Good service will listen, understand and enter into your position, explain in detail all the nuances of this issue, advise you how to act thanks to such understanding people, they are healthy
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Veronika Klempach
Level 3 Local Expert
April 30
A disgusting bank with terrible service. Only 1 window out of 5 is open, and customers sit for hours to be served. Everyone who doesn't come is allowed in, even if the bank closes in 10 minutes and 20 people are still in line. There are no words. They don't respond to people's outrages about one window.
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Марина Чечетко
Level 4 Local Expert
July 10, 2024
The specialists work terribly. There is only one cash register and it works very slowly. A specialist who does not deal with cash transactions (cards, loans) walks around the bank back and forth. And this is at the beginning of the working day when there are a lot of visitors at the bank. If you have a lot of things to do in the morning, then set the work time from 12 so that you have time to solve all your work issues. People plan their time based on your work schedule. It has always been serviced by other banks and it is clear that the level here does not even reach 2 stars.
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Skyrimer DarthVaderovich
Level 8 Local Expert
August 13, 2024
March 21, 2023: A lot of problems happened. Everything has been decided, but I will not take another card here.
Aug 13, 2024: I have not been able to untie the card for 3 days. Eternal expectations are already in the order of things, but dropping the next number is already above all norms.
I'm not going to talk about technical problems. Everyone knows everything about this bank perfectly well.
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Павел Шестунов
Level 6 Local Expert
October 1, 2024
The waiting time is just killing! It seems that this bank is only for pensioners, idlers and the unemployed. Of the 10 cabins (seats), only 3-4 are served. After taking the ticket (especially for cash transactions), you need to wait at least 30-40 minutes. And technical breaks are generally super idiotic!
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Владимир Пинчук
Level 9 Local Expert
March 18, 2023
The quality of service is average in the city, I try not to visit this bank because there are always long queues and a lot of people.But I remember there were oaks on the site of the bank, there was a beautiful grove!!!!The trees were drunk, this bank was built, then apparently the oak tree that grew right on the ring probably also interfered, and by the way, he was about the same age as the city itself!!!He was about 400 years old!!!This oak tree survived the war with Napoleon, the First, the Second World War, but it did not survive this bank, simply because it grew up "in the wrong place."
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Дмитрий Северинчик
Level 9 Local Expert
November 20, 2024
Often, waiting for your ticket number exceeds the limit of one hour.
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Владимир Коноплич
Level 4 Local Expert
May 19, 2024
The slowest bank in Belarus , three people sit in bank a for 40 minutes , one cash register is constantly working , you can immediately see that fewer people are working slowly .
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Наталья Борисенко
Level 5 Local Expert
January 29, 2024
I do not know how it is in other departments of the BAPB, but there are always some situations in this particular one. The ticket offices work very slowly, even if there are two or three people in the queue, you will not spend less than 40 minutes there.
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Светлана Д.
Level 6 Local Expert
October 10, 2023
Spacious, although it happens that there are a lot of people, but one or two cabins work. I put 5 only because I am served in this bank. It is also convenient that a vending machine was moved to the street, where you can throw money on the card.
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Олег Костюкевич
Level 8 Local Expert
September 6, 2023
We also need to work on products, software, and a customer service application. And the staff are great, they always try for the client.
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Ольга Шаграева
Level 13 Local Expert
January 3, 2024
Great place!!! The professionalism of the specialists is beyond praise. Thanks!!!
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Алксандр Клещёв
Level 14 Local Expert
November 24, 2024
Slowly, but with high quality.
