Belarusbank

Rating 4.2
310 ratings
Rate this place

106 reviews

Level 9 Local Expert
February 27, 2024
The bank is very nice, spacious, clean. I always use it, polite, responsive bank employees. They will always explain everything and tell you how best to carry out the payment operation. There are sofas where you can sit down and wait for your turn. A very good bank. I advise everyone!!!
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Level 4 Local Expert
October 19, 2024
Good evening! Today I came to this branch of the bank and was very satisfied with the service and friendly specialists. Thank you so much for your help!
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Level 3 Local Expert
January 31
The worst bank: I tried to register in online banking for half an hour, called their operators several times and couldn't! This is ABSURD. Belarusbank's call center operators are the most unqualified.
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Level 8 Local Expert
February 15, 2024
It is pleasant and convenient to be serviced! A consultant is always "on duty", and other employees will reliably rush to "help" if necessary. Solidity, dress code, friendliness and ease of communication. Our bank!
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Level 15 Local Expert
December 10, 2023
An ordinary bank. The cashier is not very efficient, so there are often queues, in general, everyone is polite, exchange rates are always lower than in other banks, now there are a lot of information kiosks with bill acceptors, it is convenient, but ATMs on the street often fail.
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Level 6 Local Expert
November 10, 2023
I came to the bank after 19.00 hours on November 9, almost all banks are closed at this time.I took the ticket There were 10 people in the hall. I want to thank the cashier of the 4th checkout Margarita.She advised me how to make the payment more profitable for me.She helped me make payments in the info kiosk.Very attentive, conscientious attitude to customers.I often go to different banks , but such service is beyond praise
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Level 8 Local Expert
September 8, 2023
All branches of this bank, as well as the bank itself, are an excursion to the USSR. Back to the past. Eternal queues of pensioners. There is always a day off on weekends. As for the bank's products, this is something. The rates for loans are higher than in other banks and for deposits are lower. Servicing the cards of this bank costs crazy money, and there is simply nothing to worry about. The operators will not get through after 20.00 and there is no way to solve the issues, even if you have a premium card and you are a premium client type.
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Level 5 Local Expert
December 12, 2023
Very helpful staff, explains everything quickly and clearly, pleasant atmosphere, always clean
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Level 4 Local Expert
October 3, 2023
Operational work. Polite consultants will always help. Convenient location. There is a large Parking lot nearby.
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Level 6 Local Expert
January 12, 2024
Everything is fine, both the working hours and the qualified staff, but sometimes few windows work and long queues are created...
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Level 3 Local Expert
November 7, 2023
The infokiosk does not work systematically. Every week I go to put money on the card — the bill acceptor is broken. There is a feeling that the service, which is taken away from this address, simply creates the appearance of work
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Level 6 Local Expert
July 20, 2023
Do you want to strengthen your nerves, make new contacts and connections? This way for you... An electronic queue that does not understand how it works... Terminals that do not accept new money... Cashiers who serve someone in the order of the queue, and someone outside it... Not to mention that the department seems to have 6 windows at its disposal... And for some reason 2-3 works...
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Level 4 Local Expert
November 1, 2024
One of the five ticket offices is open. Friday. Evening.
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Level 4 Local Expert
June 5, 2024
Terrible service!!! They also take the commission for the cards of normal banks without warning about it in advance!!
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Level 5 Local Expert
August 8, 2023
The attitude towards customers is very attentive. The staff is always polite and courteous. I recommend contacting
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Level 4 Local Expert
August 28, 2024
Very slowly. During rush hour, the window closes and the waiting time is one and a half hours. Like.
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Level 8 Local Expert
November 21, 2022
After the repair, the speed of service and the quality of services provided became much better. The courteous staff will always help you figure out the payments at the terminal.
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Level 6 Local Expert
March 29, 2024
Frequent problems with work, I ate a card once, but in general it works and thanks for that
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Level 11 Local Expert
February 13, 2024
Constant crowds of pensioners. I am glad that they invite you to the exchanger earlier...
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Level 7 Local Expert
June 5, 2022
A very good bank, it is convenient to get to it, the staff works quickly and efficiently. I really like everything
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Level 10 Local Expert
August 26, 2022
The staff is helpful. Comfortably. But the information kiosk on the street more often does not work than it does. It's very inconvenient. And the work schedule is not very convenient.
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Level 10 Local Expert
January 5, 2023
Everything is on fire, but the waiting time can be long. The staff is friendly and courteous. Everything is the same as in other banks.
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Level 7 Local Expert
April 27, 2024
The information kiosk often does not work. There are always queues at the ATM.
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Level 9 Local Expert
September 6, 2023
Electronic queue. Competent specialists, courteous attitude to customers
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Level 9 Local Expert
June 29, 2024
As always, there are a lot of people
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Level 7 Local Expert
August 17, 2022
