Belagroprombank
83 reviews
October 1, 2024
I wanted to change some money. Of course, I don't know, maybe very important issues were solved by customers with bank employees, but it feels like every bill was weighed, documents were examined with a magnifying glass. People hung out in the booths for 15 minutes. In 40 minutes, 3 people passed. I didn't wait, left and changed it at the central market in the technopark kiosk, quickly and at almost the same rate
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1
December 21, 2024
I came to change my card 2 times (the validity period is running out), waited for the emergency number and left without waiting for the queue. Of the four cash registers, only one worked, but it did not accept customers, but cash collectors.
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1
September 26, 2024
The department is large
But there are busy days and there is a queue
In other cases, it is a very convenient compartment. Air conditioning, sofas for waiting and even colored pencils for children
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April 11
Terrible service, constant queues, they didn't change 50 euros because they saw or came up with some kind of speck, and the senior cashier also didn't see it...
Don't come here
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February 7
It is difficult to make exchange transactions, even with a coupon, but they are chaotic , is it really difficult to make a separate cash register for quick transactions, or to pass through one between payment transactions
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1
January 10
Very slow, few cash registers.. You can sit for an hour..
Is it really impossible to make an insurance refund on a card, and not in a bank?.
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January 6, 2024
On Saturday, January 6, the bank is open for an hour less, until 15.00, but there is no information about this on the Internet or even on the door of the branch. It is a pity that the management does not consider it necessary to notify customers in any available way
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5
April 6
They serve you quickly. There are practically no queues.
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November 8, 2022
I want to express my gratitude to the employees of this department, Mavrykina E.D., Khartonovich A.A., Kirpa A. , the girls are just super. They are very polite, patient, and considerate. If only everyone treated their customers like that. Thank you. I want to come back to you!! Good luck to you, and grateful customers!!!
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3
2
March 6, 2024
They will always help, prompt, politely and comprehensively advise on all issues.
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1
August 16, 2024
It will not be possible to perform an operation in this bank in passing: long queues and incredibly slow specialists are probably why they are kind.
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2
October 1, 2023
I came in on Sunday.I knocked out a ticket at the checkout at 112⁰.... 12 people in front of me and 73 minutes of waiting and less than three minutes of my operation.It was my first visit to this department, BUT AT A VERY UNFORTUNATE TIME.
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3
1
December 11, 2022
High-quality service, spacious, bright, comfortable sofas for waiting, working air conditioners, a corner for small children.
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March 28, 2023
One of the most indifferent banking institutions. From time to time, you have to come in for business reasons. Nothing has changed in 10 years of my observations. The bank is not interested in you either as an individual or as a legal entity. Every 2nd visit to this branch ends with waiting for about an hour and leaving without result, because it is no longer possible to wait for a bank employee.
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4
November 8, 2024
the staff seems to be inhibited
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1
September 24, 2023
I had to apply for services before.After a few awkward moments, I had to leave a complaint for unqualified service.
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3
1
June 22, 2023
An excellent bank was another guarantor for the construction of a house, they gave a loan without problems, but they were especially surprised by the small loan disbursement per month ,
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July 20, 2023
The Bank does not value experienced employees, the staff is constantly new....the quality and efficiency of the services provided suffer from this
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3
September 4, 2024
They work very slowly. There are queues all the time.
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August 5, 2024
The service is very slow, I do not recommend this bank.
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3
July 20, 2022
I came to the bank, I was glad that there were few people. But no matter how it is, Estonians probably work here)) Well, sooooo slow. Plus, less than half of all the ticket offices were open at lunchtime. So I waited all my lunch and it didn't reach my turn(
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3
November 6, 2022
An ordinary bank. From my impressions: very slow work of cashiers at the ticket offices. Among the advantages: a large area, the presence of a play area for children.
