Belarusbank

Rating 4.6
583 ratings
Rate this place

130 reviews

Level 16 Local Expert
November 18, 2024
I would even say good quality service! Qualified employees, I wish the branch team positivity, smiles and good mood, and of course development and new opportunities for us
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Level 8 Local Expert
September 28, 2024
Professional help, especially in the mortgage department, quickly and efficiently, you can take a coupon online at any time convenient for you
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Level 10 Local Expert
December 11, 2024
There is no worse bank in the world, you can change coins only until one o'clock in the afternoon, because then they have lunch at this one and only cash desk. And after lunch, it is unlikely that there will be money in the cash register, some kind of circus, not a bank, like all their other services
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Level 6 Local Expert
May 29, 2024
I was so impressed by the well-coordinated work of the bank's employees that I still have bright impressions about this institution. Special thanks to the consultants, they do not stand stuck in the phones, but on the contrary help, cooperate on an equal basis with you. The staff is qualified, it is clear that they are masters of their craft. Society certainly needs such people. This is just the opinion of a simple student, but I think many will listen, and then you will understand for yourself that there is no better bank to find! ❤️
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Level 10 Local Expert
August 27, 2023
The service is excellent, the staff is polite, everything is well done, they do the pile work quickly and efficiently.The waiting time is fast , you don 't have to sit for a long time . While you 're sitting very cozy and comfortable . It's just great.
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Level 7 Local Expert
September 28, 2024
Beautiful view inside. Good service! Fast operation of the operators.
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Level 7 Local Expert
January 3
I had to visit the bank on January 3rd-it's something, very slow service, employees almost sleep at their workplaces!!!!Very slow indeed
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Level 4 Local Expert
January 11, 2024
Good afternoon, yesterday, that is, 10.01.24 I decided to visit your bank - an SMS came to pick up the card, I came around 10.20, I was told that the service of legal entities and individuals will begin from 11.00. Don't you want to add this information to Yandex Maps, for example? I don't have free time, I drive 500 times for the card - I didn't take the card, respectively.... Because I don't have 2 hours free - first I have to wait 40 minutes, and then another hour in line. Now I'm opening to see the work schedule ... I wonder , but it turns out every day from 9, and how can I guess the schedule of work with individuals today? For such a lack of customer orientation, it would be minus stars, I would put everything at -5.
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Level 14 Local Expert
February 20, 2024
Convenient branch: the consultant will tell you right from the entrance where it is more correct to apply, a separate waiting area, the only disadvantage is only one ticket office with an uncomfortable lunch break (if you get there, then wait a very long time).
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Level 9 Local Expert
August 24, 2023
This branch of the bank is very well done, modern, friendly staff and a comfortable waiting room, in general, there were no problems with either the staff or the equipment, it is always serviceable.
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Level 16 Local Expert
July 31, 2024
I associate this department with a huge, slow queue.I remember very much that the same thing happened during the time of Covid.Visitors are loaded into a small room where everyone is standing-sitting shoulder to shoulder.
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Level 8 Local Expert
October 5, 2023
A large spacious room, an electronic queue, there is a consultant to help visitors at the first request. You can also top up the card with cash through a cash register or an infokiosk, and at the entrance there is an ATM for cash withdrawal.
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Level 8 Local Expert
May 3, 2022
The location is convenient. In downtown. There is a parking lot. There are enough places. The reception will help you decide which specialist you need. A comfortable waiting room. There are always enough people. The wait takes from 15 minutes to 30. The maximum was 45 minutes. There were many students). As it is, the specialists are very good. They will help and explain it in an accessible way.
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Level 11 Local Expert
October 10, 2023
A chic place, a good interior, BUT the staff and the policy of the bank wants the best!!!! How many times I haven't applied, there are always some misunderstandings. I do not recommend going there specifically.
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Level 8 Local Expert
July 18, 2022
It is located in the city center, there is parking next to the bank. Good specialists are working. Pleasant receptionists at the reception. Help me, they will tell me. Comfortable sofas for waiting)))
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Level 2 Local Expert
August 7, 2023
Information: from the phone number 39318323218541, they call and introduce themselves as law enforcement officers, allegedly by proxy, a loan was issued on your behalf by some kind of Tkachenko Peter. People, be vigilant!!!
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Level 2 Local Expert
November 15, 2022
We are building according to Decree 240. The department of preferential loans. We come to an appointment with a specialist with documents for transferring a loan on an invoice or under an agreement.. they are not always taken immediately, sometimes something needs to be redone, and the next appointment is scheduled in a few days, or even a week. As a result, it is not possible to pay the builders on time, the construction is delayed due to lack of material, because the invoice is not paid on time. If the specialist is on a business trip, there is no replacement.. In general, the staff is polite.
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Level 4 Local Expert
March 4, 2023
I went into this department to use the info kiosk. I stood in line for about an hour. A huge room and one working vending machine. I think the staff could have done something by observing this. I hope the situation will improve. Or she has already corrected herself. I haven't been there anymore.
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Level 3 Local Expert
April 21, 2024
In the city center, fast service, all services
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Level 6 Local Expert
September 29, 2023
Convenient location Polite staff Quick service
