Belarusbank
44 reviews
May 1
The woman behind the counter with short white hair is just rude, she doesn't do her job, she answers questions about customer service as if she's doing a great favor, and she doesn't do her job, she's completely forgotten about the banal culture. other employees also do not know the bank's capabilities, they first sent them to an ATM, then they found out that such an operation could not be done there, they sent them back to the cashier, as a result, they had to queue again
. I demand a lesson in manners and communication with customers for all employees.
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April 17
In the department, not a single employee knows how to make a payment to erip, the cashier sends it to the information kiosk, and the consultant in the information kiosk simply can't sleep, doesn't know how to make a payment for hygiene services, says that it's not paid for in erip, with the phrase what do you want from me. As a result, I also had to pay a commission of 2.5 rubles. It's not a lot of money, but it's still not pleasant. I was just horrified to see once again that Belarusbank is a terrible bank.
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May 7
Larisa Bachilo and Lyudmila Kuzminskaya are wonderful employees! They issued the necessary certificate the day after it was issued (although I was initially told that it would take 5-7 business days to produce it). Bachilo L. D. is a polite and intelligent employee, answered all questions!
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December 26, 2024
The exchange rate is 3.37 on the Internet, in fact at the branch 3.34.
On the board they write the sales rate on the left, purchases on the right, I did not look, and after the exchange it was too late.
As a result, I enriched this organization because of their focuses. I don't recommend it. Stake assessment.
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January 24
Prompt and friendly staff, cleanliness, two cash withdrawal and acceptance machines. It's cool
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September 12, 2024
Hello! Friendly and very friendly staff, there were some minor problems with the ATM this morning, they helped to solve it promptly and in the shortest possible time))))))))
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December 19, 2024
I've been there more than once. Probably the only place at night where you can exchange currency. Everything is fine
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December 17, 2023
We solved the problem with the card, the manager Maria helped a lot, as well as the girl at the information desk too. Very nice staff, everything was done 👍
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August 20, 2023
The location is convenient, but unfortunately there are very long queues, they work slowly, only two cash desks are active, you have to wait a long time for such a number of people, unfortunately you couldn't wait for the queue, the impression remained terrible
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February 3, 2024
Two windows are working. The sequence of receiving clients is not observed. I took the ticket and waited for 40 minutes, at the same time 3-4 new customers came after me.
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2
June 13, 2024
A very pleasant attitude, the woman helped with the payment from another bank altogether. I absolutely recommend it
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July 19, 2024
It is very convenient to visit the railway branch of Belarus bank if you need cash before leaving. And the queue is very rarely large!!!
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June 29, 2022
It is convenient to get off the train and immediately exchange currency, there is no need to run anywhere. The exchange rate is good, which is very nice, considering that the exchange office is at the train station. There are two ticket offices in separate pavilions, there is practically no queue. Everything is fast.
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November 25, 2023
They close early - at 21.00. And after closing there is no access to information kiosks and an ATM. And once I was very rude here.
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April 9
It used to be better
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November 18, 2024
everything is fine
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January 21
Very harasho
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June 21, 2021
Pleasant environment, clean. As always, the staff is neat and pleasant. I was making an extract from the card, the girl noticed that the card was running out and offered to make a new one. They were quickly issued on the spot.
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November 1, 2023
Only 2 windows work, they serve customers slowly, there is a constant queue
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August 31, 2023
A "wonderful" branch of the bank, in which employees do not know what operations can be carried out if there is a certificate of inheritance. I began to doubt my own rightness until I called the contact center. I had to go to the GO with my question, so that I could be sure.
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March 15, 2024
Thanks, the service is super
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October 17, 2023
It doesn't work at night. Of the 2 windows, only one works.
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June 5, 2023
An ordinary Belarusbank, in principle, normal service.
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September 7, 2023
A regular exchanger)))
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1
January 5, 2020
These are sad booths.
Here is a question for Belarus Bank.
This is the face of Belarus, that it is impossible to make them more decent.
Then there are the eternal dilemmas with payments by ERIP!!!
What is so difficult at the train station to make the whole range of online transfers and payments?
About ATMs in foreign currency, I will keep silent.
But this is an international train station and not everyone has the desire to shoot everything in RB money.
The essence is more service, a little bit.
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January 19, 2020
It looks more like a lorek! But 5 stars for the fact that you can change any money 24/7 and even coins, for example zloty
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May 20, 2023
Everything is as usual
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July 1, 2018
On the bank's website, the maximum rate of acceptance of the Russian ruble by branches is 3.12, but here I was accepted at 2.92 - there was nowhere to go - I was late. I didn't expect such a run-up. I lost 70 Belarusian rubles
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June 1, 2021
Good-natured employees
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April 6, 2021
Very often I come across a break. Maybe I'm so "lucky"?..
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June 1, 2021
Frequent queues.
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November 3, 2018
The exchange office is located in a convenient location, easy to find.
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September 11, 2019
I changed the currency once, stood for half an hour, although there were only 4 people in front of me
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May 10, 2021
It's hard to find.
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August 29, 2020
A very convenient bank
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November 28, 2019
I am glad that there are almost always no queues
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September 8, 2019
A terrible bank, do not use its services
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4
February 13, 2019
The bank's employees always help us. Thank them for that.
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6
November 26, 2020
Bad exchange rate.
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August 2, 2019
Damn it, understand how they work
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September 11, 2019
Around the clock
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April 15, 2019
Constant queues.
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December 3, 2019
queues are often long
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May 14, 2018
Impractical separation, difficult to find
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