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1
June 28, 2022
We came from Russia, we wanted to exchange money for Belarusian rubles. We've been in line for almost an hour! It is not clear at all on what principle the numbers work? I missed 5 people whose number was already after mine and they went through exactly the door where they then called me. But the truth is the operator (or what should I call it?)She accepted me very quickly, and also offered to issue a bank card, although she asked if I was from Russia or from Belarus
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1
May 28, 2022
Something is pumping up the bank !!(( I came for the card once the bank has a problem with the Internet, I think , well, tomorrow I'll come before 7, I have to work well, and I slowly went to this bank the next day and a lady in uniform came to me from the threshold, the bank closes it until 6 and where was this information indicated that it was before 6 ??? I didn't notify anything, the BB employee just says come by 10 we will do everything without waiting in line)) Yeah, quit your job and go to the bank, and I turned these conditions around:(
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5
1
April 6, 2022
These are not employees who serve for a long time and work slowly, these are incomprehensible people who are just too lazy to figure it out for themselves, they slow down the queue, I received a card, it took 3 minutes, but some individuals cannot download an application for themselves just enter their passport data and come up with a password, no, it is necessary to take out the brain and nerves of poor workers, and delay the queue
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4
August 29, 2022
The staff are polite and friendly. But God, how slow the service is. I bring money to the bank for a deposit and for this I have to wait another 50 minutes, even if there are few people.
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2
July 12, 2023
I didn't like it very much. There are a lot of windows and jobs, and you sit in line for hours. The service is average.
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4
April 29, 2023
A large convenient bank. And a nice girl, the ensign is standing guard..
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September 30, 2023
On a day off, there are a lot of people, and 2 windows are working, it's just a whole horror!!!!
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May 27, 2022
It was this department that was needed. We arrived for the opening. Electronic queue. We spent an hour of our lives, had a fight with the administrator, and solved the issue in ten minutes.
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1
July 25, 2023
Convenient location, electronic queue
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3
May 30, 2022
The electronic queue from baldy, in order to receive insurance payments, we sat in line for an hour and a half, without waiting for the right number, the manager solved our question the second time.teamwork =0
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3
January 15, 2022
Thank you very much to the bank employee, she solved my situation very quickly. It's not my fault and she did everything so that I wouldn't suffer morally. Her name is Zhanna Gennadievna Adynets.
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3
May 24, 2021
There is a very, very, very long queue of 5 people, spent more than an hour in total. I have a simple operation at the checkout, the cashier held me for 40 minutes more. I made slips in the documents 3 times, as a result, instead of painting, I put a cross, a cross on this beam and my trips to them. Run if there are more than 3 people in the queue.
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5
June 15, 2024
Long queues
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3
July 8, 2024
For a very long time.
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3
July 2, 2022
It is in this department that there are always queues, one of the 4 cash registers works, maximum two.on the last visit, I sat in line for almost two hours.It's an outrage
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2
1
September 8, 2022
The attitude towards customers is very loyal, they will always tell you the necessary information.
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1
July 1, 2024
employees 10/10
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1
2
August 22, 2022
He certainly looks like a king. For the 10/5 design, the service is also good
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1
October 18, 2022
Terrible bank, terrible Soviet service. The worst I've ever met.
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3
December 8, 2021
Belagroprombank is a pain in principle. It's exactly the same story here. To top up the card through the terminal is a whole quest. Thank God the guard helped. I would never have guessed which button to press.
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5
May 31, 2022
The work schedule is very changeable, there are always a lot of people, and there is not enough work time for everyone.
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January 16, 2022
Everything is fast, clear and to the point, unlike some other banks.
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1
June 9, 2021
In general, the service is normal, but if suddenly something is wrong, then the client is always wrong ((( The bank will not be left in any situation...
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2
1
November 9, 2022
Good service. There is no toilet🤦♂️🤣
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1
1
June 12, 2023
Cultural staff.
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1
November 15, 2019
the location of the information kiosk is not convenient for using cards, access is only during business hours, they could have put it next to the ATM at the entrance, more people used it,
in this regard (my opinion)
the best service at BELWEB is round-the-clock access to information kiosks, it's a pity that there are not so many of them in the city
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5
1
November 9, 2021
There are continuous queues, the staff works slowly, they may not have time to serve and ask for an exit....
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1
June 7, 2022
The staff is without pretensions. There are a lot of people all the time.
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2