Belagroprombank
98 reviews
October 5
Top of the best banks. All questions are answered clearly and clearly, I'm surprised!!! Well done!!!
Comrades, why write angry comments, because people tune in to bad things automotically
Here I add, of course I read the comments and I tuned in, but everything seems to have gone fine. I went in, all the windows worked, took a ticket, called, the girls are very friendly, answer the same question 10 times))). I stayed in the bank for no more than 6 minutes.
They make mistakes themselves, and the bank is to blame.
Thank you very much to the bank!!!
You are well done!!!
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1
August 1
I sat in line for an hour with a Unistream money transfer coupon. I decided to ask the consultant's girlfriend how much longer to wait, to which they replied, take another payment coupon and wait. It 's terrible , it 's just a shock and there are practically no people . Of course, the attitude towards customers leaves much to be desired. The only thing they do well is to impose their services.
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1
October 2
I join the positive reviews about the bank. Queues? Yes, we have been in queues all our lives, and there are objective reasons for this! So, the bank is popular. Let's be tolerant of this. The expectation is compensated by attentive attitude to customers, willingness to prompt and help.
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July 31
A good, reliable bank, competent and polite specialists who are ready to help and suggest everything
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1
May 14
A pleasant institution, order and organization are at a good level, many customers visit the bank, sometimes you have to wait in line for up to 40 minutes or more, and not all windows are involved, but the administrator solves all issues professionally.
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1
February 10
Friendly and competent staff. Especially to mention the specialist of the lending department, Alexander. A very competent specialist, explains everything in detail, supports feedback.
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3
1
September 27
I'm sitting in this bank right now. There are 3 people and all in different windows. But the queue will have to wait. I highly do not recommend this bank. I've been waiting for 25 minutes
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1
December 12
It is sad, but banks in Gomel are very far behind in service from Mogilev. Yes, and, in general, Gomel has withered away....
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April 2, 2023
In the late 90s, the Belagroprombank building was built in the western part of the city center. From time to time I enter it, i.e. I use the services of these "bankers" of the agricultural industry not often, however, it is easy to notice - when there are few customers, the work does not stop, the process goes on. The operators did not handle the case very quickly during my visits. And if we take into account such an unpleasant fact that this bank has stopped supporting money transfer systems, then an assessment of 3 points out of five adequately characterizes these financial figures.
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4
February 23
We are serviced in this department as a legal entity. We like. The girls of the operator work clearly and quickly. Came and went. This is a 5k
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February 17
Terrible attitude, 1.5 hours of waiting to do nothing to help. It's a complete horror with cards, because of 14 kopecks, you have to go to banks for 3 days, put 50 rubles on the card, but they are not there, because you have to sit in a queue for 2 hours and close 14 kopecks with a passport. I close the account and forget this bank like a nightmare.
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2
June 20, 2023
I didn't like the bank. I wanted to open the card, I asked what percentage for crediting money to it. They said that nothing is charged for the transfer. After I had already paid for the card, it suddenly turned out that 2.5% of the amount was withdrawn when charging... She asked me to print out the account details for crediting and they don't know that. They said that they did not know which bank the correspondent was and they had to call the information desk and they would dictate all the details to me by phone. In shock. This is the first time I've come across this. I do not recommend this bank.
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1
4
February 16
Not once during the entire visit have all the windows worked. There are always 1-2 windows and a queue that lasts 1-2 hours. That's horrible. I sat for two hours to issue the card, although the operation itself took 15 minutes.
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1
March 31
There is not a single brushwork / advertisement or anything for the translation of unistream. There is no consultant on the day off. We sat for an hour to find out that they couldn't help us.
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February 6
I had a chance to visit there on Saturday, on a day off. Wasted 1.5 hours in line!! The information on the official website and in the bank's branch is completely different.