Sometimes you have to personally visit banks, again I witnessed the stupidity of the organization of work. Despite the electronic queue, only one of the four working classes accepts payments. Moreover, specialists also bring payments from customers from their workplaces to it. If you want to spend time waiting, come here!
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Level 9 Local Expert
June 25, 2022
A bank branch for four. Belarusbank is losing out to other banks in many positions. The ATM often does not work at the branch. The department is not responsible for this. They have a funny division of labor. Immidge is suffering.
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Level 4 Local Expert
January 22, 2023
Here they write that the service is slow!Will you correct mistakes for cashiers??it seems that none of the commenters worked in the service sector.Stop whining and snapping at those people who work in this field! Oh, those capricious Minsk people!Appreciate the peaceful sky above your head!It's disgusting to read your comments!
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Level 9 Local Expert
May 28, 2022
There are always queues, lots of people. You can stand for 2-3 hours. Only 1-2 windows work. There is an ATM, an information kiosk. They provide a full range of banking services.
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Level 9 Local Expert
September 20, 2021
After the repair, the department began to look much better. But the chance to run into a queue of 20 people remained the same. Although this is more of a problem in the waiting ones themselves (80% of the questions can be solved through an information kiosk, of which there are 3). The seats are almost always occupied.
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Level 2 Local Expert
December 26, 2021
The receipt of bills in the information kiosk has not been working for two days, allegedly because of a jammed bill. The horror! At least the service would be normal. Before that, I did not accept individual bills, now this. One thing, then another!
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Level 15 Local Expert
June 19, 2021
Serebryanka, I happen to be. All employees work, they are responsive, friendly, professional, they know everything and help. Well done!
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Level 7 Local Expert
July 3, 2023
There are not many queues. All the functionality is there.
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Level 7 Local Expert
July 3, 2021
They made an electronic queue, but it didn't make it any faster, on the contrary, you don't know how many people are in front of you. Thank you that at least you can order a ticket for the time in advance. In general, the bank is ordinary. The girls at the entrance always help to take the ticket
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Level 18 Local Expert
July 10, 2021
There are always consultants who will help and prompt you. High level of service. Well done!!! And it's also spacious and bright here.
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Level 13 Local Expert
December 6, 2023
There is a queue , but the felial staff quickly cope.
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Level 10 Local Expert
September 5, 2021
There are always a lot of people, long queues. To pay at the operator's window, you can wait in line for two hours. There are terminals for card payments, and one in the room in cash.
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Level 14 Local Expert
October 26, 2019
it used to be cramped and long, now it's not cramped, but still for a long time,Sberbank often makes repairs,a very rich organization, apparently produces something very valuable,but I remember what the savings bank was at the very beginning,high ceilings,all walls are sheathed and fences with chipboard panels laminated with mahogany veneer or under it and varnished like a piano, and two girls served the client, an operator and a cashier, the first punched the amount in the savings book, the second gave out money, I remember the head of a small thin, nimble woman, last name Latvian.She helped me get the checks on December 31st or 30th if it hadn't been for her, my checks would have gone missing.
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Level 18 Local Expert
March 11, 2021
For some reason, there are always a lot of people. It's stuffy. But the staff is competent and courteous. They will always help
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Level 7 Local Expert
January 3, 2024
Eternal queues.
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Level 6 Local Expert
October 19, 2019
A modern department! Cashiers work quickly, despite the huge number of different-sized transactions in each cashier. If it weren't for the grannies during the communal service, then there would be no queues. Still, at least one cash register could be left purely for currency exchange. For example, I pay for everything online, but with the purchase of currency, there is a need to contact the bank. So if you get to the time of payment for communal services, pensions, you can spend half an hour in the hospital for a minute operation.
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Level 10 Local Expert
September 7, 2022
The service is excellent, but the queue is moving for a long time
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Level 11 Local Expert
January 31, 2021
It is always very long, you do not know how long it will take, they are mostly engaged in deposits, and paying utility bills under the letter E is always very long., they are not interested.
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Level 20 Local Expert
August 2, 2021
Traditionally, it takes a long time to wait. but sometimes, considering other departments, they work faster here.
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Level 8 Local Expert
July 15, 2023
Huge queues.
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Level 8 Local Expert
July 13, 2021
A very beautiful compartment. Now there are no endless queues. Polite staff
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Level 8 Local Expert
May 30, 2022
Good staff, they will always help.
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Level 29 Local Expert
February 22, 2022
It's all good. But there are few bill acceptors 😁
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Level 4 Local Expert
August 31, 2019
After the renovation, it became large and beautiful. But even with an electronic queue, you have to sit for 30 minutes or more. Unfortunately, there are practically no places where you can relax after work, you always have to stand.
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Level 7 Local Expert
March 7, 2020
Near the house, so I'm contacting this department. Spacious hall, courteous staff, thank you!
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