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Андрей Макаревич
Level 7 Local Expert
November 7, 2024
I was there several times out of necessity. There was no desire to become a client
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Макс Максимов
Level 3 Local Expert
May 25, 2024
Terrible service, I waited a very long time and only 1 of the 6 windows worked, I took the ticket at 15.45 was 3 and was called at 16.32
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Александр Борисенко
Level 4 Local Expert
January 8, 2024
Terrible service, slow.No matter what day you go in, there is always one cash register .I do not advise if you are in a hurry, or you do not have time to waste
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Вера
Level 12 Local Expert
July 23, 2022
I visited this bank today. I waited in line for forty-five minutes, as a result, I came out in upset feelings, all on nerves. I had the number 116, 122, 118 were called in front of me., I do not know the order of this order, but the main thing is that I had to change the currency in dollars, but it was not available. She left with nothing, asked me to check the dollar bill I had. They said that you need to pay 50 kopecks for this operation, as a result, I paid 1 rub. I think that something needs to be changed in the work of the bank, because spending so much time in line and leaving with nothing is fundamentally wrong
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Aleksandr Karpovich
Level 18 Local Expert
October 17, 2024
Everything is fine, just a long wait for service
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КаМоАвто
Level 8 Local Expert
December 20, 2022
If you open an account, be sure to ask how much it costs to close. If the conditions or the tariff change, ask everything thoroughly!!! Otherwise, the opening is free, and the closing is paid. I do not recommend contacting this bank at all. I advise you to find an alternative in the private sector.
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Максим Гвоздь
Level 4 Local Expert
March 5
Excellent bank
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DronGame
Level 7 Local Expert
January 19, 2024
That in 2019 I received the card for more than an hour, that in 2024 - there is no difference.
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Anna Pecenkovic
Level 4 Local Expert
January 8, 2024
There are 1 or 2 of several ticket offices, often huge queues.
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Дима Зиновенко
Level 7 Local Expert
January 27, 2024
The small parking lot is constantly occupied
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Анна Папиж
Level 6 Local Expert
December 27, 2021
A great idea for a vacation. Good service of the bank's employees. And in general, a very beautiful decor idea.
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Наталья
Level 13 Local Expert
February 6, 2022
An electronic queue, and the speed is as if there are no cashiers from the word at all. So slow, so tedious. And she turned to the mortgage department, it felt like she got into her safe and took the money.
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Сергей Назарчук
Level 13 Local Expert
January 14, 2024
Well done
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Екатерина
Level 8 Local Expert
May 16, 2022
Only 2 people work at the ticket offices and 2 people work at regular windows and very slowly. The horror!!
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Любовь Кузнецова
Level 8 Local Expert
September 13, 2021
It takes a very long time to wait even for electronic coupons ... and the hall is not as clean as in other banks...dirty in short
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Ирина Мариевская
Level 11 Local Expert
December 29, 2021
A good bank, thanks for the excellent service
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Елена
Level 7 Local Expert
January 23, 2022
A beautiful building, decorated the city. It takes a long time to wait in line
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Андрей
Level 5 Local Expert
May 1, 2023
The best so far
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Максим Филиппов
Level 5 Local Expert
September 21, 2021
Good service, pleasant staff
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Островой Виктор
Level 9 Local Expert
December 27, 2021
A good bank, but sometimes the queues are too long
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mas.ger
Level 15 Local Expert
August 9, 2022
There were unpleasant moments in the service. But in general it is normal
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Ольга Литовская
Level 8 Local Expert
December 12, 2021
Everything is going as it should, thanks to the employees!!!
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Демьян К.
Level 10 Local Expert
August 4, 2022
Everything is very slow
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Саша К.
Level 5 Local Expert
April 4, 2021
The girl sowed the card, so one star
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Антон К.
Level 2 Local Expert
August 29, 2020
I stood in line for 2 hours to get a card but I never got it
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Yesman
Level 8 Local Expert
January 25, 2020
good service, experts at the level of
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Надежда Мальченко
Level 8 Local Expert
November 22, 2019
Competent and attentive girls thank them
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Дмитрий Борисенко
Level 9 Local Expert
January 16, 2020
Spacious, but like all belagro slow
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Владимир Б.
Level 4 Local Expert
August 25, 2019
Why such a huge building? It would be better if the hospital was modernized
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Сергей К
Level 16 Local Expert
June 13, 2018
3, for the fact that there is no toilet for visitors, so they said