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October 18, 2022
This is not the first time I have used the services of this department. Customer service by the department's staff leaves much to be desired. The staff must be urgently sent to any branch, any commercial bank for an internship. At cash desk No. 2, I asked to sell a $2 bill, but the cashier replied that there were no such bills, although I saw that such a bill was available when the money was counted out to me. It seems that you are in the sausage department of a supermarket in the year 95, and not in a branch of a large republican bank. I put my purely subjective assessment, thank you for spoiling the mood!
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5
September 2
Disgusting, the worst bank in our country!
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1
July 14, 2023
A good team, friendly. He will tell you and help you. The waiting time depends on the customers, the more people the more time it takes. But still, I didn't have to wait long.
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3
August 12
there is no service! The specialists are incompetent!
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September 27, 2023
I've been trying to prove for a month that I don't need to look at someone else's codes and someone else's balance, I don't have anything with Belagroprombank, I get an SMS with a code and someone else's card balance on Viber
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2
March 5, 2023
In general, everything is not bad, employees are treated with respect and resolve issues quickly enough. There are queues, which leads to a long wait. The electronic queue is definitely a plus!
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2
August 1
A good bank, but there are not improvements
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April 26, 2022
I can affirmatively assess the work of this branch of the bank as TERRIBLE!!!I needed to deposit cash on a card that I have in euros.I took a ticket for the service, there was a customer at the checkout seven rooms earlier. Despite this, for the simplest banking transaction, I got to the cashier only after one hour!!!.This is because managers direct their customers to the cashier without waiting in line!Please tell me, the management of the bank, and the rest of the customers are not PEOPLE???It's just that the disgusting customer queue system causes well-founded dissatisfaction with other customers.
When I finally got to the cashier an hour later, it turned out that I couldn't top up my card because it was in euros, and there were currently no euros for sale at the cashier!!!In this regard, the bank must have information about the availability of currency at the cash desk so that customers do not wait for hours to eventually be refused.This is just a terrible attitude towards customers and an illiterate organization of the work of the bank branch.
If I top up my card to make utility payments via Internet banking, then why have euro cash at the cash desk???After all, when I top up my card, I do not take cash in my hands and do not even see them!Why would a bank create such a problem?This is all due to a low level of professionalism and extreme disrespect for customers.
I want to point out once again-this is a very bad bank!
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5
3
July 5, 2022
Today I wanted to deposit money in Belagroprombank, because I have been a client of this bank for a long time. I waited a very long time in the general queue. An hour later, an employee from the 5th office came up and invited people who had just come and were not expecting. I had to transfer the money to another bank (today would be my biggest deposit).... By the way, the other bank served me right away. I will also transfer the rest of my money to that bank.
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3
September 2, 2022
I came 4 times to pick up my salary card. You just can't wait for your turn, you work for 1.5 hours.
This is already a pattern of some kind. Administration, if there is no one to work for, recruit more people. I visited this place again today.... And the cart is still there.... There are few people in the queue, even fewer workers, and I spent even more time waiting. If the card runs out, I'll change the bank.
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3
September 7
Good location, so small queues
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January 20, 2022
Unfortunately, I use the services of this structure, but there is no contract with this company, they collect personal data against my will, impose unnecessary services, compulsion to a bad deal, illiteracy of bank employees!They don't know anything legally!I have a question, why does the bank need to know my location?Why is the information transferred to third parties (I fear for the secrecy of the deposit)?Why do I need advertising and SMS mailing and notifications?They violate their own legislation!The so-called employees do not have a power of attorney for the right to communicate from third parties!There are no badges!Question, do the bank's employees collect and process personal data?The humiliation of human honor and dignity is obvious!
Bank employees!There is a man, a man!!!!!This is my legal status!!!!I have never been and will never become an individual!!!I forbid you to call me that!
I can point out for a long time the grossest violations in the work of the employees of this bank, one fat minus!Unfortunately, there are no advantages in the work of this structure
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4
1
July 1, 2022
The service is terrible! A consultant who is supposed to help clients in response only gives aggression, not help. In order to receive a money transfer, the bank stood for more than an hour, while there were 3 people in the queue at the transfer windows. The question arises whether the employees correspond to their position??? But the ticket office works perfectly and serves people very quickly.