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Level 5 Local Expert
November 30, 2022
Long waiting in line, the staff expects much to be desired, the attitude towards customers is below average, the bank is not interested in its customers, it is a pity that the service in commercial banks is much better!!!
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Level 20 Local Expert
December 30, 2021
Convenient location, bank customers can enter the parking lot. Electronic queue service, consultants will show the right direction, several currency exchange offices, new banking products are constantly being introduced. One of the largest bank branches in the city of Mogilev. I rarely visit myself, banking products , as for me, are not very interesting, mostly I find the highlights in commercial banks😄
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Level 7 Local Expert
April 28, 2023
The polite staff is very convenient, they will tell you everything and help you.)
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Level 3 Local Expert
May 15, 2024
They collect long queues, do not have time to let customers go
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Level 14 Local Expert
May 20, 2024
We changed Russian rubles to Belarusian rubles without any problems!
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Level 11 Local Expert
January 15, 2024
The mortgage department is a very difficult place. Stock up on time.
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Level 11 Local Expert
June 14, 2024
Fast and cultural service!
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Level 2 Local Expert
July 8, 2022
I want to express my gratitude to Ekaterina Alexandrovna Voyunkova, a specialist in the mortgage department, who explains everything very well and has a good approach to clients.
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Level 13 Local Expert
March 30, 2023
Excellent employees. Patient, qualified and fully competent.
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Level 6 Local Expert
May 16, 2021
A very good bank, the bank's employees are very responsive and pleasant people, they explain everything clearly and clearly, they will help in all matters, I am pleasantly surprised by the good approach to the bank's customers, thank you very much
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Level 16 Local Expert
July 14, 2021
One star only for the location and convenience of the room inside. Everything else that is connected with operations in Belarusbank, there is no desire to put a single star. To withdraw the desired amount from the account, you need to order it in advance. We ordered , the cashier said that our order was not there. Half an hour of waiting at the window while the employee collected the necessary amount of money for issuance throughout the bank. The economy of the country represented by the bank. This bank prioritizes only non-cash money services. I do not recommend it
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Level 7 Local Expert
August 16, 2022
The service is quickly understandable, for an additional fee.the questions were answered in detail, the attitude is respectful! There is an electronic queue, but you still often have to wait, there is a large flow of customers!
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Level 7 Local Expert
February 4, 2024
good decoration, money is immediately visible
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Level 7 Local Expert
December 1, 2021
Everything is cool. The bank's employees are very polite to customers. If there are any questions, they will definitely help and tell you. I like everything
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Level 4 Local Expert
September 6, 2022
The central office for the Mogilev region, all specialists are on the ground, so you can solve all the issues that arise
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Level 2 Local Expert
December 27, 2021
A terrible bank when lending for housing does not transfer money in violation of the contract, although all documents with the act of completed work are provided to refer to the terms allegedly it is impossible to invest in such a time.for three days of beating on the thresholds of the bank, photos were taken for nothing...in general, Kashmar and not the bank would have known, they would have gone bankrupt in another
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Level 2 Local Expert
June 23, 2022
Extremely slow service and inconvenient work schedule until 17-30. You will have to take a day at your own expense to wait in line, because it's not realistic to make it in an hour during the lunch break.
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Level 10 Local Expert
February 18, 2023
The lending department will answer any questions. Valentina Buznikova is the best specialist 👍
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3
Level 10 Local Expert
November 14, 2022
There are always a lot of people and long queues despite the electronic queue.
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Level 10 Local Expert
May 30, 2022
Convenient location, friendly staff. There is no pandemonium, queues.
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Level 5 Local Expert
June 8, 2022
Good service. There are practically no queues. The staff is competent and courteous
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Level 2 Local Expert
August 5, 2022
No one reported that the validity period of the card was ending, having got into the awkward position of paying for goods with an expired card
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Level 10 Local Expert
July 28, 2023
They work very slowly, I went in for two hours like never before
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Level 10 Local Expert
February 22, 2023
As long as I don't go in for repairs all the time... And there's a queue all the time.. It's very annoying
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Level 12 Local Expert
June 2, 2022
A convenient branch, but sometimes an electronic queue works for a long time with a visible minimum of customers in the waiting room
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Level 7 Local Expert
March 24, 2023
Good, professional service
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3
Level 12 Local Expert
January 2, 2022
The central bank. Several floors. Everything is well distributed. You can contact us on any issue.
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Level 5 Local Expert
November 18, 2020
I would like to express my gratitude to Vadim Andreevich, an employee of Simaga Bank, for his attentive attitude to customers. The service and consultation were carried out on top. She left in a good mood. I wish there were more such specialists.
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Level 7 Local Expert
August 9, 2021
Friendly staff who will always explain everything. Convenient location.
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Level 7 Local Expert
July 5, 2024
The slowest
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