything exactly how to choose a profitable mortgage, they arranged everything online, and my dream finally came true. Thank you, good service.
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Сауле А.
Level 2 Local Expert
August 26
The service is at the highest level, I thank the manager of the legal branch, Aizada Abdildina for the attentive attitude to the client, efficiency, professionalism! I am very glad that this particular manager is assigned to me. He will always help, he will call back, I always get competent answers to all my questions! I'll bet you five *
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Андрей Курмазов
Level 11 Local Expert
August 7
Thanks to the staff, and the support on WhatsApp is very helpful.
The girls are super! promptly, the card was replaced in the office, they helped to issue a duplicate for her daughter, very quickly and professionally. Then we spent 2 more days checking if everything was working as it should.
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Ольга С
Level 13 Local Expert
September 13
I opened a deposit card in the Russian Federation remotely, an IIN (an analogue of an INN) is required for Russian citizens, video verification with a bank employee takes place when opening, a passport and an IIN number are presented, an account is opened a few minutes after successful completion. Plastic delivery costs 20 thousand tenge, an anonymous card is delivered quickly within 2-3 days. Replenishment is possible through Sberbank and Digit Bank, it happens almost instantly
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OksanaBeutler
Level 9 Local Expert
July 25
The card works in Asia, Europe, and North America. Payment for purchases, cash withdrawal, online payment. The exchange rate was almost stock exchange, now it is also humane. The transfer is instant: via SBP to digit bank, from there in rubles or dollars to freedom Kazakhstan 1% commission. The exchange rate is the same, which is to buy dollars in numbers, which is already from the light to freedom. All questions are answered in the chat by votsapp booster in Russian. I definitely recommend it.
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Красимира Кременска
Level 11 Local Expert
April 5
A great bank in times of sanctions. It works together with the Russian Digital Bank. It allows you to transfer rubles to your accounts in 5-15 minutes and convert them into dollars and euros at a very pleasant exchange rate. You can easily pay with the card of this bank in Europe. Thank him for being there!
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Олег
Level 16 Local Expert
April 4
It seems to me that this is an exceptionally, in my opinion, not very reliable bank. Based on the fact that he is a daughter of a Kazakh bank and secondary sanctions are very likely. I purchased their card and came across the fact that their application was practically not working. It was impossible to track their operations.
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Диана
Level 3 Local Expert
July 15
I didn't have enough money to buy exactly the crossover that I wanted, I was looking for different loan options there, I found a car loan here that was quite profitable, we issued a pancake without even leaving home)) maybe because my credit history is OK. And now I'm on a healthy black cool prado)))
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Стас К
Level 7 Local Expert
July 24
I have an individual entrepreneur who repairs refrigerators, I did not calculate a little for spare parts, I had to take out a small loan to buy what I needed. I was able to do everything online after work. There is no need to go anywhere, this is exactly what you need after a hard day's work!))
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ALIK
Level 16 Local Expert
October 19, 2023
Freedom bank, the bank is all set up well, there are all conditions. It is necessary to strengthen customer service, make a playground for children inside, drinking water for customers.There is also a bookshelf there, it is very good that customers come to read, improves literacy. The bank is working....
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Туров А.
Level 2 Local Expert
May 29
I took a mortgage from this bank at a cascading interest rate. I closed it 6 years earlier. I saved a good amount on interest. If you plan to pay earlier, I advise you to take it at a cascading percentage.
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Андрей Ш.
Level 4 Local Expert
August 7
I took a multi-currency card, there are many currencies at once and it is convenient to transfer between accounts. It is easy and fast to withdraw the currency you need. no problems.
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Алексей Мерлушкин
Level 4 Local Expert
July 27
It was very convenient to open a loan online, I did it for myself when I opened it. I have a small company, favorable terms on the loan..
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Наталья К
Level 6 Local Expert
September 8
I didn't even know that it was possible to take out a mortgage online, everything was processed for me much faster than I expected and now I finally have my own apartment)
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Кондратьев К.
Level 2 Local Expert
May 31
The multicurrency card, of course, helped out when I drove on business trips. There are many currencies on one card, no need to worry about the exchange rates.
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Артур Имельбаев
Level 17 Local Expert
January 18
The process of obtaining cards for foreigners is very well organized, the organization of work is excellent, thank you for that, you helped a lot, explained everything, showed it! I wish you good health and happiness!
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Pavel171084
Level 19 Local Expert
February 1
A modern and bright office, equipped with a waiting room, not the most convenient location from the point of view of geolocation, I was satisfied with everything else.
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АНДРЕЙ Михайлов
Level 5 Local Expert
May 7
A good bank, responsive staff. I took a card to pay for foreign subscriptions and services. There are no problems, everything works like clockwork.
