Belagroprombank
116 reviews
November 17, 2024
I liked the service in this branch of Agrobank. We applied for a loan.
Polite specialists, beautiful interior. Pleasantly surprised! Keep it up, Belagroprombank!
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September 9, 2024
A very good department, the staff are all polite, the interior is clean and comfortable to wait for, it works on Saturdays a huge plus.
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August 12, 2024
The employee of the call center could not answer the question, now you need to go to the bank branch, which is located on the other side of the city...at the 8th month of pregnancy, it's not very convenient.There is one bank for the whole city!!!!what is a call center for?if they don't have information and don't give any answers???Only questions per question!!!
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2
January 14
An incomprehensible situation has occurred with the bank. The card was issued at the place of residence in Buda-Koshelevo, and when it is made, it turns out to be picked up in a completely different city, which is not possible to pick up.
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September 29, 2024
They blocked M-Banking without understanding it, and the client needs to ride through the branches to unlock it, so it's okay and they didn't help in any way in the department, as it was blocked and remained a mess.
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1
July 9, 2024
Terrible squad! There are 5 people in the queue, the service time for each is almost 30 minutes, regardless of the purpose of the visit, it feels like the queue is being held specifically to create visual excitement! Of the 4 cash registers, 2 are working, one for accepting payments, the purpose of the other was not clear to me! Even in our clinics, the queue moves faster than in this department! It turned out that the cashier did not know that it was possible to make a photocopy of the receipt and stamp "the copy is correct"... They also did not hear about the terminal for accepting contactless cards in 2024 in this department…
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3
November 28, 2023
Many thanks to the employee Alyona Sergeevna Sushchinskaya for attentiveness, accuracy and efficiency in work. I was very pleased that the person is not indifferent, he is happy to do his job. Success in hard work
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3
December 11, 2024
2 people in the queue sat for 30 minutes and did not wait for service. If you do not have free time to sit in line for a couple of hours, it is better to choose any other bank.
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July 17, 2024
Every working day from July 10 to 17, 2024, I come to this branch of the bank in an attempt to exchange 20-30 Belarusian rubles for coins. And every time the cashier is refused, referring to the lack of coins or their availability only for servicing legal entities. Is it really impossible for such a large department to back up cash desks with change during a shift?
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2
December 16, 2024
The bank is disgusting. The call center staff say the same thing like robots!!! You can't withdraw your own money for several days! I do not recommend working with this bank at all!!!!
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July 23, 2022
A modern bank, many operators working at the same time, courteous staff, department of work with legal entities - you have a separate respect. A comfortable interior, a large space is provided for visitors, comfortable waiting sofas. However, there is one sooo big minus - parking, it simply does not exist, or it does exist, but there are always either cars of bank employees or traffic police officers standing there, because entry into the courtyards is essentially prohibited. The central office - get the city services to provide you with parking for customers. You always have to throw a car at a stop in emergency situations, so 4...
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4
1
October 20, 2024
A good bank.
The electronic queue, the consultant will tell you how to solve the bank's client's issue.
There is an ATM working 24/7.
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1
December 3, 2024
The worst bank I 've ever had . The card was blocked due to arrears for card maintenance , allegedly there was no money in the account on the day of debiting . The money was credited to the account on a day off. But the antediluvian belagroprombank does not see them and they need several days to process the information))) therefore, for several days now I have been walking with a blocked card and "waiting for them to see the receipt" and write off the unfortunate 2 rubles. Or look for a bank cash desk all over the city and pay in cash there)))then they will see and unlock faster))
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October 31, 2024
It's a very beautiful building, but there's a bank there, what else can we say about a bank? You don't take your own money on credit, but you already give your own...
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August 24, 2024
And I will tell you friends from the bank branch in the glorious city of Shklov. The department is good, almost always calm, a good exchange rate of Russian rubles for Belarusian rubles, well, communal services and other payments are convenient to pay. Everything is done properly.
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November 5, 2023
I have been working with this bank for a long time. Very satisfied with the mobile application. I order a new card specifically for this. The staff of this department work quickly and well and it is pleasant when they come to the rescue.
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2
January 13, 2024
The best exchanger. We always get to a time when there are no long queues. The course suits you. And it is very convenient that there is an ATM with a cash-in
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October 17, 2024
The service is good, the only drawback is that not all cash desks work
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April 11, 2024
A wonderful office. The queue is electronic, you came, took a ticket, and you sit on the couch like a white man, waiting. The female workers will tell you everything, they will do it, they are very pleasant
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November 15, 2023
Visited many banks. And for some reason, I don't remember anywhere how the bank's customers are served. Only pleasant impressions remained. At the entrance, they meet you and smile sweetly. They give detailed answers to all the questions of interest (especially for me "stupid"). Competent staff who have studied their profession for a reason.
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November 21, 2023
A good department. Spacious. Lots of windows. However, operators need to be more careful. After visiting the bank, my mobile number miraculously disappeared from the erip.
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September 19, 2024
Kalinkovichi! Every trip to the bank for a trifle can take and take away a lot of nerves and time!
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1
January 8
On a weekday, the queue for service for an individual is 1.5 hours. No comments.
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December 22, 2023
This is tin, the most terrible bank, it constantly slows down, I can't look at my balance, there are always some failures in the settings, you need to decide again after these settings, just a terrible bank, I would change it, but the work does not allow.
