Usually everything was fine and there were no complaints. I came to the bank to issue a replacement card after the expiration date. I was asked if I use their application and offered to order a card that will be ready in 7 days. They don't tell me about the possibility of getting an unnamed card right on the spot, until I asked myself. It is necessary to practically torture. In response, the person freezes and does not immediately understand what is needed from him. I do not exclude that by offering to issue a replacement card through the application, the application is generally advertised using a script, because the person with the badge in the hall and the specialist in the window talked to me in the same text. Unpleasant. Advertising by advertising. The script is a script. But you need to go from the PERSON and what the client is interested in. It's not pleasant.

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Юрий Кулеш

Level 13 Local Expert

Everything is great, a very pleasant team and competent, the service is excellent, thank you for your work!!!

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Владислав Шоломицкий

Level 11 Local Expert

Electronic queue. There are always a lot of people, but they are serviced quickly. There are always a lot of open ticket offices

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Belarusbank

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88 reviews