I have been a client of this bank for quite a long time, and unfortunately, every time it gets worse and worse in terms of service, but today there was a situation that made me decide to switch to another bank, and the reason is simple: after choosing a ticket for the operation I need and waiting in line for 22 minutes, out of 2 people, while seeing how new people come, choose the same operation as mine, but they are called and served before me. This is very unprofessional on the part of the bank, so I do not recommend this bank to anyone, please take care of your nerves and choose another bank.
If it were possible to put a score below 1, I would.
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Виталя
Level 2 Local Expert
January 16
The service is terrible.I waited an hour to carry out money exchange operations while other people came and left much earlier, I decided to take a different coupon and used the new coupon instead of the old one.
See original · Русский
Show business's response
Игорь Людчик
Level 8 Local Expert
October 14, 2023
I really liked the interior. Very spacious and cozy. The bank's staff is very friendly and welcoming. Polite girls came up with a professional approach to my situation and quickly and efficiently solved it. Thank you for your help, humanity, professionalism and cordiality.