I wanted to share a story that happened to me on 09/05/2024.I came for a manicure to the "TOP" master Olga Tarasevich.The beginning of the relaxing manicure procedure began with a menacing and habalistic -sit straight and close to me, it was pronounced in such a disgusting form that the master and the client sitting next to it turned around.I was embarrassed and humiliated and immediately realized that I would have to redo my manicure.The story didn't end there.In the same tone, they told me - "Spread your hands", "I won't build up to it, the wrong procedure" (my little finger was missing at the root).I asked for nude copies of varnishes, I was given copies of gels (why is unclear), I asked to give others, because before that I came for a manicure and I remember for sure that there were other versions of varnishes.I asked to show the rhinestones, she began to impose a sequined top on me (the idea that I voiced was-one large rhinestone on the cuticle on the middle finger and two on the sides of it), made five rhinestones of the same size on the ring finger))))None of my wishes were fulfilled, she knows better)))Starting from the white color, which, as she put it, "looks like a corrector", ending with rhinestones of the wrong size, quantity, on the wrong finger.By the way, about rhinestones-I don't know how to do it right, but licking an orange stick in front of a client to pick up a rhinestone and put it on my finger, I think it's at least buee.+ This was the only master in the salon who worked without gloves, apparently she can.The most interesting moment happened around 13:15, when she silently grabbed my right hand with both hands and pulled it towards herself)))I jumped up)))At the end of the procedure, she switched with me to "you"-"take your hands out of the lamp, show them, turn them over" and so on...... Although she did not cross over.I thanked her and started looking for a place to get my new wedding manicure.After the manicure (which lasted an hour, Olga quickly packed her things and ran home, apparently she "turned off" all my wishes in order to go home faster)Thus, the boorish and neglectful attitude of one unprofessional employee can allow you to lose a regular customer.If the question arises why I didn't mind when I did something I didn't want to do (for example, with rhinestones), then I will say the following, for the sake of interest I decided to see where it all leads, because after the first one-"sit straight" in my head I was looking for another master)))They didn't even offer coffee for an hour.Only the administrator offered, after the manicure, because there was a gap between manicure and pedicure procedures, I would have to sit in the salon for an hour to wait for the pedicure master, but master Julia came half an hour early.She arranged me on a chair, talked politely, even offered me coffee!!!!!The master is super, high-quality and without any power techniques that Olga used)))
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ANNA BOCHARNIKOVA
Level 3 Local Expert
July 16
It is very comfortable and cozy here. Friendly staff and excellent customer service. I especially liked the massage. Thank you very much for the pleasure!