Belarusbank

Rating 3.8
231 rating
Rate this place

64 reviews

Level 3 Local Expert
October 30, 2024
So the hour has come when patience has simply burst. It doesn't matter what repairs and upgrades you do there - as Savok remained, so it is! The slowest possible service, one cash register for everyone, change money - sometimes you need to spend more than an hour of time. Of course, the excuse is that people have a break, an influx of people, rush hour and so on -this is a feature of this bank. Just learn how to work normally, take an example from other banks, and if you don't know how to work, make room for others who know how to plan flows, breaks, and so on, not to the detriment of customers. Even without a queue, the service is like in a sleepy kingdom, it seems as if the employees are working on the last day, one negative. Of course, I won't go there anymore, nothing will change because I won't go there anymore. But for your information, change, the place is terrible, you can torture people in this department.
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Level 6 Local Expert
July 17, 2024
The level of service has increased significantly, the specialists were pleasantly surprised and pleased with their competence, interest and customer orientation. They were served quickly, efficiently, and patiently. Smart guys
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Level 11 Local Expert
September 22, 2024
Belarusbank branch, convenient location. Fast service, the staff is polite and friendly. And most importantly, it is located in the house where my relatives live, with whom I live when I am in Minsk.
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Level 2 Local Expert
December 21, 2024
Terrible service. Two cash desks, one of which is closed in turn, the service is very slow, and it takes a very long time to change the money. Why not put a substitute person in during the break, so that both cash desks work constantly, repairs are done and there is no desire to enter at all
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Level 4 Local Expert
March 5
The worst branch is Belarusbank. The service is slow, and the cashier works mostly alone. It was closed for repairs two years ago, nothing changed when it was opened, and in February it was closed again for reconstruction. With such an attitude and work, it would be better to close it altogether and not open it.
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Level 6 Local Expert
April 8, 2024
I had a great pleasure. There were difficulties with transferring funds through the information kiosk. The employee quickly explained and helped. It took a couple of minutes. There are no queues, everything is thought out. It's very pleasant.
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Level 2 Local Expert
October 18, 2024
Not a bank, but don't understand what!I stood for 25 minutes to change the currency!!!!and I did not wait any longer (((one window works for all occasions!Everything is for people!
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Level 2 Local Expert
July 6, 2024
The bank is not bad, cozy, the staff are trying to help, BUT not all, I came to change the bill, they did not accept it and did not even explain why and what to do, they just said I would not accept it from you and called the next one
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Level 8 Local Expert
October 21, 2024
From 13 to 15, only 1 cashier works and she does not want to work with cash((
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Level 15 Local Expert
December 28, 2023
This is not a bank, but some kind of publishing house. The work is at the level of the 1990s, albeit with an electronic queue. If possible, do not visit this department!
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Level 6 Local Expert
October 27, 2023
Recently there was a restoration of the bank, after which the queues miraculously disappeared. Constantly fast quality service, help with all questions!
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Level 4 Local Expert
April 28, 2024
I really like one consultant, more such employees will always help you.
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Level 3 Local Expert
December 19, 2024
A very long wait for an exchange
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Level 7 Local Expert
February 21
The repair was done, but there is no sense.
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Level 6 Local Expert
July 12, 2022
If you are going to Belarus, you can only take the Mir map with you. At Belarusbank ATMs, you can withdraw cash from the Mir card without interest. And in general, you can pay with the Mir card in Belarus everywhere. If you want to change cash, the commission will be 15%. In general, the polite staff, the BCH explained, explained, showed. Thanks!
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Level 12 Local Expert
July 7, 2022
A good department where you can always count on the help of a consultant who is always present in the hall. The only drawback is the design (not attractive at all, take any branch of Alfabank as an example ... here they have straight chic) and the inconvenient location of the seats
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Level 9 Local Expert
May 26, 2022
Everything is fine, modern, there is no queue. I couldn't put the money in myself, the employee came up and helped me and the elderly woman in a friendly way, it was very pleasant. Thank you.
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Level 16 Local Expert
September 26, 2023
After the renovation, there were significantly fewer queues and it was much more pleasant to sit in the waiting room
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Level 8 Local Expert
May 20, 2022
Polite attitude to customers. There is an ATM and two information kiosks (one with a bill acceptor). It so happens that the department is free and you don't have to wait, and sometimes you have to turn around. There are enough places where you can sit down while waiting.
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Level 2 Local Expert
