A good bank ^^
The employees will tell you everything, they will tell you clearly, they are friendly)
It's easy to navigate in the bank itself, even if it's the first time in the bank, it's cool
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Vito Gt
Level 3 Local Expert
September 9, 2024
05.09.2024 I applied to the bank's branch with a currency exchange operation, I am extremely dissatisfied with the bank's service, only 3 of the 8 cash desks work, the employees serve very slowly, I had to quickly change the currency, after waiting 20 minutes, I did not manage to change it.I do not recommend this department....
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Сергей Лисицкий
Level 7 Local Expert
August 20, 2023
Well done. We have done everything for people, you can conveniently wait your turn sitting on comfortable sofas. The queue is electronic. The staff is polite, they will explain and prompt everything. I really liked it, WELL DONE TO KEEP IT UP))
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Serezha7799
Level 6 Local Expert
April 5, 2024
Out of 8 windows, a maximum of 3-4 works. And so from year to year, why even such a large room and hall for the sake of 4 windows, which do not always work, it is not uncommon when 2-3 windows.
The staff is nice, pleasant, no questions asked. But the fact of a shortage of employees is obvious .
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Евгений Ч.
Level 13 Local Expert
August 12, 2024
I visit this branch of the bank periodically. Unfortunately, long queues and high workload are almost always welcomed in this department. Friendly staff.
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Максим
Level 8 Local Expert
October 24, 2024
Excellent service, the girl at the checkout Polina explained everything correctly , thank you for that 🌺
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Аня Е.
Level 5 Local Expert
September 26, 2024
We made an electronic queue for 2 floors, but there is no navigation system, which floor to go to, since the queue is displayed both there and there. Super🌝
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Ольга
Level 10 Local Expert
April 6, 2024
There is an ATM, an information kiosk, you can exchange currency, a consultant helps near the information kiosk. A good bank branch with courteous staff.
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Алексей Макарчиков
Level 9 Local Expert
February 7
For corporate clients, everything is instant!!!!
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Дмитрий
Level 5 Local Expert
August 16, 2024
Very weak staff. I asked a question, they promised to call me back. As a result, the issue was not resolved, no one called back. Level up!
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Эдгар Килессо
Level 10 Local Expert
July 22, 2023
I have always liked this department, it is large, convenient, the staff is friendly, they will always help with everything, there are practically no queues
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Арсений
Level 13 Local Expert
August 26, 2023
the card stopped working, I came here, explained everything, and offered to make a virtual card as a temporary solution while a duplicate card is being made. when I came to pick up the duplicate, I had to wait in line on the couch
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Станислав Ц.
Level 20 Local Expert
March 13, 2024
Wonderful staff, they will tell you everything, explain everything, and if you still don't understand, then they will do everything for you) well done
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Денис Гордейчук
Level 8 Local Expert
January 3
The staff and the bank itself are pleasant
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Елизавета С.
Level 6 Local Expert
July 31, 2023
07/31/2023 I was waiting in line for a card renewal. A consultant girl came up to me and helped me install the mobile application and apply for an extension through it. Thank you so much to her!
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miller_sourse
Level 2 Local Expert
September 7, 2023
The staff is polite, they helped to quickly solve the problem with the card, well done!
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Raman Sakun
Level 7 Local Expert
May 29, 2022
There are few people, queues are not collected, the branch, like most others from Belarusbank, does not work on weekends.
However, there is a room next to an ATM and an information kiosk 24h/7dn. Once there was a non-working bill acceptor for several days in a row. In May, I noticed that the information kiosk stopped offering to put currency, only proteins.
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Андрей Б
Level 3 Local Expert
May 7, 2024
A good bank! I was surprised by the quality of service and the work of all the bank's staff, I will visit every day
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Лина Т.
Level 2 Local Expert
April 15, 2024
Endless, hour-long queues, only 2 windows are working, no more.
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Nvk
Level 12 Local Expert
September 7, 2021
Many thanks to the staff of the department! We had to carry out complex manipulations with money, transfers both at the cash desk and at the ATM, everything was done clearly thanks to the excellent work of the staff at the cash desk, in the hall and consultants.
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JL
Level 11 Local Expert
August 14, 2024
There are 2 cash desks, it takes a very long time to wait
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Юрий Гагарин
Level 13 Local Expert
July 28, 2021
A good office with two floors, I was pleased with the inexpensive waiting time. We can say that there was no queue at all.
I ordered a bank card, it was done quickly, everything was explained, thanks to the bank's specialists))
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Слава Борковский
Level 14 Local Expert
May 25, 2023
Staff communication is not very good ..another bank's card was eaten by their ATM, and they never found it... sadly
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Алексадр Н
Level 5 Local Expert
March 20, 2024
Very nice employees.
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Михаил Дубко
Level 22 Local Expert
December 10, 2022
I like it, always pleasant service, electronic queue
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Денис
Level 17 Local Expert
February 21, 2022
Belarusbank. Excellent bank, good service staff, quick service and quality!
