Beauty House Otter
85 reviews
February 27
I got a massage from Olga's specialist, there was a classic back massage and several sessions of lymphatic drainage massage. Thank you so much for the excellent quality massage. Olga is very attentive to the client's response to the impact, carefully examines all areas. My neck and head don't hurt much anymore, my shoulder blades are more mobile, and my skin is soft. I'll definitely come back.
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November 28, 2024
A very cool and atmospheric place♥️. It is warm and cozy as at home. The masters are at the highest level. A very cool haircut, the master told me everything, advised me how it would be better. I'll be back. Thank you. 🫶
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November 28, 2024
The updated salon causes a lot of emotions and delight. In addition to the pleasant atmosphere, aesthetics in all details, you can relax body and soul here. A huge selection of services for both women and men (which is important!) Wizard wizards, admins are sweethearts. I recommend
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October 21, 2024
A worthy place for body and soul, massage therapists work wonders, posted photos before / after the first session, manicure master Katya zhigdis is the goddess of her craft, recommendations for onycholysis and high-quality manicure / pedicure are always at a high level, and short men's / women's haircuts, Anna's Mironchik, are just a "bomb", since I always cut my hair very short, I changed a lot of masters, and here everything is in one place, full of delight
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September 14, 2024
Sweet coffee, pink cape and Marilyn Monroe's smile))) I found a place for girls)) stylish and cozy)) the staff is very friendly. Anya master impressed with her openness and simplicity in solving complex problems)) it is very pleasant to find contact with the master, which does not happen often) thank you very much) I will be back again
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February 9
Hello! I would like to express my gratitude to the pedicure master Valeria and the administrator Oksana! The girls took into account my wishes at the end of the working day and decided to stay for an hour so that I would come out of the salon boastfully! Girls, you have kind hearts! You exude a smile, diligence and respect for customers! I want your office to appreciate such employees and come up with a reward system for efforts and delays at work! I have already signed up for another procedure and from now on I will visit only your salon. And I'll only go back to Valeria for a pedicure.
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December 11, 2024
To be honest, the first time I didn't appreciate this place. The basement is cramped, the administrators did not offer anything. They dyed and cut my hair well, but the master did not introduce herself, she was not in a professional apron, just in clothes. I returned the second time by accident: my manicure master was busy, but it was free here. I signed up, and was extremely surprised: master Valeria quickly and efficiently did a manicure, which is worn for more than 2 weeks without chips and flakes. And of course the interior pleases the eye :) insanely beautiful! They didn't offer coffee (and I didn't ask for it). But I'm coming back for the fourth time :)
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March 7
The first time they signed up with the wrong master (does not cut short hair) and I just drove 30 km in one direction (I live in the region). Well, the second attempt seemed to be successful, the master is in place... But I cut it so that you can't look at it without crying - it doesn't suit me at all. By the way, they didn't offer me any compensation for the first loss of time, as if that was the right thing to do, just think, I lost 2 hours on the way there and back.
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October 19, 2024
The online recording is just disgusting!
I signed up for a haircut, and then it turns out that they didn't fix it. Well, I agreed to another time in the salon, then I get a call that the master does not do short haircuts. Maybe for a start it was worth clarifying with the client which master can work with such a length!!! As soon as we moved into the new building, the quality of service deteriorated very much!!
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January 27
It's a very convenient recording, you don't need any calls, everything is clear. The day before the visit, they check whether the entry is still valid.
It's a little confusing that facial hair removal is right at the entrance (still, the issue is quite personal), but not critical. Most likely, because the procedure is fast.
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February 12
Hello! They dyed their hair with their daughter and their hair became very electrified, even now you can't just run your hand through your hair. Maybe there's something wrong with the paint in the salon or the master overexposed it on his hair. We sat with the paint for a really long time. Now we will treat the hair :(
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August 29, 2024
A lovely and cozy salon. The friendly girl at the reception. Massage therapist Anna conducted a classic massage session, after which it became much easier for me. He is confident in massage techniques and has strong hands.
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June 10, 2024
It is always with great pleasure that I come to the Otter salon. All the masters I have visited here are real professionals. And also a very cozy atmosphere and pleasant prices . I am happy to recommend this salon to all my friends and acquaintances.
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March 25
An ideal place for non-punctual people.