July 28, 2021
For 2 days in a row, I could not extend and receive a payment card in two branches, because they require me to put a mask on my face, but I'm sorry I didn't come to rob the bank, why should I do this retouching. I would like to know who owns this bank? Whose orders is he following? After all, in the decree of the Ministry of Health, paragraph 41.1, there is no word to oblige, but there is a word to ensure, which means "organize, adjust and create conditions" Our President Lukashenko A.G. said "let whoever wants to wear masks, let whoever wants not to wear masks" and he is the president and these are his words, and what are you doing. The bank told me to close my airways..this is who is organizing the genocide of the Belarusian people, it turns out that the airways are already blocked..and it's called caring type...No thanks.I'll take care of my own health... And I would also like to know: 1. Do your employees change masks after 2 hours, because improper wearing leads to bacterial pneumonia, which is more dangerous than viral. 2. Is there a schedule for using the mask? 3. How hazardous waste from workers and visitors is disposed of, whether there are special containers for collecting masks.4. Has a contract been concluded for the removal of hazardous waste and burial?.
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Level 2 Local Expert
December 26, 2023
The waiting time is simply unrealistic. Who works there at all? What kind of specialists? Managing to assemble such a queue is definitely a skill!
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Level 21 Local Expert
September 11, 2023
A new, renovated bank! 5 people of customers and queues!!! Scoop forever
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Level 20 Local Expert
April 20, 2022
The card registration turned out to be very fast, and this is during rush hour. I came in at 17:30 at 17:40 I was already free!
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Level 3 Local Expert
June 23, 2022
Constant queues! There is never any currency to buy. There has been no repair since the opening, apparently.
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Level 4 Local Expert
December 12, 2023
Good employees
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Level 6 Local Expert
April 3, 2024
Great.
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Level 9 Local Expert
April 23, 2022
Good service,nice collection.
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Level 4 Local Expert
April 4, 2024
Gradually
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Level 2 Local Expert
November 29, 2022
It is not possible to get in for a week, it is always closed!
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Level 4 Local Expert
October 30, 2022
Everything is fine, but the schedule is lousy
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Level 5 Local Expert
August 18, 2023
Not far from home
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Level 5 Local Expert
September 15, 2022
Service.... I'd rather not say anything
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Level 9 Local Expert
March 22, 2020
If you come on days when pensions are not accrued, then nothing, you can breathe in such a room. I don't like this department because of the not very competent staff.
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Level 9 Local Expert
July 28, 2021
I will not turn to them in this sharashkin cantora again in my life, and I do not advise you...
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Level 8 Local Expert
April 22, 2022
Good bank, good consultants
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Level 13 Local Expert
September 13, 2019
Consultants are always polite and attentive to clients. But there are often a lot of visitors and therefore you have to wait a long time.
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Level 15 Local Expert
July 24, 2021
Who is good where, and Belarusbank is in slow service
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Level 8 Local Expert
September 27, 2021
Polite and attentive staff
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Level 9 Local Expert
November 24, 2022
A good bank
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Level 10 Local Expert
February 11, 2020
The queue is like in any Belarus bank, plus that there is an ATM, you can buy lotteries, pay for mine.communication and penalties
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Level 9 Local Expert
February 13, 2020
There are a lot of queues on payment days. Gradually. Advantages: competent consultants low fees
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Level 13 Local Expert
July 10, 2022
A great bank
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Level 13 Local Expert
December 6, 2020
finally, the air conditioning has been adjusted., but the queue system occasionally freezes., or people have a bit of a brake..
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Level 9 Local Expert
May 21, 2021
Nothing has really changed since 2000, everything is the same
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Level 2 Local Expert
July 29, 2020
The most terrible bank!!!!!! They are not working according to schedule!!!!!! 😡😡😡😡😡😡😡
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Level 6 Local Expert
June 15, 2020
It is always closed and there is never any money in the ATM nearby or it is always broken
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Level 15 Local Expert
August 7, 2019
always fast. the operators are polite, always advise, work quickly.
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September 25, 2019
Queues, queues, queues... And now more: commissions, commissions, commissions... For everything.
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Level 5 Local Expert
December 25, 2021
a good bank
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Level 10 Local Expert
February 17, 2020
Getting the numbers of the electronic queue does not work logically
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