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sunsroot sunsroot
Level 14 Local Expert
November 17, 2021
I have contacted you several times about different types of cards. Every time they showed angelic patience, chewing literally everything down to the smallest detail. I vote with both hands!
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Елена Демишкевич
Level 12 Local Expert
February 3, 2023
good workers.but you can add more information kiosks already, so as not to create queues
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Леонид Тихонович
Level 10 Local Expert
May 30, 2022
A good bank, high-quality service, employees are tactful and polite
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Маргарита Жукова
Level 14 Local Expert
September 17, 2021
The whole package of services is provided. It is very comfortable, the atmosphere is pleasant. But there are a lot of people...... Alas, you have to sit in line
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ariw33
Level 6 Local Expert
March 15, 2020
Previously, when various operations could be performed in windows right on the street, it was fast, affordable and convenient, now that they have been removed, it has become inconvenient inside and oh-oh-very long; kiosks for making payments sometimes slow down; during the day it is not always possible to withdraw money on the street (they do not fill the device in a timely manner or there are no small ones bills)
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Sun
Level 10 Local Expert
September 8, 2021
I will not say that the service is good, only normal, but it happens so-so. the service is slow and long in line ( If you love your customers so much, then make it so that we don't have to be tense with you, but comfortable
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Евгений Куцаренко
Level 4 Local Expert
September 29, 2021
I wrote a statement about the loss of the card and ordered a new one. Several months pass, I notice that I have a write-off about an SMS notification on an old card (to which I wrote a statement about the loss), I came to the bank to sort it out, it turns out that there is a statement about the loss of the card, but the card is not blocked! When asked why the cashier was not blocked, he replied, "I cannot be responsible for others." As a result, I had to pay 7.5 rubles for blocking the card and disabling SMS alerts!!!!
A terrible bank, how could you accept a statement about the loss of a card and not block it, how!?!?!?!?!?!
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Марина Б.
Level 12 Local Expert
June 19, 2021
It is very difficult to figure out where what operation is being performed, every time a feeling of helplessness grips, and there is no one to ask, everyone is always busy and sitting in compartments, and not all operations are carried out there, sometimes they are sent to the neighboring department on Beda Street
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Алекс Ситникофф
Level 12 Local Expert
June 24, 2023
It's good that they work on Saturday, it's a pity that they only work until three.
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Евгений Гончар
Level 14 Local Expert
November 21, 2021
There is a normal bank branch to perform all operations, but very often one of the bank kiosks does not work, so you have to wait a long time...
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Нико Ширамет
Level 5 Local Expert
November 25, 2023
Very good service
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Leonid
Level 2 Local Expert
July 30, 2020
The consultant, seeing that I came to the counter with my passport, walked away and was absent from the workplace for 10-15 minutes. Another employee explained that he could not help, although he came up twice. And only then did the bank employee give me the previously ordered certificate within a minute, for which I would like to thank her! And the consultant never showed up! There is no desire to visit this bank another time. 30.07.20 at 18 o'clock
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Александр Шнып
Level 6 Local Expert
June 14, 2022
On June 11, it was written on the website that the bank was open until 5 p.m., at 15.40 the bank was closed and the announcement that it was open until 15.
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Ленусик
Level 16 Local Expert
February 12, 2024
The bank as a bank, the norms
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Владимир А.
Level 6 Local Expert
February 27, 2021
Customer orientation is 0. I was in a hurry and came 3 minutes before closing and the doors are already closed (and this is on Saturday, when there are only 4 branches in the city) – apparently they are very afraid to recycle a couple of extra minutes or the guard has a watchman syndrome
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Владимир К.
Level 10 Local Expert
June 14, 2022
Comfortable waiting areas, excellent service
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Нина Бондарева
Level 7 Local Expert
February 24, 2023
The staff is quite polite.
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Весёлый Парень
Level 11 Local Expert
June 20, 2023
The best bank. Always there!
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Павел Д
Level 20 Local Expert
December 12, 2021
Like all departments, I lost a lot of time. I'm trying to make the most of the Internet, although sometimes I have to log in
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Ирине Киселёва
Level 7 Local Expert
July 23, 2022
Normal service, quickly and clearly everything is on the case,
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Алина 1111
Level 10 Local Expert
August 1, 2023
The most terrible and collective farm bank in Belarus
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Алексей Малах
Level 7 Local Expert
October 7, 2022
Attentive staff, they will tell you everything, they will figure it out
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Вика Вишневская
Level 7 Local Expert
May 18, 2021
I lost an hour of time, only 2 windows were working, two people ahead of me and an hour of waiting.
I ordered an online card, I only needed a ready-made card at the bank, I stood at the window for another half hour.
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Евгений
Level 5 Local Expert
November 21, 2020
It's a pity I don't remember the name of the employee from whom I issued a bank card in September + reissued the deposit - such a high level of service and just a positive attitude is rare! Thank you very much!