My case is not an isolated one, as I managed to notice.
I'm sure in normal establishments the choice always falls in favor of a punctual customer, but here it turns out the opposite.
I came to the spa program at the appointed time.
It took 5 minutes, the receptionist said that she still had to wait.
When 15 minutes had passed, I didn't want to wait for a massage anymore.
Exactly 20 minutes later, I went out, and at that moment, the master still hadn't come down to pick me up.
There was no apology from the administrator, while I was waiting for tea/coffee, they didn't offer it (which is strange, because the administrator probably knew how long I would have to wait), no discount, etc. was offered either.
The administrator's "excellent" suggestions are to reduce the amount of service (I will immediately give an unsolicited recommendation - this should have been offered to latecomers, this is usually done in normal institutions), sign up for another day…
There was a hope that maybe they would write a text message with apologies, but no..
update:
After apologizing on the phone, I decided to take a second chance!
I signed up for the same service just the two of us.
The day before, they call and say that their program doesn't work that way and they won't be able to provide two masters, so either go alone or we can record another day.…
We recorded about a week in advance!!!
I told them about it on Instagram, they decided to ignore my story))
Why ask for a second chance to behave so stupidly?
Draw your own conclusions
As for me, it's terrible and they don't care and they're not really trying to fix anything.
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November 10, 2024
It's a very cool place, I've been going to hairdressers here for several years, and in the new format it's just an aesthetic pleasure to come here, it's impossible to leave without photos in mirrors
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April 28, 2024
The masseur Inna is just great. I got to her for a lymphatic drainage massage. It's better than wonderful. A specialist in his field. There are nice girls at the reception, tea and coffee are always offered after the massage. Will I come again? Definitely yes. Do I recommend visiting? Sure.
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February 27, 2024
A very atmospheric place 😍
I went to a consultation on hair extensions, I was completely delighted!
A beautiful receptionist girl treated us to coffee, and master Diana told us in detail about the procedure, relieved us of all fears and doubts)
The place itself is very beautiful)
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December 1, 2024
A one-of-a-kind beauty house where all services are provided in one place. From nails and hair, to peeling and massage
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February 12
It's a great place. Friendly staff. Business botex hair , I was very pleased)
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July 27, 2024
Not a bad salon. A wide range of services. My daughter cuts her bangs here every time. Everything is done at a high level. Friendly personal, reasonable prices
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February 12, 2024
It is a very customer-oriented institution. They have 2 points in one yard. Everything is clean, beautiful, the masters (I was on eyelash extensions and eyebrow correction) liked it, the result is the one I wanted. They make coffee, smile, raise your mood) I recommend it!
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July 23, 2024
I was booked for a pedicure at 14.00 today, I came at 13.50. They told me to wait a couple of minutes. At 14.10, she asked what was the matter. It turns out that the previous person was delayed. As a result, at 14.15 I just left. I'm calculating my time too. If a person is late, that's his problem. Why are you taking it? You know you have a record! Because of your negligence, I wasted an hour of time, and even a tenner for a taxi.
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March 15, 2024
A small salon with a comfortable atmosphere. I had a pedicure with Ekaterina Shkumat. A professional craftsman, a nice girl. A high-quality pedicure, sensible recommendations.
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July 30, 2024
A wonderful manicure, everything is very neat, a thin elegant coating, the mood immediately lifted! I will sign up for Dasha again! ❤️❤️❤️👏👏👏
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September 30, 2023
Hello. I came to the salon for the first time for a manicure and was very pleasantly surprised. I went to a new branch and the administrator found out which master she said it was close, in the yard. And here's a magic phrase, let me walk you out! Very professional and pleasant. The manicure master, Victoria Ostapko, from the first minutes endeared herself to herself. She worked very carefully, it is noticeable that she likes her work, and I was very pleased with the result of her skill. I will definitely return more than once to the salon and to this master.
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3
May 1, 2024
Good specialists.
I've been here for massages, haircuts and pedicures.The wife also loves massage here.Polite staff.Decent service.
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December 12, 2024
This is not the first time I have chosen this salon. Always excellent service 👍
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January 9, 2022
A very nice beauty salon, small and cozy. Attentive staff. I really remember the receptionist Elizabeth, lifted my mood, gave me delicious coffee, from the bottom of my heart, thank you!