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1
February 13, 2024
The Bankimat and infokiosk are located in a cold zone, the receptionist at the reception is forced to freeze to help customers!
The operators in the windows are knowledgeable and attentive
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September 23, 2023
Another bank! Where is 2 o 'clock for me .. Soaring head .. Looking for defects in the currency that I brought for exchange .. As a result , they took half of it .. And that 's good . Slightly better than BelarusBank .. Although there are still those Bloodsuckers .. And five stars .. 2 no more ..
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January 11
Spacious and comfortable for tourists
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January 6, 2023
Thank you. The whole range of banking services. There is a buffet coffee shop. Security is always on the lookout, I didn't notice big queues. There is a conference room equipped as it should be. High-quality service. Thank you very much!
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3
March 16, 2023
A good modern bank for business people and businesses, an office after renovation, all banking services for residents of Minsk are provided.
Recommended for visiting
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3
1
January 30, 2024
It's beautiful, there are no queues, the specialists are pleasant and competent. A gorgeous room
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April 28, 2023
There are a million service desks, and 3-4 people work from this and there is a lot of expectation, although there are few people.
I liked the view inside, it was comfortable and cozy.
The water cooler is constantly empty😳
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3
January 13, 2023
A wonderful bank, customer-oriented, with a wide range of services and products. There are a lot of operators, everything is done quickly and on time, as promised, if something is urgent.
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3
September 28, 2023
I do not use the services of this bank, but in the summer in unbearable heat I went to them in the cool, sat on the sofa and drank water, spent an hour with them
Thank you, kind people!
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3
November 2, 2024
It takes a very long time to always wait for your turn
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May 22, 2024
It's beautiful, but stuffy. There is no air conditioning. 18 specialists are working, the waiting time is more than 20 minutes.
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1
October 3, 2022
Disgusting!! A huge building, a bunch of booths, but it works on the strength of 3-4, and if you consider that they all take on different issues, then you can sit in the most popular one for a very long time. In addition, even those that work often stand empty (( When I came to the bank and received coupon 87, I heard 103 being invited...if you go to this bank, then only for questions directly to this bank, it is better to solve all the rest elsewhere
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3
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January 4, 2022
Previously, we went to the branch to perform operations, now we will go to the main building of the bank. The service is excellent, very fast and the staff is friendly, clear, everything is explained in detail in human language. Thanks!
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July 7, 2023
I didn't like it at all, there are a lot of windows, the work schedule is inconvenient, and there is no need to talk about waiting in an electronic queue, the waiting time is so long, especially currency exchange.
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1
October 6, 2024
I waited about an hour for my turn.
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January 26, 2023
I looked at the exchange rate of the bank on one site where all the banks are and on which street, the rate of 2.63 was written on paper at 11:00 to 2.63
I must have watched 2.6370
The bank is cunning!!!
Online, but they are cunning
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3
December 31, 2023
When transferring $160 to their card, 390 bel. rubles were received. After 2 days, 200 bel. rubles were debited from the account. As it was found out in the support, they recalculated according to some kind of their internal bank rate, which is simply not indicated anywhere, they could not provide any documents to this account, they only stated that this was the bank's policy.
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August 13, 2022
The terrible organization of the bank's work. It all starts with the little things: The website has the address Romanovskaya Sloboda 10 and indicates the opening hours on Saturday 10-13 hours. In fact, the address is Romanovskaya Sloboda 8 and the opening hours on Saturday are 9.30-16. Regarding the bank itself: experts do not tell the truth to customers. Putting 20,000 on a revocable deposit, they returned 19994! That is, instead of interest, they also withheld $ 6! Carefully read the documents of this bank and do not hesitate to ask questions!
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3
2
March 10, 2023
The service is excellent, the staff is good, there were problems, they helped and explained, opened an account,
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3
November 25, 2022
Interesting of course
Write a loan of 18.5 per annum, when you take it, then somehow miraculously it has grown to 27.
I don't understand, it's pegged to the euro, but when the exchange rate was 4.4, you can understand.
Then why, when the rate fell to 2.4, you don't really want to lower it, you only lowered it to 22
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1
June 22, 2024
I waited in line for an hour just to withdraw money from the account..
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3
August 21, 2021
Good location, well done, very good customer orientation, really nice bank, always help, and it's very cozy and comfortable, I recommend
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3
January 18, 2024
Sometimes you have to wait quite a long time because there are few specialists working.
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April 25, 2022
If you want to be serviced by the most incompetent bank in Belarus, then you are welcome... To be honest, I do not understand how this bank exists with such a rare lack of professionalism ...
The application for customers does not work correctly, ATMs think for a very long time, operators in the bank cannot clearly answer the bank's services at all. I don't understand why this bank was created.
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May 16, 2022
CBU No. 715/27 RD in Minsk recently worked until 19.00, now it works until 18.00. And in the evening after work, not all customers manage to get to the bank. On the day of closing the deposit, they did not even call and did not warn about the new work schedule. There is no longer a desire to be serviced by this central bank.
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3
June 7, 2022
The service is 5 points. Thank you so much for the friendly service. One of the disadvantages is that the mobile app on iOS does not work. Hopefully it will be fixed soon.
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