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3
January 13, 2022
7.06.21 deposited money in a foreign bank, which is located directly in this bank. The information kiosk took the money, made an error and did not credit anything.at the same time, it was pointed out that he was slowing down the employee at the reception, but he indicated that everything was fine.As a result, I have no money on the card, without the purchased item in the online store, and without a discount on it already, the bank's excellent work.Definitely the worst bank in the country, waiting 2 hours for a specialist to be released to issue a card is just the bottom for the bank's service.
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5
1
April 11, 2022
...why is it impossible to call directly to the bank branch where the funds are located, connect to Minsk !?... and what will the operators explain to me, who unfortunately are all busy.So I waited for 18 minutes, they didn't connect the money from the mobile phone with the operator, and I didn't really want to, but most importantly everyone thinks about the customers!!!!....how could he be silenced and humiliated????It's a pity for such an attitude towards your customers.I decided to close the account and no longer contact such an office!!!!!!
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3
December 21, 2023
On December 21, 2 ticket offices were open, waiting for about an hour in the evening, all from work
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1
January 24, 2022
The most horrible ward I've ever been in. Having taken a number in the electronic queue for currency exchange , after sitting for 47 minutes , 6 remained in the queue , the woman who was 3 in the queue also waited for 1 hour and 7 minutes for currency exchange . I did not wait any longer, I went to another bank where I was served quickly. The most annoying thing is that you are waiting for a quick operation for a long period of time , and when you contact the administrator with a question about this , you do not hear anything intelligible in response .
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4
August 24, 2023
So everything is slow and not stable. There are many pitfalls. They demand that they should not.
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2
1
June 29, 2022
The work of the specialists is terrible..
They took out a loan-they approved it quickly, the money with the signed contract was waiting for two weeks (until they called the head of the banks).
Past the time that the money was waiting for, they made a problem with the cards in the same loan!
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3
January 19, 2022
I came to the bank to extend the use of the depository cell, I sat in the ATTENTION queue for exactly 2 hours. I recommend controlling the electronic queue. My number was not even listed with the operator until I approached him myself. During the time spent at the bank, I observed a lot of conflict situations between clients and staff. If you want to waste time and waste your nerves, come here!!!
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4
July 6, 2022
While you're in line, you can prepare a will for your grandchildren. I went into the bank - cars were driving on asphalt, I left the bank - cars are already flying. Although I just went to get a lost card.
A million fifth points out of 10
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2
1
February 15
The bank is super. But there are queues sometimes
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2
August 1, 2022
This bank is a bank that cheats its customers. I took money from the deposit for a week, 7 calendar days. They do not pay interest for the delay.There is a contract where everything is spelled out, but they don't care about it. A terrible bank.
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3
September 7, 2023
A great bank. Professional staff.
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3
July 13, 2022
To get to the card specialists, you need to sit in a long queue. You will not find such a slow service in any of the banks
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3
January 29
There is no parking nearby from the word at all.
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February 3
I liked the service.
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1
1
May 24, 2022
an ordinary bank where you can conduct monetary transactions , make deposits , receive salaries , and you can also make a currency exchange operation ,
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2
1
December 8, 2021
The most disgusting bank. Especially the branch on Lenin Ave., 6, Gomel city. . The operators all have "crowns" on their heads. There is never a culture of service, respect for the customer. Outright ridicule in the face. The management never picks up the phone.
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5
October 19, 2022
There is a long queue, and the service is very stressful to wait a long time for your turn on coupons
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3
December 24, 2023
Exchange rates are unattractive
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2
May 17, 2023
I haven't been inside personally, but the building is impressive.
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2
September 27, 2022
You call a short number, they give you the numbers of the bank branch. But it's impossible to get through, I've been calling for two days. And what is this supposed to mean?
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3
May 3
A Good Bank
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August 19, 2021
Good afternoon. I was at the bank, I wanted to send a transfer, I took a coupon and sat for 1:10. I asked what the hell, they just told me like you were called and you didn't see. Although I was sitting next to him and looking at the number board.
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7