Usually everything was fine and there were no complaints. I came to the bank to issue a replacement card after the expiration date. I was asked if I use their application and offered to order a card that will be ready in 7 days. They don't tell me about the possibility of getting an unnamed card right on the spot, until I asked myself. It is necessary to practically torture. In response, the person freezes and does not immediately understand what is needed from him. I do not exclude that by offering to issue a replacement card through the application, the application is generally advertised using a script, because the person with the badge in the hall and the specialist in the window talked to me in the same text. Unpleasant. Advertising by advertising. The script is a script. But you need to go from the PERSON and what the client is interested in. It's not pleasant.

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Юлия Платонова-Колочавина

Level 8 Local Expert

I visited this bank once, at this address, the queue was lucky quickly, but when it was my turn, everything started here, according to my task that had to be completed, there was something missing, she ran to another to ask for everything there, the other was busy and so half an hour, very upset

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Belarusbank

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86 reviews