The building itself is good. Light. The smell of coffee from the coffee machine is at the entrance.
That's probably all the advantages.
Parking is small along the avenue, but there is an empty "football field" for employees. There is also little room for people inside.
Considering the experience of salary service and other communication with the bank. then, on my own initiative, I would apply to this bank if there were no others at all. Totally not customer-oriented. They are always right and it is impossible to prove something. Once they introduced interest for transfers to other cards, they charged me interest retroactively from the moment of the type of introduction, and they're still right. There's nothing to prove.
To arrange something, the list of necessary documents is huge. There is a lot of bureaucracy, like a large, unwieldy government structure. They don't care about an individual's opinion.
It's the 21st century outside, and to order a card, you need to drive with your feet to the branch, twice. The card is paid for through the app. Although it should be the other way around.
At the same time, they bend their line with a smile.
I would not advise the enemy.
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Show business's response
Екатерина Глебова
Level 8 Local Expert
September 14, 2024
The building is large, new and modern, but most of it is the administration, and the customer department is small, so the entire infrastructure is designed primarily for employees: for them there is a huge parking lot, including in front of the entrance, and for customers parking is microscopic, besides along the avenue, from which to leave and/or going to a U-turn (turn left) on such a busy 5-lane avenue is a task with an asterisk, especially during rush hour, it is impossible to drive closer to the entrance under the barrier (only for employees), therefore it is better not to go there with disabled and elderly people!!! Etc....!!!
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Show business's response
Андрей Павлович
Level 15 Local Expert
January 11
The bank itself is so-so, and this branch is a complete nightmare. There's a girl at the reception who doesn't know anything at all, no matter what you ask her. It is not clear how to enter, then the barrier is open, then not, the phone number is not specified. I highly recommend not dealing with such a bank branch, where even entering and entering is already a problem, not to mention everything else.
And in general, it's a bit surprising to go into the account renewal office and see a female manager with huge patches of foundation on her face, for some reason she decided to put on a "marathon" right at the workplace. Well, the icing on the cake - it took 2 hours to reissue the invoice... A record in Minsk, an anti-record...