beeline

4.2

143 ratings

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Maxim Strygin

Level 4 Local Expert

Today I have received a perfect service. There was a queue but it progressed reasonably fast. The hosting receptionist guided and helped on arrival. There is a very nice and comfy waiting zone. The operationist did everything to resolve my situation. Thanks!

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Светлана Голованова

Level 10 Local Expert

The endless queues in Beeline are very annoying. No matter how many times I come for a consultation, it's always like this. The operators are not very qualified, maybe not all of them, but I have come across such. They are always gloomy and not very friendly. Working with people requires a friendly and attentive attitude. I wish these qualities to be an integral part of your work. It's good for us, it'll be good for you too

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Татьяна Кузьменко

Level 7 Local Expert

Waiting in line for about 2 hours. There are 10 people per hour. The quality of service is low. The young man spoke to me "through his lip ", I did not get an answer to any of my questions. When asked to provide a range of Beeline tariffs, he said: disconnect from this tariff, then check it out. Beeline management should pay attention to the incompetence and inconsistency of the staff.

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Анна Мочалкина

Level 10 Local Expert

We arrived, stood for 40 minutes, the queue hardly moves, there are 30 people in front of us, only 3 operators work in the hall. It is almost impossible to resolve the issue. They didn't wait and went to look for another operator.

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Валентина Слесаренко

Level 2 Local Expert

Thank you to the call center staff for their help with my request. The service was conducted in a calm atmosphere and without delay. You can contact us with any questions, specialists are working.

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Цургаева Анастасия

Level 18 Local Expert

Well, in short, the "Stone Age". It's mind-boggling to take a ticket to the queue, and still sit waiting for your turn for 2 and a half hours. I want to applaud standing up!!!

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Василий Ленченко

Level 11 Local Expert

A large Beeline office, spacious, modern, a good selection of smartphones, accessories, there are vending machines for replenishing the phone balance in cash, a beauty contest was probably held specifically for the consulting girls, everyone is stately, the speech is clearly delivered, admired)

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Александр Филиппов

Level 4 Local Expert

I waited an hour and a half for my turn. He left without waiting. The operators are working, of course, but there are not enough of them. Of course, everyone will be served, only if you have half a day left..

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Павел Тебякин

Level 5 Local Expert

It bothers me that the company's employees take pictures of the original documents on their tablets and ask them to take the document in order to take a simultaneous photo of the face and documents. I thought it was forbidden! But otherwise they refuse to apply! Is it possible to make a secure confirmation through IT?? The issue has been resolved, but the possibility of photo leakage remains!

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Шамиль Асабаев

Level 16 Local Expert

Excellent spacious stylish office in the city center. The quality of service is excellent, the managers are competent and well prepared for work. Everything is done quickly and efficiently! Super!

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Ирина @spina_uka

Level 13 Local Expert

A very good center. Clean and spacious. Comfortable places to wait. Electronic queue. Everything is within the framework of a comfortable service. You can quickly and easily get an answer to a question that is relevant in this area.

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марина гопоненко

Level 13 Local Expert

It's hard to talk about Beeline in general, they often raise tariffs completely, they even charge pensioners, and the connection is shitty, which their bosses generally think if they continue to raise them, everyone will refuse them altogether.

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Лариса Т.

Level 4 Local Expert

A great center. The queue is moving fast. The service is courteous, the consultants explain in detail all the incomprehensible points, help you choose the right tariff and promptly solve customer problems.

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Сергей Попов

Level 9 Local Expert

The horror! Starting with a non-functioning electronic queue, ending with two operators for the entire hall. Not recommended

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Мила Красавина

Level 9 Local Expert

We were served quickly and politely. Thank you. There is a water cooler in the lobby. The air conditioner is working. There is a sense of caring for the client.

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Макс Моторин

Level 4 Local Expert

Very shitty service,poor staff, very rude and ill-mannered staff,they work impressively for a very very very long time, they serve no nerves, no matter how many times I was so nervous, I had to Drink valerian, I advise the director of the department to take up staff education or it's better to change everyone

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Шынар Досаева

Level 9 Local Expert

Having failed to find the branch on Vinogradov, I flew here with thoughts in my head whether I would make it or not before closing. I made it. They helped. Thanks!

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Анатолий Журавлёв

Level 7 Local Expert

The service is disgusting, it's a pity there are no zero stars, huge queues, the consultants are stupid

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Татьяна Кузьменко

Level 10 Local Expert

One time at a time is not necessary. I have applied more than once, I have always received detailed advice, correct managers. Queues have been a constant phenomenon lately. Half of the 8-9 tables are working. In terms of service time, it is comparable to obtaining a multimillion-dollar loan from a bank.

