terrible service. I sat for about 45 minutes and the queue didn't even move. the bank's specialists did not know how to conduct a banking operation for people. one makes tea for the client, the other runs around asking how and what to do, then they decide how and what to do in the place. It's a mess.
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Юлия Смирнова
Level 2 Local Expert
March 4, 2024
I sat in line for 40 minutes with a queue of 0 people. When I sat down to see a specialist, it was from a simple operation: to collect an overpayment on a loan, I sat for 30 minutes in complete silence, then the computer froze. Bottom line: I was late wherever possible due to the slowness of the staff. Rating 0
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Сергей Сердюков
Level 12 Local Expert
December 4, 2024
A very good bank and wonderful staff
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Kristina Efremova
Level 2 Local Expert
April 20, 2024
Terrible service. We came to the bank branch, took a coupon, and waited for the employees to talk on the phone. It is unclear how the queues are distributed.
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Darina
Level 11 Local Expert
November 4, 2023
The best bank for me. And they are not harmful with the exchange of banknotes in dollars. I am grateful to them.