If there are certain advantages, such as the work of the employee responsible for the information desk, in order to adequately assess this department, you need to come here during the payment period, i.e. on the 12th — 25th, and see how quickly your issue is resolved. One of the most important indicators of the quality of work is the speed of service. Of course, everything is more or less normal in the first decade of the month. But when there are 3-4 people in the room, ensuring a suitable working rhythm is not a great feat. And for the staff of two dozen people who easily gather here in the middle of each month, two open cash registers mean a high probability of 40-50 minutes of hanging. The situation is complicated due to the peculiarities of the electronic queue system. There is no important information on the number receipts about how many people are waiting in front of you. Many people take this into account when deciding whether to remain in the waiting platoon. When you see that there are 5-10 people in front of you in the queue, which is reflected in the receipt, you understand that you will definitely not be the 29th. But in this department, your place in the queue can be easily pushed back. Such cases are known. I waited for half an hour — a lump without butter! So clients who value their time should be vigilant in the middle of the month. It should become the norm for any bank branches in the city CENTER to have at least 4 cash desks, of which 3 are simultaneously operating. That's when, that's when order will return, and where it never was, it will appear. So the assessment of the Novopolessky Belarusbank is Three with a big minus. I would have given you a two, and that would have been fair enough, but I'm kind today, almost like Leopold.

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Тони Старк

Level 8 Local Expert

The bank is quite normal, well, there are queues, it happens. The staff will always prompt and help. Special thanks to O.A. Morozova, a first-class specialist, friendly, pleasant in communication.

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