beeline

Rating 4.4
779 ratings
Rate this place

245 reviews

By default
Level 3 Local Expert
September 30, 2024
they imposed a premium family tariff for 13,000 tenge, promised unlimited and eventually 200 GB for a month, and then the speed does not even send messages in whatsapp
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Level 3 Local Expert
April 13
The Internet is good. The connection catches everywhere. I recommend Beeline to everyone!!!
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Level 3 Local Expert
May 21, 2024
I wish you to use Belain communication more, it is a very good connection and the service is excellent.
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3
August 9, 2023
There has been almost no home Internet for a month now - it appears for a couple of minutes and turns off again. The technicians have already come several times, done something, but the result is zero. The engineers refuse to go, although the problem is on common equipment - a call center employee said that there is a problem with the power supply from KSK. Here is such a customer service...
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Level 21 Local Expert
February 6, 2024
The impression is the same: there are a lot of people. The queue is slow, but the specialists are working well. Our problems were solved quickly and efficiently.
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Level 10 Local Expert
December 1, 2024
Nice to come in great location
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Level 2 Local Expert
April 30
The queue is very long and the waiting time is very long.
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Level 10 Local Expert
September 6, 2023
The worst mobile connection! Not only do paid services connect by themselves for a lot of money, but then it is almost impossible to find and disable them through the application. Recently, I transferred money to the wrong number to return it, it says that you need to fill out an application and send it to the website. I honestly printed the application, but when sending the corrected application, not the entire card number is saved, where the money needs to be returned and nothing can be done🤣I wanted to file a complaint on their official website, but it turned out to be impossible 🎉in general ***, divorce. I do not recommend it
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Level 5 Local Expert
June 24, 2023
Hello, I want to share my negative attitude of Beeline to my subscribers, the fact is that I have two Beeline numbers that I have been using for more than 15 years, I switched to Megafon because megafon offered good conditions unlike Beeline, they offered a discount on the second number and decided to stay a year has passed and on June 9 they wrote off the full subscription fee, calling the operator, they told me that they could not extend the discount and offered not to use their connection, this is the attitude of course, after so many years and I did not expect such an attitude, of course, well, we will look for good tariffs from other subscribers and of course switch.Later I will add a review to which operator I switched to, and I wish everyone to think about Beeline!
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3
Level 11 Local Expert
February 28
Everything suits me, both the service and the connection...
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1
Level 7 Local Expert
August 27, 2024
A good manager served us, Mokh Daria explained everything in an accessible way
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Level 17 Local Expert
November 29, 2024
Good branch, courteous staff
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Level 5 Local Expert
May 31, 2023
Oh, so we got our hands on Beeline, maybe someone else came across it, I hope for support and resonance, because we are talking about a real deception.. Maybe it's a small thing, of course, but the situation is not pleasant, the sediment remains as always. In short, in April I contacted Beeline in order to connect home Internet and TV, they told me all the current tariffs, conditions and their prices, which did not suit me, because there were more favorable offers from other telecom operators. He refused, argued the price and agreed to connect with another company. A couple of days later, they call back from Beeline, they start their favorite songs about what an important subscriber I am, how long I have been using the services, and that only today and only for my beloved is a mega-profitable super tariff available, to be precise, 500 rubles for the first two months of service, taking into account the rental of a TV set-top box and a router, and then 550 rubles for the entire period of use.. It smacks of love, I thought, but still I have not found such conditions anywhere before, so I agreed, canceled the contract with another telecom operator and sacredly trusted my beloved bees. A month passes, the second one comes, I go to my personal account for the sake of interest, and lo and behold, what do I see there? The price for the next month is 800 rubles, not 550 as promised. Naturally, I knock on the support, they say that's right, there was a promo period for 500, and now 800, what questions?! But there are questions, they promised me completely different conditions. Well, a couple of minutes of standard communication, which is difficult to distinguish from a conversation with a robot, so we don't come to anything, the next step is to call the hotline. In general, the conversation is similar, no one knows anything, everything is correct, the tariff does not exist, I probably heard something wrong with my ears in my old age.. I ask you to raise a conversation with the operator, who "in order to improve the quality of service, all conversations are recorded" should have been, which obviously I get a refusal and the impossibility of this terrible act. They offered to make an appeal, send it to the third operator, who will then transfer the case to the tenth, and after thirty working days I will receive an answer from the fiftieth that everything is fine, Beeline has nothing to do with it, I am definitely confusing something. As usual, the guys do not intend to solve the problem, or they believe that there is no problem, however, they promised me one thing, even when connecting they gave me a piece of paper with tariffs, where the same tariff for 550 rubles is indicated, but they tell me that there is nothing like that, in addition, the installer-plugger left his phone for communication in case what, attempts to get through to end with long beeps.. When drawing up the contract, it was promised to send it to me by e-mail, well, I'm like such a trusting guy, mail is so mail, I didn't climb there, I thought, well, let it be, I don't need it.. An-no, you still needed it, and what's the result? Futile attempts to scroll through the mail today for several months back and forth from the day of connection failed miserably, no contract was found.. Which means what? This means that it is unlikely to prove something in this situation, there are no grounds at all for the word, as usual, complete impotence in the fight against lawlessness.. I was cruelly deceived, and unfortunately ordinary mortals cannot prove it. And this is all by the way, provided that the router sometimes simply stops functioning, so even at the moment of writing a review, I don't have Internet all day, probably this was the last straw that brought me to writing a review on this unfortunate company and situation.. If suddenly someone has encountered something like this, tell me, does it make sense to write a written complaint to the head office, or is it easier to send bees to the gloomy corners of their hives and connect another operator?
