Good afternoon, I want to express my extreme dissatisfaction, firstly, the work schedule indicated on the maps does not correspond to the schedule indicated on the entrance door to the post office, secondly, an extremely unpleasant situation occurred, I was sent a class 1 envelope from another area, I waited a very long time, the mail provided information that there was no letter and everything like that But it turns out that the letter was returned to the person who sent it, and the reason for the return was that my mailbox was open, even though it was new, the lid was flat, and my hand would not physically fit in there. I want to note that there is never a newspaper or other pieces of paper in any drawer, almost all the boxes at the entrance are in excellent condition, and having learned from the neighbors, they have also encountered a similar situation more than once. Please give an answer why this situation happened and why the mail gives absolutely incorrect information and does not try to help in any way! A photo of the mailbox is attached!!!

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Надежда

Level 5 Local Expert

The location is very convenient logistically. I mainly used money transfer services and everything was fine in this direction, until I was faced with the need to send an expensive parcel. It was the first time I had done this in 15 years and I was faced with complete indifference. The staff did everything they could to absolve themselves of responsibility, but never once did they provide information to protect my interests and risks. Distracting us to other topics, she slipped us one thing or another to sign, and when we got the hang of it and realized our mistake, they said that everything was done, sent, and nothing could be fixed. Is it in a couple of minutes? Earlier, about 15 years ago, I sent a parcel from the central city branch, where they told me about the assessment and the packaging, and they accepted the parcel only when they thought it was well protected. I recommend the central department for its qualifications.

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Александр Дорохов

Level 10 Local Expert

It's a small office, but the electronic queue service is very convenient. I had to buy a postcard by pressing the button, received a ticket and was immediately invited to the window. The staff helped me choose the right option, and I paid with a Mir card. I liked everything.

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Bel Post № 212027

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126 reviews