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Владимир К.
Level 3 Local Expert
August 20
Attention for Russians!!! The bank debited the money and does not want to return the amount of 2 tons of dollars. It is unrealistic to achieve a sane answer. To answer the question, you can personally come to collect the money. They say no.
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Tamara Wer
Level 4 Local Expert
August 9
For sole proprietors, as it turned out, it is not so easy to take out a profitable loan, I looked at different banks, here I liked the conditions more and plus that they bought everything online
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Светлана Климова
Level 4 Local Expert
May 23
I contacted you about activating the card. Attentive staff, qualified, explained and told everything, Thank you!
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Ричард Калашников
Level 2 Local Expert
May 26
User-friendly interface in the application, everything is clear. And plus, you can apply for a card / loan online, it is also very convenient
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Kogot Lucsee
Level 4 Local Expert
August 3
I like the format of providing services, the fact that you can register online is very convenient, and even more so a mortgage. We did everything in a day.
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Адель Черничка
Level 6 Local Expert
August 14
Terrible bank, don't mess with them!!!!I paid for the tour through them, the money has not yet been credited to the travel agency account, they have not been returned to me.Where's the money?Silence!!!for that, the commissions are horse-drawn!
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Qeerxx
Level 4 Local Expert
July 19
The bank is really client-oriented, I took a car recently, without any problems this car loan was issued, everything was explained what and how, it turned out profitably
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Ирина Жуплова
Level 5 Local Expert
July 15
I'm finally in my new apartment, thanks to the bank for such favorable mortgage terms. And the fact that they were issued so quickly.
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Фёдор Мещеряков
Level 17 Local Expert
August 20, 2023
В этом банке вам за 15 минут выпустят банковскую неименную карту. Именную не очень хотят выпускать. Сотрудники стараются выпустить побольше карт, чтобы заработать баллы (видимо мотивация такая). Врут что выпуск именной карты это два часа ожидания и 100 тыс тенге (на самом деле 30 тыс тенге).
Карта мультивалютная.
Номер телефона при этом можно российский предоставить.
Тройка потому что сотрудница все же обманула и не выпустила именную карту.
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Дулат Тажиев
Level 2 Local Expert
August 29, 2023
Спасибо главному менеджеру Бейсембаевой Макпал за высокопрофессиональный подход и оперативную работу.
Спасибо банку АО Фридом Финанс Казахстан банк за таких сотрудников!
С Уважением, Частный судебный исполнитель Тажиев Дулат Догдирбекович.
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JulsT
Level 4 Local Expert
April 25, 2023
Отвратительная работа - конские комиссии, переводы не уходят, в чате стандартные отписки, причины проблем просто придумывают на ходу и даже не могут сослаться на свои же документы, чтобы объяснить причины проблем со свифт-переводами.
После взаимодействием с таким банком понимаешь, насколько же крутые крупнейшие российские банки. После них даже не привычно, что бывает настолько отвратное обслуживание как во Фридом.
Изначально думала, что раз основатель сам из России, то и банк ничем не хуже остальных российских банков. Ужасное заблуждение, которое стоило мне огромного количества нервных клеток, которые полегли в беспощадном бою в бессмысленной переписке в чате, пытаясь добиться от них хоть какого-то ответа.
Поберегите свои нервные клетки
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Филиппов Алексей
Level 22 Local Expert
May 29, 2023
Потрясающий сервис для тех кому нужна рабочая MasterCard. Карту привезли через 3 дня после оставления заявки. За рубежом работает без проблем, к apple pay привязывается без проблем. Через Свифт перевод деньги приходят на следующий день, если открыть карту Цифра банка, то с нее на Фридом пополнение в течение 10 минут. Не забудьте уведомить налоговую после открытия
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Рахметбекова Аруна
Level 2 Local Expert
September 5
The service is terrible!A manager named Ainur (table 19) does not know the answers to basic questions, answers very rudely and is dissatisfied.
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Аружан Закиева
Level 7 Local Expert
July 19
A very convenient product is a digital mortgage. You don't need to collect a bunch of documents, and everything is processed online. I chose a very cool apartment option, on the same floor as I wanted! Thanks
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Камила Асимкуловa
Level 15 Local Expert
December 14, 2023
I do not know what to write about the bank exactly.
But I want to say about terminals, they don't have them.
To make a payment, you need to go around the whole city
Only two branches of the bank may not have been developed yet.
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Мария Ф.
Level 7 Local Expert
September 18, 2023
18.09.23 при открытии карты, сайт написал обратиться в офис банка. Приехала в головной, Астана, там не могут не резидетнов оформлять в рцчную в программе, только онлайн. Онлайн естественно не проходит. При мне человек 5 сограждан, также по лучили отказы. Это политика. А банк вроде норм)
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Вилли Г.