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Level 2 Local Expert
June 26, 2023
Previously, I always praised the mobile operator beeline. But now, in the last month, the quality of mobile communications has deteriorated dramatically. It's as if the management of the mobile operator doesn't care about their customers and has given up on the state of mobile communication. The main thing is that money is steadily falling into your pockets. You go to Beeline offices and complain about the mobile Internet. And they answer that everything is working normally and there are no failures. Although we complain that it is impossible to watch movies or play games on the Internet. The ping is always high. And why do we pay such money if the quality of communication is at the very bottom
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Level 8 Local Expert
December 28, 2024
I stood in line for 40 minutes to replace the SIM card
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Level 6 Local Expert
December 15, 2022
The service is fine. The managers are responsive and friendly. Queues are probably inevitable, given the small space and the huge number of Beeline subscribers. Overall, better than expected, but worse than it could have been. It's pretty clean, despite the weather conditions
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Level 5 Local Expert
August 31, 2024
Few people, fast service, clean and tidy
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Level 9 Local Expert
January 11
Everything is fine, wonderful
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Level 2 Local Expert
August 18, 2024
Che for fignya set 0 i pay 15 thousand per month but set does not keep animals corrupt
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Level 17 Local Expert
December 15, 2024
It is dirty and managers are not very motivated to work
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Level 8 Local Expert
March 17
Very slow maintenance
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Level 2 Local Expert
October 10, 2024
The staff is super. It is immediately clear that they are trained immediately for quality.
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Level 7 Local Expert
March 6, 2024
Excellent service, fast service, competent staff.
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Level 2 Local Expert
January 29
The tariffs are expensive and the network is not working well
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Level 2 Local Expert
August 21, 2024
Rahmet is very pleasant to talk to and polite staff
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Level 10 Local Expert
July 12, 2024
We did not solve the problem (we did not say we will call you and a week has passed.. not competent employees
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Level 4 Local Expert
March 22
It was a pleasure to visit!
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Level 20 Local Expert
February 25, 2023
In general, a reliable operator with an affordable service and a range of services. There are gaps in the nearest Moscow region in terms of coverage and a couple of times I faced the connection of unnecessary services and an increase in the cost of the tariff.
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Level 11 Local Expert
February 22, 2023
Buying a SIM card, choosing a number and linking an e-sim to a smartphone - this was of interest when visiting the Beeline office. The staff quickly helped with all the questions. Thank you so much.
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Level 18 Local Expert
January 22
Most importantly, there is no queue
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Level 6 Local Expert
February 1, 2024
Mobile Internet on January 31: TERRIBLE does not ship at all! :( Upd: everything was fine today, thanks ^-^
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Level 8 Local Expert
October 12, 2024
To be honest..... I do not advise you , do not think that out of personal dislike or something like that , but this is really a utopia , and a waste of time and mood , even the aura there is bad , and I am generally silent about tariffs 😉
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Level 7 Local Expert
October 14, 2024
Home Internet is a waste of money, but a good mobile Internet
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Level 2 Local Expert
July 31, 2023
I don't understand why when I top up my balance, some money goes away as a commission. I wanted to pay back the tariff, but the application does not log in why? Do something with the app instead of adding promotions
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Level 3 Local Expert
May 30, 2024
I waited 10 minutes for the operator to be contacted, and then they dropped it, it is impossible to reach them from other operators
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Level 11 Local Expert
June 7, 2024
It's all good. But the queue is always long...and so the office is cozy and bright.
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Level 12 Local Expert
April 3, 2024
They explained everything in detail and helped, chose a beautiful room, no one was in a hurry
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Level 5 Local Expert
March 2, 2024
The service for 2.... As well as all the communication provided by this cellular company can be said to be terrible.
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Level 10 Local Expert
February 15, 2023
There were only 2 operators in the hall, and then people sat with one consultant for a very long time, as a result, they had to wait about 40 minutes to get to a specialist. There are no complaints about the consultant, it is clear that he did not work on the dump, answered all my questions, helped connect the SIM card to the phone
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Level 30 Local Expert
March 5
Fast service 🙂👍
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Level 6 Local Expert
March 22, 2024
The service is great, the operators work great!
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Level 2 Local Expert
December 20, 2024
Very bad connection
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Level 9 Local Expert
June 4, 2023
Beeline company, inexhaustible workaholic signalers, my Respect to you, to provide services so quickly, and to be sociable at the same time.. It's just without words.
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Level 12 Local Expert
September 18, 2024
It is expensive to use this company, so I terminated everything with them.
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Level 9 Local Expert
September 14, 2023
The staff is very polite and competent. Thank you for the excellent service!
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Level 8 Local Expert
June 18, 2024
The Beeline room in the Beeline center is 3 times more expensive than in a regular store!!!
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Level 22 Local Expert
January 24
The Internet is more or less
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Level 9 Local Expert
April 17, 2024
Beautiful cozy office, friendly staff
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Level 13 Local Expert
September 28, 2024
The connection is terrible, the Internet has been generally bad lately 😡😡😡
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Level 5 Local Expert
August 18, 2024
There is nothing to complain about. There should be toilets in such places.
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