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Евгений Н

Level 8 Local Expert

It's just awful. The queue is like the beginning of the two thousandth The staff is not competent

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Darya Agapova

Level 12 Local Expert

A good center, pleasant and friendly operators, quickly served

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Александр Пивнев

Level 3 Local Expert

Yes, it's terrible, to find out the cost of the phone you need to take a ticket, tin

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Татьяна Гребенкина

Level 7 Local Expert

The room is spacious and beautiful, the service is courteous and quite prompt.

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Виктор Г.

Level 4 Local Expert

Autumn is an expensive connection, the Internet.I'm not happy.I'm using Altel now.

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А.

Level 4 Local Expert

May 6, 2025 employee Aizhan. Unfortunately, I was extremely dissatisfied with the service. The employee showed a disrespectful attitude: he spoke sharply, answered questions with irritation, creating the feeling that everything was a burden to him. The whole dialogue was accompanied by rudeness and a complete lack of desire to help. Such behavior is completely unacceptable when working with people. I hope the management will take measures and carry out the appropriate work.

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Светлана Свиридова

Level 6 Local Expert

To be honest, I don't really know why, because they don't sell what they need, first of all, they only sell SIM cards with a tariff, I came to port the number from the altar, but I didn't need a tariff, go said buy a SIM across the street and come back. That's how you waste a whole hour of time🤔

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Natalya Vladimirovna

Level 23 Local Expert

There are no questions about the service, the staff are polite, try to give full information and help you choose a convenient and profitable tariff. There are inconveniences that do not apply to the service office itself, but a malfunction at the legislative level. If I move the SIM card in the Republic of Kazakhstan to a new device, it is blocked until the identity is confirmed. These are the inconveniences here.

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Анатолий Пигорев

Level 19 Local Expert

Negative impressions. I needed a number for the car alarm, the specialists did not behave competently, they could not provide me with a service and could not explain anything clearly! The service is just terrible!

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Александр Таранов

Level 6 Local Expert

The best mobile operator. I have been using the services for 19 years.

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Владимир Флусов

Level 26 Local Expert

Electronic queue, everything is fast, accurate. Polite staff, competent. I liked everything

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александр акентьев

Level 7 Local Expert

A great place and the operators are super!

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Шаганэ212

Level 8 Local Expert

Pleasant and patient staff, oddly enough) the hall is spacious, clean, air-conditioned. It won't be long. Everything is fine.

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Бог Всемогущий

Level 8 Local Expert

The call has been going on for a long time, the Internet is weak, the Internet is really weak, not stable, it used to be even better a couple of years ago

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Михаил Кухтенко

Level 6 Local Expert

I was there , but the service is solid 2 out of 10, they don 't work very well , which they can 't really explain the numbers are oral, the service staff is very bad , they run back and forth , they don 't work , they mess up .

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Алишер Мухамедгалиев

Level 3 Local Expert

A good office, I would like to highlight such specialists as Nurtugan and Oksana. Just well done

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Владимир Куропаткин

Level 13 Local Expert

We are from Russia. We took a guest SIM card here. Thanks to the manager. I've set everything up and prompted it. I recommend

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Дегустатор Толстов

Level 23 Local Expert

One star and it speaks about the quality and price of services . And about respect for customers, even more so

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Антон Д.

Level 3 Local Expert

The service is excellent, the guys are trying to help. Thanks a lot for that! They do not warn that when buying a SIM card for non-residents, there is segregation by type of passport. It's a little interesting when there are technical problems during registration. For example, an error message is sent that this IMEI is already in the system. And the solution is to make a SIM card for another account.

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Elena310823

Level 10 Local Expert

All issues were resolved quickly and clearly

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татьяна шарова

Level 3 Local Expert

Services inside the complex.Politeness, professionalism of the staff, patience in working with the elderly .

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Руслан Халимбеков

Level 5 Local Expert

Fast and high-quality service

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Анастасия Кондакова

Level 7 Local Expert

There are no cons, only pros

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Eduard Ten

Level 2 Local Expert

We could not install eSIM, we turned to another center in Almaty, we did everything

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Rustem Kumargazi

Level 8 Local Expert

Satisfied with the service

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Данияр Бауржанов

Level 4 Local Expert

Great office

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mechta Market

Level 6 Local Expert

Well done

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Светлана Александровна

Level 4 Local Expert

Beeline rules Beeline super I love it

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Михаил Туров

Level 7 Local Expert

Modern trading house

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Александр Незлобин

Level 7 Local Expert

Managers are completely ZERO, We couldn't do ANYTHING!!!

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Павел Салмин

Level 5 Local Expert

Very spacious and beautiful office, good service

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beeline

52 reviews