I also want to mention the cosmetologist Svetlana, an excellent specialist, helped solve my problem, picked up professional care ! A sweet and polite girl. I am really looking forward to her return from maternity leave!
The prices in the salon are very reasonable! I definitely recommend it. You can come and do all the necessary procedures in a few hours, a large selection of craftsmen.
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March 15, 2024
I really like the massage from Inna's master.Strong hands, a professional in his field.A very nice man.If you want to fly into space, it's all about Inna!Sign up and fly!!!
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December 11, 2023
A very good salon, a wonderful team, professionals in their field, and in general sorceresses, create beauty and a wonderful mood. I recommend visiting this particular salon.
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July 29, 2024
It looks more like a barbershop around the corner than a salon, it is dusty, the receptionist did not offer tea, coffee, water, but sang songs and loudly conducted conversations with other employees.
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March 11, 2024
Excellent massage therapists Inna and Alexandra work here. My muscles finally relaxed. I will recommend you to all my friends and acquaintances.
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December 19, 2023
A pleasant place, polite, attentive and kind staff. I've had my hair cut here more than once, pierced my ears - I like everything.
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September 13, 2023
Tatiana Pilchyuk is the best manicure master. With her, I realized what a perfect manicure means. I used to get manicures from different masters and it was normal, but I just had nothing to compare it with. Tatiana is a perfectionist and a true professional.
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March 15, 2023
I go here regularly to the cosmetologist Irina. I really like the result and the process itself. The salon itself is beautiful, cozy, the girls are polite and friendly. I want to come back here!
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March 29, 2023
A pleasant atmosphere, coffee is always offered during the procedure. Good craftsmen. I go for a pedicure here, I've put on makeup a couple of times. Cosmetology is on the level. In general, it's good that you have a lot of profile.
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December 10, 2023
Great place, pleasant atmosphere, polite staff, delicious coffee, positive and pleasant!
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September 12, 2022
Katerina Kozlovskaya is a wonderful master. I regularly get a haircut from her and do botox for my hair. Thanks to proper hair care, I grew my hair below my shoulders, and the condition of my hair improved noticeably. In the salon you can buy all kinds of hair care products and not only. The cost is normal. You can make an appointment with the master for the next few days. Delicious coffee as an additional bonus, including takeaway))
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September 12, 2024
A quiet, cozy place. Everything is there except food.
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September 26, 2022
A great salon.
Pleasant staff, very good administrators.
I bought a certificate, everything was at the highest level.
I also recommend ear piercing in this salon, everything was quick and painless!
Thank you very much❤
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February 28, 2024
Excellent craftsmen!!! Girls are smart, they know their business, beauty will save the world)))
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November 10, 2022
I have been visiting this salon for a long time. I've been doing manicures and pedicures for many years with Alyona, a nice girl, high-quality work and conversations only on business) Massage and cosmetology - from Daria, advises on what to work on,
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June 21, 2022
We were there 1 time, pierced my sister's ears, everything went quickly and relatively painlessly, and at a low price. The room is cozy, pleasant and polite staff.
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March 10, 2024
yes, I only come here, nice staff, everyone has their own favorite master).
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November 28, 2024
Girls, you are the best
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January 5
The best salon
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September 12, 2021
My granddaughter's ears were pierced for 4 years, she liked everything very much, the girl is very pleasant, sociable, explained everything in detail how to take care of the lobes so that they heal quickly, and indeed, our princess's ears healed very quickly, as if the earrings were glued, as the master herself said, and in the end she handed over a certificate that the child was very It cheered me up. Thank you very much, I will recommend your salon to my friends
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April 17, 2022
They will always call the day before with a reminder of a visit to a cosmetologist. Tea and coffee are always offered both with you and on the spot.
I use the services of Daria's cosmetologist. She will always tell you about the procedures, monitors the skin, gives advice.
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June 9, 2022
I go for laser hair removal. I like and see the result👍🏻 The staff is qualified, they will answer all your questions!
I recommend
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May 1, 2022
After a facial cleansing procedure from blackheads, my teenage daughter developed a large hypertrophic scar on her chin. The salon has not taken any effective measures to eliminate the consequences of this procedure. They absolutely deny their guilt, they are not responsible for the consequences. Nevertheless, the child's face is RUINED
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