Level 6 Local Expert
November 24, 2022
Остерегайтесь банка Фридом Финанс Казахстан. Это не просто плохой сервис, это угроза остаться без ваших денег.
На протяжении трех недель не могу ни снять ни вывести деньги в другой банк. По глупости завел туда приличную сумму. Пытаюсь снять в банкомате - ошибка, неверный пин-код. В течение недели разбираемся с службой поддержки, на их стороне все хорошо, но три банкомата разных банков не принимают пин-код. Сейчас карта заблокировалась, в службе поддержки снимают блокировку, но карта не разблокируется. С переводами в другой банк еще хуже. Три недели не решается вопрос, в службе поддержки утверждают, что нужно всего лишь внести маленькие исправления в мои личные данные, но никто не может их внести. Последнюю неделю звоню ежедневно, каждый раз слышу "перезвоните через пару часов, проблема вот-вот решится" и ничего не меняется. Пробиться до руководства невозможно, а служба поддержки лишь обещает что проблема решится и нужно подождать. Обходите этот банк стороной. Я читал отзывы перед тем как стать их клиентом, но подумал. что отзывы пишут недовольные жизнью люди и не может быть все так плохо. Но может.
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Денис Кораблев
Level 9 Local Expert
March 9
If you need a non-Russian card, a super bank. A multi-currency account. There is also a related bank in the Russian Federation. Money is transferred in seconds 😉
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Константин Дорманчук
Level 16 Local Expert
June 15, 2023
Лучший брокер на рынке. Хороший банк цифра. Я довольный клиент. Хочу отметить Романцева Дмитрия как лучшего профессионалатв своем деле. Работает быстро и чётко
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Dmitriy Bagaev
Level 8 Local Expert
October 31, 2022
2 недели назад открыл счёт и получил через курьера карты
Перевёл приличную сумму в евро из российского банка, электронный платёж был зачислен только на третьи сутки
Попробовал часть денег отправить на другой счёт в Европейском банке
Не через онлайн банк, не через мобильное приложение деньги отправить не удалось.
Попытался дозвониться до службы технической поддержки по телефону на сайте Звонки не проходят! Несколько раз звонил по другим телефонам, в том числе указанным на банковской карте. Каждый раз когда удавалось дозвониться отвечала весьма милая барышня,
которая ничего не могла объяснить и переводила звонок на специалиста, который не отвечал. Последний раз ждал ответа специалиста более 30 минут, в результате звонок был сброшен При попытке поменять пароли доступа к онлайн банку счёт был заблокирован.
Платежи по карте не проходят.
Вот уже несколько дней пишу по проблеме в чате но никто не отвечает
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Сұрағыңызды қабылдадық. Міндетті түрде жауап береміз. Күте тұрыңыз.
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Очень мягко говоря я в шоке ….!!!
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Сергей Алексеенко
Level 9 Local Expert
January 10
The best bank))) the bank is connected with the Figure, it is optimal to deposit money from abroad, the dollar-ruble exchange rate is at the proper level, the transfer by phone number is instant to Russia. Thank them for that)
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Марлен Талгатов
Level 6 Local Expert
July 24
My wife found this option in a bank, a digital mortgage, we were able to quickly buy out the apartment we wanted, and we didn't even have to drag ourselves to the bank with a bunch of papers. Everything was done online.
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Tatiana Barkhatova
Level 4 Local Expert
September 8
Very friendly staff. An advanced bank.
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Актан Саттаров
Level 5 Local Expert
August 20
For those who often travel abroad, it is very profitable to open a card in Freedom, 7 currencies. I have not seen this in any other bank in Kazakhstan. Very convenient
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Нурсултан Абишев
Level 3 Local Expert
August 16
Convenient location, there are practically no queues, a spacious office and the staff are very helpful.
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Петр
Level 14 Local Expert
July 3
Good branch, good bank, I love Kazakhstan
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Игорь Николаевич
Level 12 Local Expert
June 3
Blue bucks are always available, a great place.
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Вячеслав Кириченко
Level 8 Local Expert
August 11
There is a coffee machine. A small queue. There are many managers
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Алия Егимбаева
Level 2 Local Expert
June 26
I have been paying my mortgage for 3 years now, and there are always problems with the terminal
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Елена Мэйнра
Level 5 Local Expert
August 29, 2023
Отвратительное работают! Долго! Комиссия жуть! Я надеюсь у сотрудников зарплаты по млн руб! Иначе это лохотрон! Ответа не дождаться. Выбирайте другой иностранный банк