I will try to be as correct and objective as possible. An egregious case of behavior of a bank employee Veronika Viktorovna Talovskaya . I came to open the card , having previously learned that an application and a certificate are required for this . This employee asked me to provide documents confirming the purpose of the transfer!!! Although there is no transfer, I open the card and maybe I will use it in the future. Provide information about income, and this is a 126-page document! And in the end she tore up my documents and refused to serve them. I can't figure out where the management is looking! I tried to go to the director , he 's busy with a meeting . I spent the whole day in the bank! One thing is answered on the phone , another in the bank . What a behavior , what an attitude . I do not recommend it, unless there is a special need, do not even try to work with them. They do not respond to the claims . In one word , it 's like in some kind of shop , not in a serious bank . !